Pricing ranges from
    $3,962 – 5,150/month

    Caswell House

    535 US-158 W, Yanceyville, NC 27379
    • Assisted Living
    • Memory Care

    Highly recommended peaceful assisted living

    I placed my grandmother at Yancey House and have been very pleased. The facility is exceptionally clean, peaceful and well-located, with spacious single rooms, good food, regular family nights, plenty of activities (arts, music, outings) and a large porch for fresh air. Staff are friendly, attentive and professional - they remember residents' names, include families, and made the transition smooth, so I'd recommend it over a nursing home.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.33·(30)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.7
    • Meals

      2.3
    • Amenities

      4.0
    • Value

      1.8

    Pros

    • Compassionate and attentive caregivers
    • Personalized resident interactions (staff know residents' names)
    • Large single-occupancy rooms
    • Clean and well-kept resident rooms and common areas
    • Peaceful wooded grounds and large porch with seating
    • Secure entry/exit system for wandering prevention
    • Wheelchair-accessible outdoor outings
    • Home-style dining and acceptable meal presentation
    • Engaging activities program (arts, music, spiritual offerings)
    • Family involvement events and communal family nights
    • Accepts Medicaid and offers dementia-care pricing

    Cons

    • High staff turnover and chronic understaffing
    • Inconsistent staff training and supervision
    • Gaps in infection-control and sanitation practices
    • Unreliable belongings and laundry management
    • Limited financial transparency and refund processing
    • Variable activity programming quality in memory-care units
    • Unreliable dining staffing and meal-service continuity
    • Gaps in clinical incident response and family communication
    • Low staff compensation and challenging workplace conditions

    Summary of reviews

    Reviews of Caswell House are mixed, with many families describing warm, personalized care and a pleasant physical environment, and other families raising substantial operational concerns. Positive comments emphasize compassionate, attentive caregivers who learn residents' names, large single rooms, peaceful wooded grounds with accessible outdoor seating, and a generally home-like dining and activity program. The facility is noted for wheelchair-accessible outings, a secure buzzer system to reduce wandering risk, acceptance of Medicaid, and family-focused events such as monthly dinners.

    At the same time, a consistent pattern of workforce issues emerges. Reviewers describe high staff turnover, frequent understaffing, extended shift lengths, and what families perceive as inadequate supervision and inconsistent training, particularly in memory-care areas. These staffing constraints are connected in several accounts to delays in care, variability in the quality of personal interactions, and periods when dining and direct-care tasks appear under-resourced. Reviewers also comment on difficult working conditions for staff, including low pay and limited breaks, which may exacerbate retention problems.

    Care-quality and safety observations are mixed. Many families praised individual caregivers for attentiveness and professionalism, but others raised concerns about inconsistent supervision, injuries requiring emergency care, and infection-control problems. There are references to specific infection-related issues and a state inquiry in some accounts; these indicate potential gaps in sanitation and infection-control processes that prospective families should investigate. Secure entry systems and outdoor engagement are strengths, but there are also recurring complaints about placement appropriateness for residents with higher memory-care needs.

    Dining and activities receive both positive and critical remarks. Meal presentation and communal dining are generally described as home-like and acceptable, and the activity program for general residents — including arts, music, and spiritual programming — is frequently praised as engaging. However, reviewers describe instances of understaffed dining, inconsistent meal continuity, and variability in activity programming quality within memory-care units. Family involvement opportunities are a noted positive, with events that foster social connection.

    Facility condition feedback is split. Many families report clean, well-maintained rooms and pleasant common areas, while others document sanitation concerns and supply shortages. Problems with laundry, missing personal items, and borrowing of toiletries point to weaknesses in personal-property and supply-management practices. Financial and administrative concerns include lapses in communication about billing, delays or lack of refund processing after a resident's death, and a sense of limited responsiveness from management or corporate leadership.

