Barbour Court Nursing and Rehabilitation Center

    515 Barbour Rd, Smithfield, NC, 27577
    3.0 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff, inconsistent overall care

    I've had a mixed experience. New management, the rehab team and many nurses/CNAs (Ashley, Chelsie, Natasha, Victoria, Truman) were compassionate, helpful and helped my grandmother improve - the building can be clean, welcoming, and visiting is flexible. But care is inconsistent: units appear understaffed/overworked, call bells sometimes go unanswered, dementia and grooming lapses occurred (missed meds, soiled briefs, even a feces incident), and there are maintenance/AC and supply problems. My advice: some staff and units are excellent and I'd recommend them, but others are negligent - tour repeatedly and verify staffing before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.04 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.3
    • Meals

      2.8
    • Amenities

      3.1
    • Value

      3.0

    Location

    Map showing location of Barbour Court Nursing and Rehabilitation Center

    About Barbour Court Nursing and Rehabilitation Center

    Barbour Court Nursing and Rehabilitation Center is a nursing home with 165 certified beds and usually has about 134 residents daily. The facility has a mix of long-term and short-term care, memory care, and rehabilitation services. There's a team that includes nurse staff and certified nursing assistants around the clock, though the nurse hours per resident are a bit lower than the state average. The staff turnover rate for nurses is slightly better than most other places in the state. Principle Long Term Care, Inc. manages the center, and Ms. Lisa L. Fitzgerald serves as the administrator, along with a manager named Tammy Kendall and oversight from Mr. Robert P. Hill, Jr.

    Residents can stay in semi-private rooms or, if they're in rehab, new private accommodations are available. Some folks enjoy the beautiful enclosed courtyard, social activities like music, socials, Sunday School, and church services, and use the beauty salon or Barbour Shop for a little extra care. Meals come from a modern rustic dining room and an elegant formal dining room, and a registered dietician plans out therapeutic diets for those who need them.

    Specialists visit the facility, so residents can get podiatry, dental, and optometry services without having to leave. The therapy department offers speech, occupational, and physical therapy seven days a week, and there's wound management-including Wound Vac treatments-and IV therapy, too. Memory care units give extra security for people with dementia or Alzheimer's, and respite care is available for families who need a bit of help.

    Barbour Court has been cited for 26 deficiencies in inspections, including trouble with the proper labeling and storage of medicines, delays in making care plans, and failing to fully honor residents' rights about treatment choices and advance directives. There's been one infection-related citation. None of these deficiencies led to actual harm but inspectors noted potential for more than minimal harm. The staff works under COVID-19 safety protocols, following the advice from state health agencies and CMS, with extra things like HEPA air scrubbers and advanced cleaning to help keep residents safe.

    Residents at Barbour Court get support with daily tasks and have access to counseling, family and resident support groups, and social workers. Transportation, spiritual care, hospice, and restorative nursing are part of the services. The secure environment, regular health screenings, electronic access controls, and personalized care plans help create a safer setting for folks who need extra help. The facility is licensed by the State of North Carolina and is certified for Medicaid and Medicare, so different options are open for payment and care. While the center isn't BBB accredited and has two locations, it's designed to offer a comfortable place and a mix of services for many different needs, focusing on making life as good as it can be for its residents while working to address issues when they come up.

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