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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.15·(13)
Overall rating
5
4
3
2
1
Care
3.0
Staff
5.0
Meals
3.2
Amenities
3.2
Value
3.2
Pros
Compassionate nursing leadership
Attentive direct-care staff
Supportive office administration
Engaging activities program
Strong care coordination
Positive workplace culture
Welcoming assisted‑living environment
Cons
Unreliable family communication systems
Limited administrative accessibility and responsiveness
Gaps in clinical oversight, including pressure‑injury prevention and wound care
Past state‑inspection deficiencies and regulatory‑compliance concerns
Management transition and operational instability
Summary of reviews
The reviews present a mixed picture. Many reviewers praise the people who work at Williamston House — nursing leadership, care coordinators, the activity director, and office staff are repeatedly described as engaged, friendly, and attentive. Several comments characterize the facility as a good place to live and work under current leadership, and families who had positive experiences highlighted individualized attention and an active social program.
Care quality descriptions are varied. Positive comments focus on conscientious direct‑care staff and an involved nurse director and RCC. However, there are also serious clinical concerns raised in isolated accounts, including wound‑care and pressure‑injury issues, a dental injury requiring extraction, and concerns following a resident's death. Those items point to potential gaps in clinical oversight and incident response rather than a consistent, facility‑wide profile of care; nevertheless they warrant careful review by prospective families, particularly regarding wound prevention, medication and treatment oversight, and end‑of‑life protocols.
Activity offerings are a clear strength in the commentary; an active, personable activity director and engaging programming are noted. There is little consistent information about dining quality in the available summaries, so no firm conclusion can be drawn about meal service. Facility condition impressions are mixed: some describe the residence as comfortable and recommendable, while other remarks — coupled with references to an extensive state inspection record — indicate inconsistencies in operational standards and physical‑plant compliance that should be investigated further.
A prominent operational theme is communication and management accessibility. Multiple accounts cite problems with the phone system (disconnections and unreachable lines) and difficulty reaching leadership, creating barriers for out‑of‑town family members trying to check on residents. Reviews also reference past state inspection deficiencies and financial or compliance items, and some indicate that management transitions are underway; other reviewers explicitly state that under new management the facility has improved. Taken together, these items suggest variability in administrative responsiveness and the potential for ongoing improvements as leadership stabilizes.
Overall, Williamston House appears to have notable staff strengths, particularly at the direct‑care and activity levels, alongside operational weaknesses that prospective residents and families should probe: clarify current clinical oversight practices (wound care, incident notification, medication management), request the facility's most recent state inspection and remediation plan, and test communication channels (phone and administrative access) — especially if family members will be monitoring care from a distance.
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Location
Williamston House is located at 160 Santree Dr, Williamston, NC, 27892.
About Williamston House
Williamston House stands as a remarkable senior living community dedicated to fostering a vibrant and supportive environment for its residents in the heart of Williamston, North Carolina. The community is committed to ensuring that seniors can truly live their best lives, emphasizing both comfort and engagement on a daily basis. At the core of Williamston House’s mission is the pursuit of the highest quality of life for every individual under its care. The team works tirelessly to provide comprehensive and compassionate support, responding to each resident’s unique needs and preferences.
The range of services offered at Williamston House is thoughtfully designed to assist with daily living, making it easier for residents to enjoy their time and maintain autonomy. Assistance is available for essential activities such as medication management, transportation, and personal care, ensuring that residents have support when they need it, day or night. This 24/7 service model upholds both safety and peace of mind for residents and their families, while the attentive staff fosters a community atmosphere where residents feel cared for and valued.
Life at Williamston House goes beyond basic care, with a continual focus on holistic well-being. Nutrition and diet play a vital role in the daily routines, with a strong belief in how a well-balanced diet directly impacts physical health and happiness among seniors. The community also encourages empowerment and independence, nurturing each resident’s sense of autonomy while providing the necessary tools and assistance to ensure they thrive. Regular educational presentations are part of the community’s commitment to keeping residents and families well-informed about various programs and resources available to help with the costs of senior living, including information on Special Assistance, Medicaid, Long Term Care Insurance, and Veteran Benefits. In addition, Williamston House highlights special occasions and celebrates life by suggesting curated ideas for thoughtful holiday gifts, further enriching the sense of belonging and joy within the community.
Overall, Williamston House integrates care, engagement, and support in all aspects of its environment. Residents are encouraged to embrace every day with confidence, backed by a team that prioritizes their well-being and independence. Through a combination of attentive personal care, educational opportunities, and a welcoming atmosphere, Williamston House stands out as a nurturing place for seniors to call home.