    Overall, Caswell House appears to offer a comfortable physical setting and meaningful personal connections for some residents, while operational challenges—especially staffing stability, infection-control consistency, and administrative transparency—have affected other families' experiences. Prospective residents and families should tour multiple units, ask about current staffing levels and turnover, review recent state inspection reports, inquire about infection-control policies and laundry/property procedures, clarify billing and refund policies, and request a sample activity schedule and staff training documentation before making a placement decision.

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    Location

    Map showing location of Caswell House

    Caswell House is located at 535 US-158 W, Yanceyville, NC, 27379.

    About Caswell House

    Caswell House offers several types of care, including independent living, assisted living, memory care for those with Alzheimer's or dementia, skilled nursing, respite care, and continuing care all in one place, so seniors can move between care levels as their needs change, and they've got some unique names and specific terms for their programs and services, which some residents remember and ask for by name when they settle in. The staff are trained, friendly, and they're always around to help with things like medication management, activities of daily living, and specialized memory care, including custom care routines and cognitive programs in safe, protected environments. Caswell House has a variety of suites that let residents pick what suits their personality or comfort, making the place feel more like home, and there's a choice of amenities that you find in a regular house, such as air conditioning, Wi-Fi, high-speed internet, and cable or satellite TV, plus handicap accessibility if someone needs it. You'll see areas like a central fireplace that often draws people to sit and talk, a beauty salon where residents get their hair done, large indoor common spaces with a meeting room and TV lounge, and everything is pretty easy to get to because of the way the building is laid out. They serve meals in an on-site dining room, plus there's a private dining room for special occasions, and they offer transportation and parking-including both uncovered and resident parking-so families can visit and come and go with ease. The place organizes all sorts of daily activities, both social and educational, along with recreational opportunities that get people moving or keep minds active, and there's always something going on-from tech trends like discussion groups about smartphones and Samsung Galaxy devices, to classic games and crafts. Caswell House stands out for handling a strong online presence-they've got resources for seniors and their families about planning care, understanding costs, and knowing when to start thinking about extra help, and if you need help figuring out how to pay, they give information about benefits like VA, Medicaid, Medicare, tax options, and sometimes even what you can do with your house if you want to move in. They offer services connected to cloud technology and make use of things like CloudFront to help manage information and keep things running smoothly, including making sure there aren't problems with accessing online resources. The facility is fully licensed, and there are healthcare services for non-ambulatory residents, folks needing diabetic or incontinence care, and those who need advanced support. Caswell House allows short-term respite stays, arranged by day, week, or month to give caregivers a break or help families during transitions. They help out with modern communication needs and online management-posting events, sharing info-and even host various gatherings and events in their venue spaces. Caswell House doesn't try to be flashy, but it provides a comfortable, safe, and social environment where seniors can keep their independence, get the help they need, and stay as engaged as they want, all with clear information and support along the way.

    About ALG Senior

    Caswell House is managed by ALG Senior.

    ALG Senior, originally founded as Affinity Living Group in 1996 by Charles Trefzger, stands as one of the most significant senior living providers in the United States. Headquartered in Hickory, North Carolina, the company has grown from its humble beginnings to become the tenth largest provider of assisted living nationwide, the seventh largest provider of Alzheimer's and memory care services, and the largest senior housing operator in the southeastern United States. The company operates approximately 58-66 communities throughout the southeastern United States, with a primary geographic concentration in North Carolina, South Carolina, Virginia, Georgia, and Alabama.

    People often ask...

    Caswell House offers competitive pricing, with rates starting at a cost of $3,962 per month.

    Caswell House offers assisted living and memory care.

    There are 34 photos of Caswell House on Mirador.

    The full address for this community is 535 US-158 W, Yanceyville, NC 27379.

    No, Caswell House does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.

