I'm very pleased with this community - the staff and administrator are caring, friendly, and responsive, and the residents seem happy and engaged. Meals are good and home-cooked, the grounds and rooms are clean, and there are plenty of activities and outings; I'd recommend it for attentive, dignified care and good value.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Medication Reminders
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Nurse on Staff (Part time)
Staff trained in Medication Management
Meals and dining
Communal Dining
Diabetes diet
Guest Meals
Meal preparation and service
Restaurant-style dining
Room Service
Special dietary restrictions
Room
Air-conditioning
Cable
Cable/Satellite In Unit
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
General Transportation Services
Parking Lot
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Cable/Satellite TV in Common Area
Computer center
Dining room
Entertainment Venues
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Cooking services
Financial Guidance
Fitness programs
Housekeeping Services
Laundry Services
Linen Services
Move-in coordination
Offers Respite Care
Private Housekeeping Services
Religious Services
Rent And Care Fees
Veterans Affairs (VA) Aid Assistance
Activities
Arts & Crafts Activities/Programs
Community-sponsored activities
Educational Activities/Programs
Facilitated Field Trips/Outings
Fitness & wellness facilities/equipment
Horticultural Activities
Literary Activities/Programs
Music Activities/Programs
Planned day trips
Resident-run activities
Salon Services
Scheduled daily activities
Tabletop & Other Games/Programs
Miscellaneous
Guest Parking
Reviews
3.07·(27)
Overall rating
5
4
3
2
1
Care
3.1
Staff
3.2
Meals
4.1
Amenities
3.0
Value
4.0
Pros
Compassionate, engaged caregiving staff
Accessible and responsive administration
Clean rooms and well-maintained common areas
Home-style meals and dining-hall service
Available snacks and varied dining options
On-site recreational spaces (game room, TV room, activity room)
Regular small outings and social activities
Well-kept grounds and ample porch and outdoor seating
Budget-friendly pricing and perceived value
Friendly resident community and social atmosphere
Cons
Chronic understaffing and high staff workload
Gaps in clinical oversight and documentation
Sanitation and odor concerns in some areas
Pest-control concerns in some units
Gaps in infection-control transparency and communication
Security and personal-belongings controls
Outdated building and deferred maintenance needs
Inconsistent dining quality and meal satisfaction
Limited and under-resourced activities and outings
Restrictive furnishing policy
Overcrowding and capacity strain
Summary of reviews
The reviews for Vintage Inn Retirement Community are mixed, with a clear split between families who praise the staff and community environment and those who describe significant operational problems. Many comments emphasize positive interpersonal aspects: direct-care staff and the administrator are frequently described as caring, attentive, and willing to work with families. Reviewers who had favorable experiences cited clean rooms and common areas, home-style meals served in a dining hall, available snacks, on-site recreational spaces (game room, TV room), small outings, and well-kept outdoor seating. Cost/value and a friendly resident culture are additional strengths noted by multiple families.
At the same time, a number of operational weaknesses recur across reviews. Chronic understaffing and high staff workload appear to be a central issue, and reviewers link staffing pressures to delays in responsiveness and lapses in day-to-day assistance. Several reviews point to gaps in clinical oversight and documentation — examples include misrecorded weights and occurrences of pressure injuries — which suggest inconsistent adherence to clinical-monitoring practices. Sanitation and odor concerns, as well as pest-control concerns in some units, were raised; these relate to maintenance and housekeeping consistency rather than to the dining- or activity-related positives.
Dining and activities receive mixed feedback. Many residents and families report good, home-style meals and a comfortable dining area, while others characterize meal quality as inconsistent. Activities and outings are offered and valued by some residents, but there are also comments that the program is limited or under-resourced, with few larger excursions and a dark or sparsely furnished activity room in some areas.
Facility condition and management practices draw varied reactions. Some reviewers praise an open, engaged administrator and responsive staff; others describe issues with communication, accountability, and item security. The building is described as older and in need of upgrades in parts, and there are references to overcrowding or capacity strain that may exacerbate service gaps. A small number of more serious allegations — including concerns about infection-control events and concealment — are present in the dataset and merit direct follow-up; these are not the predominant theme but are significant and should be clarified by prospective families.