ALG Senior, originally founded as Affinity Living Group in 1996 by Charles Trefzger, stands as one of the most significant senior living providers in the United States. Headquartered in Hickory, North Carolina, the company has grown from its humble beginnings to become the tenth largest provider of assisted living nationwide, the seventh largest provider of Alzheimer's and memory care services, and the largest senior housing operator in the southeastern United States. The company operates approximately 58-66 communities throughout the southeastern United States, with a primary geographic concentration in North Carolina, South Carolina, Virginia, Georgia, and Alabama.
People often ask...
Williamston House offers competitive pricing, with rates starting at a cost of $4,316 per month.
Williamston House offers assisted living.
There are 7 photos of Williamston House on Mirador.
The full address for this community is 160 Santree Dr, Williamston, NC 27892.
No, Williamston House does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Found ongoing deficiencies from a biennial construction survey, including wanderer alarm functionality, safety lighting, fire safety maintenance, and hot water temperature issues that still require correction.
Found multiple deficiencies related to safety equipment and building systems, including exit alarms, fire-safety measures, and hot-water controls. The issues were observed during the May 28, 2025 survey.
Type ASECTION .0300 - PHYSICAL PLANT; 10A NCAC 13F .0311 Other RequirementsEntrances/Exits-Wanderer Alarms
Type ASECTION .0300 - PHYSICAL PLANT; 10A NCAC 13F .0311 Other RequirementsBuilding Equipment Maintained Safe, Operating
Type ASECTION .0300 - PHYSICAL PLANT; 10A NCAC 13F .0311 Other RequirementsHot Water System
27 Feb 2025Follow-Up
27 Feb 2025Follow-Up
Found several deficiencies involving plumbing leaks and unsafe bathroom conditions, hot water temperatures, and the handling of therapeutic diets.
—Initial Comments – Plumbing maintenance
—Bathroom plumbing issue in room 404
10A NCAC 13F.0311Hot water temperatures not within required range
10A NCAC 13F.0904(e)(4)Nutrition and Food Service – Therapeutic diets not followed
27 Feb 2025Follow-Up
27 Feb 2025Follow-Up
Found safety deficiencies, including a leaking toilet with standing water, hot water temperatures above safe limits in multiple bathrooms, and failure to serve a therapeutic diet as ordered.
Type A10A NCAC 13F .0311(a)Other Requirements
d10A NCAC 13F .0311(d)Other Requirements
e10A NCAC 13F .0904(e)(4)Therapeutic Diets
16 Jan 2025Construction
16 Jan 2025Construction
Identified multiple deficiencies in safety, housekeeping, and facility systems. The issues included missing wanderer alarms on exit doors and hazards related to floors, storage, and fire safety.
Investigated a medication administration issue and found deficiencies related to Resident #1's prescribed atorvastatin, with inconsistencies between orders and administration and documentation concerns.
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1004(i)Medication Administration
09 Mar 2023Follow-Up
09 Mar 2023Follow-Up
Investigated a complaint and found failures to administer medications as ordered and to maintain accurate MAR for one resident, including a cholesterol medication.
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1004(j)Medication Administration
21 Dec 2022Follow-Up
21 Dec 2022Follow-Up
Investigation found deficiencies related to smoking policy enforcement, resident safety, and medication-notification practices, with inadequate documentation of incidents and communications.
Type B—Inadequate safety/medical-communications and smoking-incident documentation
21 Dec 2022Follow-Up
21 Dec 2022Follow-Up
Found failures to notify primary care providers for two residents, one related to smoking in a room near oxygen and aggression, and another related to extended leave with inadequate medication supply.
Type B10A NCAC 13F .0902(b)Health Care
24 Aug 2022Follow-Up
24 Aug 2022Follow-Up
Investigated deficiencies in medication administration and documentation, including missed doses for a resident and related MAR documentation issues.
Type A10A NCAC 13F .0902(b) Health CareMedication administration and documentation deficiencies
24 Aug 2022Follow-Up
24 Aug 2022Follow-Up
An investigation found multiple deficiencies in health care referral/follow-up and in medication administration, including failures to notify providers, missed or misdocumented medications, and MAR inaccuracies.
10A NCAC 13F .0902(b)Health Care
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1004(j)Medication Administration
Type BG.S. 131D-21(2)Declaration of Residents' Rights
26 May 2022Complaint
26 May 2022Complaint
Identified deficiencies in resident care and health supervision with extensive assistance needs and improper management of medications and monitoring observed during the visit.