    License number060221
    Facility typeAdult Care Home
    Capacity100 residents
    View the official license record

    Inspection Reports

    39

    Reports

    34

    Type A Citations

    51

    Type B Citations

    14

    Complaints

    11

    Years

    15 Apr 2026Follow-Up
    Investigated a complaint and found deficiencies in housekeeping, fire safety, and medication administration, including hazards from cracked shower floors, beeping smoke detectors, and multiple medication errors.
    • 10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
    • 10A NCAC 13F .0311(a)Other Requirements (Fire/Safety)
    • 10A NCAC 13F .1004(a)Medication Administration
    15 Apr 2026Follow-Up
    Identified safety and care deficiencies affecting residents, including unsafe shower areas, nonfunctional alarms, and problematic medication administration practices.
    • Shower floor unsafe; patched areas with cracks
    • Continued monitoring and interviews related to repairs and safety
    • Medication administration deficiencies
    09 Feb 2026Follow-Up
    Investigated allegations and found multiple deficiencies across housekeeping, furnishings, safety, health care, nutrition, medications, discharge processes, and fire safety. Violations were identified for safety hazards, improper documentation, and failures to implement orders.
    • 10A NCAC 13F .0306 (a)(3)Housekeeping And Furnishings
    • 10A NCAC 13F .0306 (a)(5)Housekeeping and Furnishings
    • 10A NCAC 13F .0311 (a)Other Requirements
    • 10A NCAC 13F .0702 (d)Discharge Of Residents
    • 10A NCAC 13F .0902 Health CareHealth Care
    • 10A NCAC 13F .0902 (c)(3-4)Health Care
    • 10A NCAC 13F .0904(d)(2)Nutrition And Food Service
    • 10A NCAC 13F .1004 (a)Medication Administration
    • 10A NCAC 13F .1004 (j)MAR
    • 10A NCAC 13F .0309Fire Safety and Emergency Preparedness Plans
    09 Feb 2026Follow-Up
    Identified numerous deficiencies across housekeeping, furnishings, health care, nutrition, medication administration, discharge procedures, and fire safety, with evidence of unsafe conditions and failures to implement orders and notices.
    • 10A NCAC 13F .0306 (a)(3)Housekeeping And Furnishings
    • 10A NCAC 13F .0306 (a)(5)Housekeeping And Furnishings
    • 10A NCAC 13F .0311 (a)Other Requirements
    • 10A NCAC 13F .0902 (d)Discharge Of Residents
    • 10A NCAC 13F .0902 Health CareHealth Care
    • 10A NCAC 13F .0902 Health CareHealth Care
    • 10A NCAC 13F .0904(d)(2)Nutrition And Food Service
    • 10A NCAC 13F .0904(a)Medication Administration
    • 10A NCAC 13F .1004 (a)Medication Administration
    • 10A NCAC 13F .1004 (j)Medication Administration
    • 10A NCAC 13F .0309 (q)Fire Safety And Emergency Preparedness Plans
    03 Oct 2025Follow-Up
    Investigative findings identified numerous deficiencies across physical environment, housekeeping, nutrition, medication management, and safety practices, resulting in multiple cited violations.
    • 10A NCAC 13F .0305 (i)Physical Environment
    • 10A NCAC 13F .0306 (a)(1)Housekeeping And Furnishings
    • 10A NCAC 13F .0306 (a)(3)Housekeeping And Furnishings
    • 10A NCAC 13F .0306 (a)(5)Housekeeping And Furnishings
    • Type A10A NCAC 13F .0311 (a)Other Requirements
    • Type B10A NCAC 13F .0902 Health CareHealth Care
    • Type B10A NCAC 13F .0902 Health CareHealth Care
    • 10A NCAC 13F .0904(a)(4)Nutrition And Food Service
    • 10A NCAC 13F .0904(b)(1)Nutrition And Food Service
    • 10A NCAC 13F .0904(c)(3)Nutrition And Food Service
    • Type B10A NCAC 13F .0904(d)(2)Nutrition And Food Service
    • Type B10A NCAC 13F .0904(e)(4)Nutrition And Food Service
    • Type B10A NCAC 13F .1004 (a)Medication Administration
    • 10A NCAC 13F .1006 (b)Medication Storage
    • Type B10A NCAC 13F .1008 (c)-(d)Controlled Substances
    • 10A NCAC 13F .1309Special Care Unit Staff Orientation And Training
    • Type A10A NCAC 13F .0309Fire Safety and Emergency Preparedness Plans
