Mill Creek Center for Nursing and Rehabilitation sits in Winston-Salem, North Carolina, and provides both short-term and long-term skilled nursing care to seniors and those who need help after an illness or injury, and with 80 beds and an average daily census of about 60 residents, folks find it a smaller place where it's easier to get to know the faces around them, and they do try to give each resident a sense of home and family. The facility has changed hands in the last twelve months and is now managed by Alliance Health Group LLC, with Megan Afton running things as administrator, and while some find comfort in the fact that staff like Regina W Harrell as director of social services and Theresa Samuel as nursing manager are ready to help, there have been some rough patches including a nurse turnover rate of 62.2% - higher than the state average of 50.9%.
Staff spend an average of 3.66 nurse hours per resident per day, which is just a bit below the state average of 3.8, and while they try to keep staffing steady, changes have taken place at the top with Alliance Health Group taking control since August 2024. Over 35 years in the field gives the staff experience with compassionate care, and the team provides both nursing home care and assisted living, including specialized therapy and orthopedic rehab, respite care, and hospice care, for residents with different needs. There are amenities meant to make life easier and more comfortable, though anyone looking into Mill Creek Center should know that the place has had some struggles, including 39 inspection deficiencies, several infection control violations, and a significant complaint that resulted in a $16,452 fine for issues like resident rights violations and pharmacy service problems.
Even with the setbacks, a steady team of rehabilitation specialists work full-time to create personalized care plans, and folks can receive therapy after a fall or illness, and friends can be made easily thanks to the smaller, close-knit setting, but anyone coming in should look over state inspection reports carefully, since the deficiency count is above typical. Owned by a for-profit limited liability company and affiliated with Alliance Health Group, Mill Creek Center is a public company with about 51 to 200 employees, and they focus on helping every resident recover and thrive. While the place strives for a warm, welcoming environment with caregivers who treat residents with dignity, some may wish to ask about infection prevention steps in light of past deficiencies. Families will want to consider the full mix of care service options, including nursing, therapy, and hospice services, as well as staffing and support levels before making a choice.