For prospective residents and families, the pattern suggests the facility can provide a caring community atmosphere, budget-friendly options, and active social spaces when staffing and maintenance are functioning well. However, variability in staffing levels, clinical documentation, sanitation consistency, pest control, and facility upkeep means outcomes appear uneven. When evaluating Vintage Inn, consider asking for current staffing ratios, recent inspection and pest-control records, sample menus, an activity calendar, documentation of clinical oversight practices, and references from current families to get a clearer, up-to-date picture of day-to-day operations.
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Location
Vintage Inn Retirement Community is located at 826 E Blvd, Williamston, North Carolina, 27892.
About Vintage Inn Retirement Community
Vintage Inn Retirement Community in Williamston, North Carolina has 122 assisted living units and offers several living options for seniors, including independent living, assisted living, memory care, skilled nursing, and short-term respite care. This very large community lets people choose between studios, one-bedroom suites, shared apartments, or private rooms, most with kitchenettes and private bathrooms, so residents pick the type of help and living space that fits their needs best. Vintage Inn helps with daily activities like bathing, dressing, getting to meals, medication management, continence, and moving around safely, and they've got trained staff available around the clock along with nurses for medical needs, wound care, and therapy services.
The community has a strong focus on memory care, with advanced security to help prevent wandering and reduce confusion, plus special activities and therapies for residents with Alzheimer's or dementia, and you'll find staff ready 24/7 for supervision, emergencies, or if someone needs a helping hand at a moment's notice. It hosts resident-run activities, community-sponsored events, birthday parties, game nights, and even movie nights in its community theater, so there's something to do almost every day, along with easy access to a library, reading room, fitness area, spa, and walking paths outside, not to mention a community garden and plenty of space to relax outdoors when the weather's nice.
You'll find meals prepared and served daily, often using organic ingredients, with all-day dining and special menus for anyone with dietary needs, while snacks between meals, a private dining area, and a communal kitchen add more ways for folks to eat what they like, with no need to cook or clean, since regular housekeeping, laundry, and maintenance are part of the package. Amenities like Wi-Fi, cable TV, telephones, air conditioning, and furnished living spaces come standard, and the pet-friendly policy means some residents are able to keep their beloved animals close. There's scheduled transportation to doctor appointments, shops, or nearby places of interest, and staff handle move-in services for new residents.
Vintage Inn offers a supportive, closely-watched environment for active seniors who want independence but still want some help nearby, and the grounds come fully secured, with emergency alert systems, handicap-accessible features, easy on-site parking, and a variety of wellness and fitness programs. The place is located in a quiet spot near Martin General Hospital, Pamlico Orthopedics, the Southern Baptist Convention, and even a local coffee shop, with family support services, a chapel, and plenty of friendly faces around. The facility has an average rating of 6.2 out of 10 and is the second-highest rated in the area, so while it isn't perfect, many residents find it meets their needs with comfort and dignity, offering plenty of variety in daily life for those who want a maintenance-free, safe, and welcoming home.
People often ask...
Vintage Inn Retirement Community offers competitive pricing, with rates starting at a cost of $4,441 per month.
Vintage Inn Retirement Community offers independent living, assisted living, and memory care.
There are 9 photos of Vintage Inn Retirement Community on Mirador.
Yes, Vintage Inn Retirement Community allows residents to age in place and adjust their level of care as needed.
The full address for this community is 826 E Blvd, Williamston, North Carolina 27892.
No, Vintage Inn Retirement Community does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Identified failure to document TB testing for at least one admitted resident, not meeting TB testing requirements.
10A NCAC 13F .0703(a)Tuberculosis Test, Medical Examination & Immunizations
08 Jan 2025Follow-Up
08 Jan 2025Follow-Up
Found no documentation of a TB skin test for a resident upon admission; TB testing not on record.
10A NCAC 13F .0703(a)Tuberculosis Test, Medical Examination & Immunizations
10 Oct 2024Follow-Up
10 Oct 2024Follow-Up
Investigated findings showed multiple deficiencies: unsafe hot water temperatures, incomplete TB testing on admission, and multiple medication administration and documentation issues, including misdocumented MAR entries and missing pre-admission screening for SCU placement.