    • 10A NCAC 13F .1212(a)Reporting Of Accidents And Incidents
    03 Oct 2025Follow-Up
    Regulators identified multiple deficiencies affecting residents' safety and comfort, including problems with the building’s environment, housekeeping, and general maintenance.
    • 10A NCAC 13F .0305(i)Physical Environment
    • 10A NCAC 13F .0305(i)Physical Environment
    • 10A NCAC 13F .0306(a)(3)Housekeeping and Furnishings
    • 10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
    • 10A NCAC 13F .0311(a)Other Requirements
    13 Aug 2025Construction
    Found multiple deficiencies related to physical plant, sanitation, fire safety, and housekeeping, including nonfunctional safety systems, improper temperatures, and hazardous conditions.
    • 10A NCAC 13F .0301(2)Physical Plant-Existing
    • 10A NCAC 13F .0302 (e)Current Sanitation and Fire Safety Inspection
    • 10A NCAC 13F .0305(h)(4)Physical Environment - Wander Alarms on Exits
    • 10A NCAC 13F .0306(a)(1)Housekeeping - Clean and Repaired
    • 10A NCAC 13F .0306(a)(2)Housekeeping - Odor
    • 10A NCAC 13F .0306(a)(5)Housekeeping - Free of Hazards
    • 10A NCAC 13F .0306(b)(7)Housekeeping - Bedroom Furnishings
    • 10A NCAC 13F .0311(a); 10A NCAC 13F .0311(d) and related SectionsBuilding Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311(d)Hot Water Between 100-116 Degrees
    • 10A NCAC 13F .0311(g)(1-5)Exhaust Ventilation
    01 Apr 2025Follow-Up
    Identified deficiencies in current sanitation and fire safety reports and in maintaining fire safety equipment, including a sprinkler system out of service and related alarms.
    • 10A NCAC 13F .0302(f)Current sanitation and fire safety reports
    • 10A NCAC 13F .0311(a) and (k)Other Requirements
    20 Jun 2024Follow-Up
    Investigated deficiencies found in staffing, diet, medication administration, eye-care referral, and Special Care Unit coverage, indicating multiple rule violations.
    • 10A NCAC 13F .0604 Personal Care And Other StaffingPersonal Care And Other Staffing
    • 10A NCAC 13F .0902 Health CareHealth Care
    • 10A NCAC 13F .0904 Nutrition And Food ServiceNutrition And Food Service
    • 10A NCAC 13F .1004 Medication AdministrationMedication Administration
    • 10A NCAC 13F .1308 Special Care Unit StaffSpecial Care Unit Staff
    15 Mar 2024Follow-Up
    Identified deficiencies in keeping current sanitation and fire safety reports and in maintaining fire protection equipment.
    • 10A NCAC 13F .0302Must Have Current Sanitation and Fire Safety Reports
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    07 Sept 2023Follow-Up
    Identified noncompliance with therapeutic diet orders and with medication administration. Specifically, a resident with a mechanical soft/entire chopped order did not receive the correct diet, and a discontinued potassium supplement was administered.
    • 10A NCAC 13F .0904(e)(4)Nutrition and Food Service
    • 10A NCAC 13F .1004(a)Medication Administration
    08 Jun 2023Follow-Up
    Investigated safety and care practices; identified unsecured oxygen tanks, dirty equipment, and extensive medication administration failures with missed follow-ups and poor documentation.
    • 10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
    • 10A NCAC 13F .0403(a)Qualifications Of Medication Staff
    • Type A10A NCAC 13F .0902Health Care
    • Type B10A NCAC 13F .0902Health Care
    • 10A NCAC 13F .0904(b)(1)Nutrition and Food Service
    • 10A NCAC 13F .0904(e)(4)Therapeutic Diets
    • Type A10A NCAC 13F .0909Resident Rights
    • 10A NCAC 13F .1004Medication Administration
    • 10A NCAC 13F .1004(n)Medication Administration
    • 10A NCAC 13F .1205Health Care Personnel Registry
    08 Jun 2023Follow-Up
    Inspector found multiple deficiencies including issues with housekeeping and furnishings, medication staff qualifications, and health care practices, with several residents implicated in health concerns requiring follow-up.
