Overall sentiment in the collected reviews for Tabor Commons Assisted Living is mixed, with strong positive comments about personal care and social programming contrasted by serious negative allegations relating to safety, billing, and management responsiveness. Many reviewers emphasize warm, attentive caregivers and a home-like environment, but a number of reviews describe troubling incidents that prospective residents and family members should investigate further.
Care and staff: A recurring positive theme is the quality of direct caregiving. Multiple reviewers describe staff as attentive, kind, personable, and familiar with residents by name. Several comments highlight personalized care, flexible medication times, good bedside manners, and regular visits by doctors, therapists, and even owners. Conversely, other reviewers report unprofessional or disrespectful staff, inadequate training, indecisiveness, and insufficient staffing levels. These conflicting accounts suggest variability in staff performance and/or inconsistent staffing patterns across shifts. A significant number of reviews also mention poor staff follow-up and difficulty reaching administration when problems arise.
Facilities and cleanliness: Many reviewers praise the facility as clean with pleasant common spaces—TV rooms, activity rooms, and outdoor areas are singled out positively. The single-level layout and available wander-guards are noted as helpful features for mobility and mild dementia. However, several complaints point to odors, maintenance and cleaning shortfalls, and dated decor that needs repainting or updating. Room size is a repeated concern: some rooms are described as small, double/shared, or overcrowded with corridors that feel cramped. Shared bathrooms and showers down hallways are also cited as drawbacks by multiple reviewers.
Dining and daily life: Opinions on food are mixed. Numerous reviewers say the facility serves three meals a day with snacks and alternate menu options—many felt meals were average to good and appreciated vending/snack availability. Other reviewers describe food quality as poor or “horrible.” Activities are consistently reported as a strength: the community runs an active program with bingo, weekly social events, outings and trips, church services, and occasional hairdresser visits. The activities board and escorted outings are frequently mentioned as positive contributors to resident quality of life.
Management, safety and serious allegations: This is the area with the most serious and polarizing feedback. Several reviewers allege theft of residents’ money, staff opening mail without consent, improper billing practices, and even taking residents’ Social Security when Medicaid/Medicare payments were in place. Some reviews explicitly mention that a federal investigation was reported by reviewers. There are also accounts of administration being unresponsive, refusal to review security camera footage, and calls for police involvement after incidents. Other reviewers, by contrast, report visible owner involvement and responsive follow-up after concerns were raised. Because these are serious claims appearing in multiple reviews, they represent significant red flags that warrant verification through official channels (licensing agency, law enforcement records, and facility management documentation).
Patterns and practical considerations: The reviews reveal clear strengths—engaged caregiving staff, active programming, medical visits, accessible layout, and an overall homier atmosphere at a lower price point with Medicaid acceptance. At the same time, the repeated negative themes—financial/ethical allegations, inconsistent staff quality, small shared rooms, occasional odors and maintenance issues, and reported administrative unresponsiveness—are significant. The inconsistent nature of reviews suggests variability by shift, unit, or over time. Some reviewers had uniformly positive experiences while others reported severe service and safety failures.
Recommendations for prospective residents and families: Given the mix of praise and severe allegations in reviews, do due diligence before making decisions. Specific actions to consider: visit multiple times at different hours and on weekends; inspect rooms and shared bathrooms; sample meals; observe staffing levels and interactions; ask management for documentation about licensing, background checks, staff training, incident and complaint histories, and any details about investigations; request written billing and financial procedures and clarify policies on locking personal items/mail; ask about security camera policies and incident review procedures; speak directly with current residents and family members about their experiences; and confirm Medicaid/Medicare and other payment arrangements in writing. If any review raises allegations of criminal activity (theft, mail tampering), check public records and local enforcement or adult protective services for substantiation.
In sum, Tabor Commons appears to deliver strong personal care and social programming for many residents, often at a lower cost and with a family-like atmosphere. However, multiple reviews raise serious concerns about management practices, billing, and safety that should be independently verified before entrusting a vulnerable person to the community. The facility may be a good fit for some residents, but the conflicting reports make careful, documented vetting essential.