Type B10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0703(a)Tuberculosis Test, Medical Exam & Immunizations
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1004(j)Medication Administration
10A NCAC 13F .1306Admission To The Special Care Unit
10 Oct 2024Follow-Up
10 Oct 2024Follow-Up
Investigated findings revealed safety and care deficiencies, including extreme hot water temperatures, inadequate TB testing, multiple medication administration errors, and missing pre-admission screening for a special care unit resident.
Type B10A NCAC 13F .0311(d)Hot water temperature
Type A10A NCAC 13F .0703(a)Tuberculosis testing, medical exam & immunizations
Type A10A NCAC 13F .1004Medication Administration
Type A10A NCAC 13F .1004(j)Medication administration – MAR accuracy
Type A10A NCAC 13F .1306Admission to the Special Care Unit
12 Jun 2024Construction
12 Jun 2024Construction
Investigated a complaint about air conditioning and found multiple HVAC units not operating, with repairs underway and replacements planned.
Investigated follow-up on facility issues including pest problems, elopement, care planning gaps, licensed health professional oversight, medication administration lapses, resident rights concerns, and Special Care Unit staffing; multiple deficiencies were found.
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type B10A NCAC 13F .0311(a)Other Requirements
Type A10A NCAC 13F .0801Resident Assessment
Type A10A NCAC 13F .0901Personal Care and Supervision
Type A10A NCAC 13F .0902Health Care
Type A10A NCAC 13F .0903(c)Licensed Health Professional Support
Type A10A NCAC 13F .0903(d)Licensed Health Professional Support
Type B10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1308(b)Special Care Unit Staffing
08 May 2024Follow-Up
08 May 2024Follow-Up
Investigations found multiple deficiencies, including an unsafe environment with bed bugs and mice, elopement risk, and failures in health care coordination and medication administration.
Type B10A NCAC 13F .0306(a)(5); 10A NCAC 13F .0306Housekeeping and Furnishings
Type B10A NCAC 13F .0311(a)Other Requirements
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type A10A NCAC 13F .0902Health Care
Type B10A NCAC 13F .0903(c)Licensed Health Professional Support
Type A10A NCAC 13F .0903(d)Licensed Health Professional Support
Type B10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1308(b)Special Care Unit Staffing
26 Jan 2024Follow-Up
26 Jan 2024Follow-Up
Investigated a complaint and identified multiple safety and care deficiencies, including pest problems, medication and supervision errors, unsafe bed rails, nutrition issues, and sign-out/documentation problems.
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type A10A NCAC 13F .0403(a)Qualifications Of Medication Staff
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type B10A NCAC 13F .0902(b)Health Care
Type B10A NCAC 13F .0904(a)(4)Nutrition And Food Service
Type B10A NCAC 13F .0904(c)(3)Menus In Adult Care Home
Type A10A NCAC 13F .0906 (f-3)Other Resident Care And Services
Type B10A NCAC 13F .0909Resident Rights
Type A10A NCAC 13F .1004(a)Medication Administration
Type A10A NCAC 13F .1501(a)Use Of Physical Restraints And Alternatives
26 Jan 2024Follow-Up
26 Jan 2024Follow-Up
Investigated allegations of unsafe conditions and multiple care deficiencies, including pest presence, supervision gaps, improper medication handling, and nutrition issues. Findings showed mice in the building, inadequate resident supervision, documentation and communication gaps, inappropriate use of restraints, and meal/service failures.
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type B10A NCAC 13F .0403Qualifications Of Medication Staff
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type B10A NCAC 13F .0902Health Care
Type B10A NCAC 13F .0904(a)(4)Nutrition And Food Service
Type B10A NCAC 13F .0904(c)(3)Nutrition And Food Service - Menu Substitutions
Type B10A NCAC 13F .0906 (f-3)Other Resident Care And Services
Type B10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1501(a)Use Of Physical Restraints And Alternatives
17 Nov 2023Complaint
17 Nov 2023Complaint
Investigated a complaint and found serious safety deficiencies, including pest infestations (bed bugs and mice), a snake, inadequate smoking supervision leading to a fire, and medication administration and resident rights concerns.