    • 10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
    • 10A NCAC 13F .0403(a)Qualifications Of Medication Staff
    • 10A NCAC 13F .0902(b)Health Care
    • 10A NCAC 13F .0902(c)(3-4)Health Care
    13 Mar 2023Complaint
    Investigated complaint and found multiple deficiencies in housekeeping, supervision, health care, and medication practices, including unsafe supervision of residents, poor incident reporting, and medication errors.
    • 10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
    • Type A10A NCAC 13F .0901 Personal Care and SupervisionPersonal Care and Supervision
    • Type B10A NCAC 13F .0901 Personal Care and SupervisionPersonal Care and Supervision
    • Type A10A NCAC 13F .0902 Health CareHealth Care
    • Type B10A NCAC 13F .0909 Resident RightsResident Rights
    • Type B10A NCAC 13F .1004 Medication AdministrationMedication Administration
    • Type B10A NCAC 13F .1205 Health Care Personnel RegistryHealth Care Personnel Registry
    • Type B10A NCAC 13F .1212(a) Reporting of Accidents and IncidentsReporting of Accidents and Incidents
    13 Mar 2023Complaint
    Investigated complaints about environmental cleanliness, supervision, incident reporting, and medication management; multiple deficiencies were found across housekeeping, resident supervision, health care referral, abuse reporting, and medication administration.
    • Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
    • Type B10A NCAC 13F .0901(b)Personal Care and Supervision
    • Type B10A NCAC 13F .0901(b) and .0901(c)Personal Care and Supervision
    • Type A10A NCAC 13F .0902Health Care
    • Type B10A NCAC 13F .1205Health Care Personnel Registry
    • Type B10A NCAC 13F .1004Medication Administration
    • Type B10A NCAC 13F .1205Health Care Personnel Registry
    • Type B10A NCAC 13F .1212Reporting of Accidents and Incidents
    02 Feb 2023Follow-Up
    Investigated a complaint and survey identified deficiencies in nutrition and food service, therapeutic diets, resident rights, medication orders/administration, and infection control. The violations included improper meal service, failure to follow diet orders, failure to report abuse, and improper medication handling.
    • 10A NCAC 13F .0904(b)(2)Nutrition And Food Service
    • 10A NCAC 13F .0904(e)(4)Nutrition And Food Service - Therapeutic Diets
    • 10A NCAC 13F .0909Resident Rights
    • Type B10A NCAC 13F .1002Medication Orders
    • Type B10A NCAC 13F .1004(a)Medication Administration
    • Type B10A NCAC 13F .1004(n)Medication Administration
    • 10A NCAC 13F .1004(n)Medication Administration
    • Type B10A NCAC 13F .1205Health Care Personnel Registry
    16 Jan 2020Follow-Up
    Investigated deficiencies found in TB testing for staff and multiple nutrition-related areas, including utensil availability, diet orders, and assistance with meals.
    • 10A NCAC 13F .0406(a)Test For Tuberculosis
    • 10A NCAC 13F .0904(b)(2)Nutrition And Food Service
    • 10A NCAC 13F .0904(e)(4)Therapeutic Diets in Adult Care Homes
    • 10A NCAC 13F .0904(f)(2)Individual Feeding Assistance in Adult Care Homes
    16 Jan 2020Follow-Up
    Identified deficiencies in meal handling, resident care, and related documentation during the investigation, with several notes on improper practices and incomplete records.
    19 Sept 2019Follow-Up
    Investigated operations showed deficiencies across personal care, medication administration, and dietary management, including untrimmed nails, multiple med timing and documentation errors, and failure to follow prescribed therapeutic diets.
    • Type B10A NCAC 13F .0901(a) Personal Care and SupervisionPersonal Care and Supervision
    • Type B10A NCAC 13F .0902(b) Health CareHealth Care
    • Type B10A NCAC 13F .0902(c)(3-4) Health CareHealth Care
    • Type B10A NCAC 13F .0904(a)(1) Nutrition and Food ServiceNutrition and Food Service - Food Procurement and Safety
    • Type B10A NCAC 13F .0904(b)(1) Nutrition and Food ServiceNutrition and Food Service - Food Storage