Type A10A NCAC 13F .0901(a)Personal Care and Supervision
Type A10A NCAC 13F .0902(b)Health Care
26 May 2022Complaint
26 May 2022Complaint
Investigated complaints identified multiple serious deficiencies, including failure to provide personal care per plan, failure to notify doctors and refer/monitor health needs, and improper medication administration and record-keeping.
Type A10A NCAC 13F .0901(a)Personal Care and Supervision
Type A10A NCAC 13F .0902(b)Health Care
Type A10A NCAC 13F .1004(a)Medication Administration
Type A10A NCAC 13F .1004(j)Medication Administration
Type AG.S. 131D-21(4)Declaration of Residents' Rights
15 Oct 2021Inspection
15 Oct 2021Inspection
Identified deficiencies in health care and documentation, including failure to provide timely referrals and to document care and assessments.
Type B13F .0902(b) Health CareHealth Care
15 Oct 2021Inspection
15 Oct 2021Inspection
Investigation found failures to coordinate health care referrals and follow-up, plus multiple medication administration errors affecting several residents.
Type B10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .1004(a)Medication Administration
G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
08 May 2019Follow-Up
08 May 2019Follow-Up
Found deficiencies in the physical plant and furnishings, including a magnetic locking system without a wiring diagram and cabinets with peeling finishes and damage.
10A NCAC 13F .0301Application of Physical Plant Requirements
10A NCAC 13F .0306Housekeeping and Furnishings
07 Mar 2019Construction
07 Mar 2019Construction
Inspector found deficiencies related to the upkeep of outdoor areas, building equipment, and safety planning, with multiple observed issues requiring correction.
10A NCAC 13F .0309FIRE SAFETY - REHEARSALS ON EACH SHIFT
07 Mar 2019Construction
07 Mar 2019Construction
Identified multiple deficiencies in physical plant, safety, and housekeeping, including missing wiring diagram for locking system, bathrooms used for storage, unsafe outside premises, worn furnishings, missing fire drill rehearsals, and unsafe building equipment.
10A NCAC 13F .0301Application of Physical Plant Requirements
10A NCAC 13F .0305Bathrooms-Not to Be Utilized for Storage
10A NCAC 13F .0305Outside Premises-Clean, Safe
10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired
Identified multiple maintenance and safety deficiencies across housekeeping, fire safety, electrical systems, and ventilation.
10A NCAC 13F .0306Housekeeping and furnishings
10A NCAC 13F .0311Other requirements
10A NCAC 13F .0311Exhaust ventilation
06 Apr 2017Construction
06 Apr 2017Construction
The inspection identified several safety and maintenance deficiencies related to the building's physical plant, ventilation, and electrical/mechanical systems.
Type ASECTION .0300 - PHYSICAL PLANT 10A NCAC 13F .0311 OTHER REQUIREMENTSBuilding Equipment Maintained Safe, Operating
Type ASECTION .0300 - PHYSICAL PLANT 10A NCAC 13F .0311 OTHER REQUIREMENTSExhaust Ventilation
27 Jan 2016Complaint
27 Jan 2016Complaint
Investigated deficiencies related to falls and supervision; found ongoing concerns about monitoring, documentation, and follow-up for residents.
—
27 Jan 2016Complaint
27 Jan 2016Complaint
Investigated multiple resident safety and care concerns, including falls, elopement, inappropriate staff interactions, and numerous medication and dietary management issues.
10A NCAC 13F .0901(b)Personal Care and Supervision
10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .0904(a)(1)Nutrition and Food Service
10A NCAC 13F .0904(e)(4)Therapeutic Diets
10A NCAC 13F .0909Resident Rights
10A NCAC 13F .1004Medication Administration
10A NCAC 13F .1009Pharmaceutical Care
01 Jul 2015Construction
01 Jul 2015Construction
Investigated a bed bug issue with ongoing infestations and inadequate pest-control practices. Noted deficiencies and required corrective actions.
Type A10A NCAC 13F.0306Pest/Bug Control and Prevention
01 Jul 2015Construction
01 Jul 2015Construction
Investigated a bed bug complaint and found multiple deficiencies related to cleanliness and pest control.
10A NCAC 13F .0306Housekeeping and Furnishings
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Williamston House. The information above has not been verified or approved by the owner or operator. For exact information, please contact Williamston House directly. There is no cost for this service. We are compensated by the community you select.
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