Type A10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type A10A NCAC 13F .0407(a)(2)Other Staff Qualifications
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type A10A NCAC 13F .0906 (f-3)Other Resident Care And Services
Type B10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1004(i)Medication Administration
17 Nov 2023Complaint
17 Nov 2023Complaint
Investigated complaints found multiple safety hazards including bed bugs, mice, and a snake, plus unsafe smoking practices and medication administration issues.
Type A10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type A10A NCAC 13F .0306Housekeeping and Furnishings
Type A10A NCAC 13F .0407(a)(2)Other Staff Qualifications
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type A10A NCAC 13F .0906 (f-3)Other Resident Care And Services
Type B10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1004(i)Medication Administration
02 Aug 2023Follow-Up
02 Aug 2023Follow-Up
Investigated safety and care concerns found exit alarms largely inoperable, residents wandering without supervision, sanitation and food temperature issues, and inadequate sign-out procedures for leaving the facility.
Type A10A NCAC 13F .0901(b)Personal care and supervision
Type B10A NCAC 13F .0904(a)(2)Nutrition and Food Service - sanitation and food safety
Type B10A NCAC 13F .0904(b)(2)Nutrition and Food Service - food temperature control
Type B10A NCAC 13F .0906 (f-3)Other resident care and services - sign-out procedures
02 Aug 2023Follow-Up
02 Aug 2023Follow-Up
Identified safety and care deficiencies, including missing audible alarms on exits, inadequate supervision of residents who wander or leave, unsafe food handling, and improper sign-out records.
Type B10A NCAC 13F .0305(h)(4)Physical Environment - Outside entrances/exits with audible devices
10A NCAC 13F .0901(b)Personal Care and Supervision - Supervision of residents
10A NCAC 13F .0904(a)(2)Nutrition and Food Service - Food procurement and safety
10A NCAC 13F .0904(b)(2)Nutrition and Food Service - Food preparation and service
10A NCAC 13F .0906 (f-3)Other Resident Care And Service - Sign-out/sign-in
11 May 2023Follow-Up
11 May 2023Follow-Up
Inspections identified safety and supervision deficiencies, including unsecured outdoor areas and lack of staff presence for residents outside, with follow-up requirements noted.
Type A—Patio and exterior area safety
Type A—Lack of supervision outside
11 May 2023Follow-Up
11 May 2023Follow-Up
Investigated wandering, falls, health care referrals, and care-service deficiencies, including improper supervision and multiple systemic issues.
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type A10A NCAC 13F .0902(b)Health Care
Type A10A NCAC 13F .0902(c)(3-4)Health Care
Type A10A NCAC 13F .0904(a)(2)Nutrition and Food Service
Type A10A NCAC 13F .0904(b)(2)Nutrition And Food Service
Type A10A NCAC 13F .0906 (c)Laundry
Type A10A NCAC 13F .0909Resident Rights
Type A10A NCAC 13F .1212Reporting of Accidents and Incidents
30 Jun 2022Follow-Up
30 Jun 2022Follow-Up
Investigated hazardous conditions and failures in incident reporting found in the facility’s operations.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .1212Reporting of Accidents and Incidents
30 Jun 2022Follow-Up
30 Jun 2022Follow-Up
Investigated found multiple safety hazards (unsecured oxygen canisters, unlocked chemicals, and unsecured hygiene products) and failure to report a resident incident requiring medical evaluation.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
08 Apr 2022Follow-Up
08 Apr 2022Follow-Up
Observed extensive sanitation and housekeeping deficiencies, including mouse droppings, dirty and sticky floors, and clutter in rooms and common areas.
—Continued From page 2
—Continued From page 3
08 Apr 2022Follow-Up
08 Apr 2022Follow-Up
Investigated found multiple serious deficiencies, including pest infestations, unsecured hazardous items, unsafe hot water temperatures, and inadequate resident care and supervision.