    • Type B10A NCAC 13F .0904(c)(7) Nutrition and Food ServiceNutrition and Food Service - Therapeutic Diets
    • Type B10A NCAC 13F .0904(e)(4) Nutrition and Food ServiceNutrition and Food Service - Diet Consistency
    • Type B10A NCAC 13F .1004(a) Medication AdministrationMedication Administration
    • Type BG.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
    19 Sept 2019Follow-Up
    Investigated a follow-up survey that found deficiencies in personal care, health care, nutrition and food service, and medication administration. Specific problems included nails not trimmed, poor coordination with endocrinologists, unsafe dietary practices, and incorrect medication administration.
    • Type B10A NCAC 13F .0901(a)Personal Care and Supervision
    • Type B10A NCAC 13F .0902(b)Health Care
    • Type B10A NCAC 13F .0902(c)(3-4)Health Care
    • Type B10A NCAC 13F .0904(a)(1)Nutrition and Food Service
    • Type B10A NCAC 13F .0904(c)(7)Nutrition and Food Service
    • Type B10A NCAC 13F .0904(e)(4)Nutrition and Food Service
    • Type B10A NCAC 13F .1004(a)Medication Administration
    • G.S. 131D-21(2)Declaration of Residents' Rights
    19 Sept 2019Follow-Up
    An investigation found multiple deficiencies in resident care, nail care, food service, and documentation. Several instances showed inadequate personal hygiene, improper nail care, and poor oversight of meals, medications, and records.
    • Personal care / nail care – observation of resident nails
    • Personal care / nail care – multiple residents' nails
    • Nutritional / medication administration oversight
    • Food storage / safety and dating of items
    • Temperature control / documentation
    17 May 2019Follow-Up
    Identified multiple deficiencies in personal care, health care, nutrition, medication administration, and residents' rights.
    • Type B10A NCAC 13F .0901(a)Personal Care and Supervision
    • Type B10A NCAC 13F .0902(b)Health Care
    • Type B10A NCAC 13F .0904(a)(1)Nutrition and Food Service
    • Type B10A NCAC 13F .0904(e)(4)Nutrition and Food Service
    • Type B10A NCAC 13F .1004(a)Medication Administration
    • Type BG.S. 131D-21(2)Declaration of Residents' Rights
    17 May 2019Follow-Up
    Found multiple deficiencies: failure to provide nail care and related personal care for a resident, incomplete follow‑through on a required podiatry consult, and sanitation issues in kitchen/food service areas.
    • Type B10A NCAC 13F.0901(a)Personal Care and Supervision
    16 Jan 2019Follow-Up
    Investigated findings showed numerous deficiencies affecting housekeeping, safety systems, staffing, medical assessments, and delivery of care, leading to multiple regulatory violations not addressed adequately.
    • 10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings
    • Type B10A NCAC 13F .0311(j)Other Requirements
    • Type A10A NCAC 13F .0403(c)Qualifications Of Medication Staff
    • Type B10A NCAC 13F .0604(e)Personal Care And Other Staffing
    • Type A10A NCAC 13F .0703(a)Tuberculosis Test, Medical Exam & Immunizations
    • Type A10A NCAC 13F .0801(b)Resident Assessment
    • Type A10A NCAC 13F .0901Personal Care and Supervision
    • Type A10A NCAC 13F .0901Personal Care and Supervision
    • Type A10A NCAC 13F .0902Health Care
    • Type A10A NCAC 13F .0902Health Care
    29 Nov 2018Follow-Up
    Found multiple deficiencies related to housekeeping, fire safety, electrical access, and ventilation that could affect residents' safety.
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0311Other Requirements - Fire Safety, Electrical, and Building Equipment
    • 10A NCAC 13F .0311Exhaust Ventilation
    26 Sept 2018Follow-Up
    Inspector identified safety and maintenance deficiencies, including unsafe hardware, unmaintained doors, and ventilation concerns, with some issues addressed after the visit.
    • Type A10A NCAC 13F.0308Fire Safety/Physical Plant
    • Type A10A NCAC 13F.0300Physical Plant