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type A10A NCAC 13F .0311(a)Other Requirements
Type B10A NCAC 13F .0311(d)Other Requirements
Type A10A NCAC 13F .0901(a)Personal Care and Supervision
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type B10A NCAC 13F .0902(b)Health Care
Type B10A NCAC 13F .0902(c)(3-4)Health Care
17 Jun 2021Follow-Up
17 Jun 2021Follow-Up
Investigation found deficiencies related to cleanliness and resident care, with multiple unsafe or unsanitary conditions and inadequate care practices noted during subsequent inspections.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0901(a)Personal Care and Supervision
17 Jun 2021Follow-Up
17 Jun 2021Follow-Up
Identified significant safety and care deficiencies including unclean hazards, inadequate incontinence care, delayed and improper meal assistance, and failure to follow medication orders.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0901(a)Personal Care and Supervision
10A NCAC 13F .0904(f)(2)Nutrition and Food Service
10A NCAC 13F .1004(a)Medication Administration
08 Mar 2021Follow-Up
08 Mar 2021Follow-Up
Investigated the allegation that exit doors were not properly secured and alarms failed; found multiple deficiencies in controlling exits.
10A NCAC 13F .0305(h)(4)Physical Environment
05 Mar 2021Follow-Up
05 Mar 2021Follow-Up
Investigated multiple deficiencies across physical environment, personal care, housekeeping, medication administration, infection control and resident rights, including unsafe exits, leaks and exposed wires, insufficient supplies, inadequate incontinence care, privacy breaches, and medication errors.
10A NCAC 13F .0305(h)(4)Physical Environment
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0306(a)(6)Housekeeping and Furnishings
10A NCAC 13F .0901(a)Personal Care and Supervision
Type A10A NCAC 13F .0902(b)Health Care
Type BG.S. 131D-21(1)Resident Rights
10A NCAC 13F .1004Medication Administration
10A NCAC 13F .1801 (c)Infection Prevention and Control Program
Type BG.S. 131D-21(1)Declaration of Residents' Rights
G.S. 131D-21(2)Declaration of Residents' Rights
16 Oct 2020Complaint
16 Oct 2020Complaint
Investigated findings showed bedbug infestation and serious lapses in supervision, medical notification, and infection control that affected residents' health and safety.
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type B10A NCAC 13F .0901(b)Personal Care and Supervision
Type B10A NCAC 13F .0902(b)Health Care
Type A10A NCAC 13F .0909Resident Rights
Type BG.S. 131D-21(2)Declaration of Residents' Rights
Type BG.S. 131D-21(4)Declaration of Residents' Rights
16 Oct 2020Other
16 Oct 2020Other
Investigated a complaint about bedbug activity and found evidence of a bedbug problem and related pest-control actions, with several observations and treatment dates noted.
—Bedbug infestation and pest control deficiencies
31 Jan 2020Follow-Up
31 Jan 2020Follow-Up
Found ongoing failure to maintain a SCU coordinator on duty eight hours per day, five days a week. Evidence showed no consistent leadership in the SCU and unclear supervision of staff.
Type B10A NCAC 13F .1308(b)Special Care Unit Staffing
31 Jan 2020Follow-Up
31 Jan 2020Follow-Up
Investigated a deficiency in staffing for the Special Care Unit; a dedicated SCU coordinator was not in place for a period, with the ED covering RCC and SCU roles until a SCU coordinator was hired.
Type B10A NCAC 13F.1308(b) Special Care Unit StaffingSpecial Care Unit Staffing
26 Sept 2019Follow-Up
26 Sept 2019Follow-Up
Investigation found widespread deficiencies affecting resident safety, health care, nutrition, and the living environment, including cleaning, supervision, staffing, and medication practices on the SCU and related areas.
Type B10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type B10A NCAC 13F .0703Tuberculosis Test, Medical Exam & Immunizations
Type B10A NCAC 13F .0901(a)Personal Care and Supervision
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type A10A NCAC 13F .0902Health Care
Type B10A NCAC 13F .0904(d)(3)(A)Nutrition And Food Service
Type B10A NCAC 13F .0904(e)(4)Nutrition and Food Service
Type B10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1008(a)Controlled Substances
Type B10A NCAC 13F .1205Health Care Personnel Registry
Type B10A NCAC 13F .1308(a)Special Care Unit Staff
22 Aug 2019Construction
22 Aug 2019Construction
Found multiple life-safety and physical plant deficiencies, including unsafe exit locking, unsecured storage of hazardous items, pests, damaged ceilings, and inadequate ventilation and lighting.
10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
NC State Building Code Section 1012.6.1.-1Unlock upon actuation
Found multiple safety and care deficiencies including unsafe hot water temperatures, incomplete TB testing, inadequate staffing, and improper medication practices.
—Building and bathroom maintenance safety
Type B10A NCAC 13F .0311(a)Other Requirements
Type B10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0406(a)Test For Tuberculosis
10A NCAC 13F .0505Training On Care Of Diabetic Resident
Type B10A NCAC 13F .0604(e)Personal Care And Other Staffing
10A NCAC 13F .0703(a)Tuberculosis Test, Medical Exam & Immunizations
10A NCAC 13F .0904(e)Nutrition and Food Service
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1004(j)Medication Administration
10A NCAC 13F .1303? (11) Self-Administration Of MedicationsSelf-Administration Of Medications
10A NCAC 13F .1306Admission To The Special Care Unit
Type B10A NCAC 13F .1308(a)Special Care Unit Staff
G.S. 131D-21(2)Declaration of Residents' Rights
21 Jun 2019Follow-Up
21 Jun 2019Follow-Up
Inspections found multiple deficiencies across housekeeping, safety of equipment, hot water temperatures, TB testing, staff training, and medication management, including unsafe bathrooms, excessive hot water, understaffing in the SCU, and several medication errors.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type B10A NCAC 13F .0311(a)Other Requirements
Type B10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0406Test For Tuberculosis
10A NCAC 13F .0505Training On Care Of Diabetic Residents
10A NCAC 13F .0604(e)Personal Care And Other Staffing
10A NCAC 13F .0703Tuberculosis Test, Medical Exam & Immunizations
10A NCAC 13F .0904(e)Nutrition and Food Service
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1004(j)Medication Administration
10A NCAC 13F .1005(a)Self-Administration Of Medications
10A NCAC 13F .1306Admission To The Special Care Unit
10A NCAC 13F .1308Special Care Unit Staff
G.S. 131D-21(2)Declaration of Residents' Rights
Type BG.S. 131D-4.5B(b)ACH Medication Aides; Training and Competency
11 Apr 2019Follow-Up
11 Apr 2019Follow-Up
Identified ongoing bed bug infestation and sanitary deficiencies, with evidence of bed bugs in multiple rooms and related sanitation concerns.
Type A10A NCAC 13F .0302 (e)Construction—Meet Sanitary Requirements
10 Apr 2019Follow-Up
10 Apr 2019Follow-Up
Identified persistent vermin infestation with bed bugs and roaches across several rooms, indicating inadequate pest control and sanitation measures.
Type A15A NCAC 18A .1317 (a)Vermin control
10 Jan 2019Follow-Up
10 Jan 2019Follow-Up
Identified ongoing bed bug infestations and unsanitary conditions with multiple rooms affected, and violations were cited for vermin prevention and housekeeping standards.
Type A15A NCAC 18A .1317 (a)Vermin prevention (bed bugs)
Type A10A NCAC 13F .0306Housekeeping and furnishings - cleanliness and repair
29 Nov 2018Follow-Up
29 Nov 2018Follow-Up
Investigated a resident-care incident and found safety deficiencies in bed-change procedures and mobility assistance that contributed to a fall.
—Bed safety and mobility assistance
29 Nov 2018Complaint
29 Nov 2018Complaint
Investigated a complaint and found serious safety and medication administration violations, including a resident falling from bed with injuries and improper self-administration of medications.
Type A10A NCAC 13F .0909Resident Rights
Type A10A NCAC 13F .1005(a)Self-Administration Of Medications
Type AG.S. 131D-21(4)Declaration of Residents' Rights
10 Oct 2018Follow-Up
10 Oct 2018Follow-Up
Identified pest-control deficiencies due to live bed bugs in multiple rooms despite extermination efforts. Noted housekeeping issues with dead insects and wall damage in a resident room.
15A NCAC 18A .1317 (a)Vermin control and pest prevention
10A NCAC 13F .0306(a)Housekeeping and furnishings - cleaning and repair
10 Oct 2018Follow-Up
10 Oct 2018Follow-Up
Found live bed bugs and sanitation concerns with housekeeping and repairs noted; multiple areas showed pest control and cleaning deficiencies.
10A NCAC 13F .0302(e)Design and Construction
10A NCAC 13F .0306(a)-(e)Housekeeping and Furnishings
11 Jul 2018Follow-Up
11 Jul 2018Follow-Up
Identified bed bug evidence around several rooms and floors not kept clean, indicating sanitation and housekeeping deficiencies. Deficiencies remained that require corrective actions.
15A NCAC 18A .1317(a)Sanitation and vermin control
10A NCAC 13F .0306(a)(1)-(e)Housekeeping and furnishings
11 Jul 2018Follow-Up
11 Jul 2018Follow-Up
Found bed bugs and related cleaning deficiencies and required corrective actions for pest control and housekeeping.
10A NCAC 13F .0302(e) Design and ConstructionDesign and Construction
10A NCAC 13F .0306(a)(1)(2)(3) and (e) Housekeeping and FurnishingsHousekeeping and Furnishings
02 May 2018Follow-Up
02 May 2018Follow-Up
Investigated deficiencies in cleanliness and repair in resident areas and common spaces; observed bubbled/peeling paint, dirt buildup, cracks, and improper maintenance around walls, ceilings and fixtures, including bathrooms and several resident rooms.
—Initial observations of deficiencies in maintenance and cleanliness
10A NCAC 13F.0306(a)(1)Housekeeping and Furnishings
02 May 2018Follow-Up
02 May 2018Follow-Up
Investigated found multiple deficiencies including dirty and damaged areas, inadequate personal care and supervision, delays in medical evaluation, and abuse of residents on the care unit.
10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings
10A NCAC 13F .0901(a)Personal Care and Supervision
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
10A NCAC 13F .0902 Health CareHealth Care
10A NCAC 13F .0902(c)(3-4)Health Care
10A NCAC 13F .0909Resident Rights
12 Apr 2018Follow-Up
12 Apr 2018Follow-Up
Identified bed bug activity and poor housekeeping with infestation signs in several rooms and ineffective pest control.
15A NCAC 18A .1317(a)Vermin/Bed Bug Control
10A NCAC 13F .0306Housekeeping and Furnishings
12 Apr 2018Follow-Up
12 Apr 2018Follow-Up
Identified ongoing bed bug activity and sanitation deficiencies, with areas not properly cleaned and signs of infestation observed.
10A NCAC 13F.0302; 15A NCAC 18A.1300PHYSICAL PLANT — Design and Construction / Sanitation
10A NCAC 13F.0302; 15A NCAC 18A.1300Sanitation and Sanitary Requirements
01 Feb 2018Follow-Up
01 Feb 2018Follow-Up
Investigated bed bug activity and sanitation issues; found live bedbugs in multiple rooms and inadequate pest management and housekeeping practices.
15A NCAC 18A .1317 (a)Vermin control; bed bug prevention
10A NCAC 13F .0306Housekeeping and furnishings
01 Feb 2018Follow-Up
01 Feb 2018Follow-Up
Observed bedbug activity in multiple rooms and documented poor pest control and housekeeping practices, including dirty floors, clutter and under-bed debris.
Type A—Pest control measures and prevention of vermin
Type A—Housekeeping and sanitation; bed bugs
03 Oct 2017Construction
03 Oct 2017Construction
Identified deficiencies in pest-control management and housekeeping, including incomplete bed bug protocols and inadequate cleaning/maintenance.
—In-house pest-control protocol not fully implemented
—Pest-control protocol training
10A NCAC 13F.0900Housekeeping and Furnishings - Clean, Repaired
—Room cleaning not in accordance with protocol
03 Oct 2017Construction
03 Oct 2017Construction
Identified ongoing bed bug activity and inadequate preventive and housekeeping measures, with deficiencies cited for vermin control and housekeeping practices.
15A NCAC 18A .1317 (a)Bed bug prevention and vermin control
10A NCAC 13F .0306Housekeeping and furnishings; clean, repaired
08 Jun 2017Construction
08 Jun 2017Construction
Found multiple safety, sanitation, and building-system deficiencies, including missing current inspection reports and various hazardous conditions.
Type A10A NCAC 13F .0302Must Have Current San. & Fire Safety Reports
Type A10A NCAC 13F .0305Outside Premises-Clean, Safe
Type A10A NCAC 13F .0306Housekeeping and Furnishings
Type A10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
Type A10A NCAC 13F .0311BUILDING EQUIPMENT MAINTAINED SAFE, OPERATING
Type A10A NCAC 13F .0311Unvented & Portable Elec. Heaters Prohibited
Type A10A NCAC 13F .0311Exhaust Ventilation
08 Jun 2017Construction
08 Jun 2017Construction
Investigators observed multiple safety and maintenance deficiencies, including damaged ceilings, dusty HVAC components, obstructions around electrical panels, unsecured oxygen cylinders, and general housekeeping issues that posed hazards.
Type A—Ceiling paint peeling
Type B—Dusty HVAC components
—Floors not maintained
Type A—Trash/dirty area under prep table
Type A—Electrical room obstructed
Type B—Oxygen cylinders unsecured
21 Apr 2017Follow-Up
21 Apr 2017Follow-Up
Observed towels not being stocked in resident bathrooms; residents lacked towels for washing and drying hands across multiple rooms.
—Inadequate provision of towels/hand towels in resident bathrooms
21 Apr 2017Follow-Up
21 Apr 2017Follow-Up
Found towels or paper towels were not consistently available in residents' private and shared bathrooms in the SCU.
10A NCAC 13F .0909Resident Rights
19 Nov 2015Inspection
19 Nov 2015Inspection
Identified multiple deficiencies in cleanliness and maintenance, including dusty vents and chipped walls, dirty food service areas, and lack of towels in bathrooms.
10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings
10A NCAC 13F .0904(a)(1)Nutrition and Food Service
10A NCAC 13F .0909Resident Rights
G.S. 131D-21(2)Declaration of Residents' Rights
19 Nov 2015Inspection
19 Nov 2015Inspection
Identified a deficiency in the facility's nutrition and food service due to lack of paper towels or towels available for residents at all times.
10 NCAC 13F .0904 (a)(1) Nutrition and Food ServiceNutrition and Food Service
16 Apr 2015Follow-Up
16 Apr 2015Follow-Up
Found multiple deficiencies relating to outdoor premises maintenance and ventilation, including inadequate exhaust ventilation and unsafe conditions.
Found deficiencies in outside grounds, wall surfaces, fire doors, and exhaust ventilation. The issues included a tripping hazard from a sunken sidewalk, damaged wall tiles, doors that won’t latch, and lack of mechanical ventilation in several spaces.
Identified multiple deficiencies in physical plant and safety systems, including missing current safety reports, inadequate bathrooms, and poor ventilation.
10A NCAC 13F .0302 DESIGN AND CONSTRUCTION (f)Current Sanitation, Fire Safety and Building Inspection Reports
10A NCAC 13F .0311 OTHER REQUIREMENTS (g)Exhaust Ventilation
21 Jan 2015Construction
21 Jan 2015Construction
Observed several deficiencies in the physical environment, including unsafe sink hardware, tile deterioration, ventilation and mechanical system concerns, and outside grounds not being maintained; multiple actions were noted to be required by specified dates.
Type A10A NCAC 13F .0306PHYSICAL ENVIRONMENT - Sinks
Type A10A NCAC 13F .0306PHYSICAL ENVIRONMENT - Outside Premises
Type A10A NCAC 13F .0306PHYSICAL ENVIRONMENT - Physical Plant
Type A10A NCAC 13F .0306PHYSICAL ENVIRONMENT - Mechanical Ventilation
Type A10A NCAC 13F .0306PHYSICAL ENVIRONMENT - Building Equipment
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