    • Type A10A NCAC 13F.0300Physical Plant
    26 Sept 2018Follow-Up
    Identified multiple maintenance and safety deficiencies, including damaged doors and flooring, unmaintained fire safety equipment, unsafe electrical access, and ventilation problems.
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
    • 10A NCAC 13F .0308Fire Extinguishers
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    20 Jun 2018Construction
    The evaluation found multiple safety and maintenance deficiencies during the review, including missing required inspections, door and exit concerns, and issues with fire-safety systems. Several items were noted as needing repair or replacement and were followed up with corrective actions.
    • Type ACode requirements at the time of construction—exits and special locking system
    • Type AContinued From page 3—curtain/impact on egress
    • Type APlan of correction—exit access
    • Type AFire sprinkler system maintenance
    • Type AExhaust ventilation and related safety
    20 Jun 2018Construction
    Found extensive safety and building code deficiencies related to exits, privacy, wanderer alarms, and fire/safety systems.
    • 10A NCAC 13F .0301Application of Physical Plant Requirements
    • 10A NCAC 13F .0302 (f)Current Sanitation and Fire Safety Reports
    • 10A NCAC 13F .0305Bathrooms Privacy
    • 10A NCAC 13F .0305(h)Entrances/Exits - Wanderer Alarms
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0306(a)(5)Housekeeping - Hazards
    • 10A NCAC 13F .0308Fire Extinguishers
    • 10A NCAC 13F .0310Electrical Outlets in Wet Locations
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311(d)Hot Water System
    • 10A NCAC 13F .0311(g)Exhaust Ventilation
    13 Apr 2018Follow-Up
    Found deficiencies related to housekeeping and furnishings, including damaged doors and walls, and inadequate milk service to residents.
    • 10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings
    • 10A NCAC 13F .0904(d)(3)(A)Nutrition And Food Service
    21 Dec 2017Follow-Up
    Investigated multiple deficiencies across housekeeping, staffing, supervision, nutrition, and resident rights, with numerous examples of inadequate care and safety concerns observed in the units examined.
    • 10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings
    • Type A10A NCAC 13F .0604(e)Personal Care And Other Staffing
    • Type A10A NCAC 13F .0901Personal Care and Supervision
    • Type B10A NCAC 13F .0902Health Care
    • 10A NCAC 13F .0904(a)(1)Nutrition and Food Service
    • Type A10A NCAC 13F .0904(d)(3)(A)Nutrition And Food Service
    • Type A10A NCAC 13F .0904(d)(3)(A)Nutrition And Food Service
    • Type A10A NCAC 13F .0909Resident Rights
    21 Dec 2017Follow-Up
    Investigated a complaint and found multiple deficiencies related to cleanliness, supervision, and resident care. Several cited deficiencies were documented and require corrective action and monitoring.
    • Housekeeping/Sanitation deficiencies
    • Staffing/Supervision deficiencies
    • Type AMedication and behavioral management deficiencies
    27 Oct 2016Follow-Up
    Identified unsafe door latching on fire-rated doors and a nurse call system that did not notify staff.
    • Type B10A NCAC 13F .0311(a)Building equipment maintained safe, operating
    • Type A10A NCAC 13F .0311(a)Building equipment maintained safe, operating
    • Type A10A NCAC 13F .0311(h)Facilities for 7-12 residents - Call system
    27 Oct 2016Follow-Up
    Investigated deficiencies related to the resident call system, finding the call system inoperable and the activator not within reach for a resident in bed.
    • Type A10A NCAC 13F .0300PHYSICAL PLANT
    • Type B10A NCAC 13F .0300PHYSICAL PLANT
    09 Aug 2016Follow-Up
    Identified multiple deficiencies related to safety, alarms, housekeeping, and ventilation, including non-working systems and damaged or obstructed components.
    • 10A NCAC 13F .0305(g)Corridors-Handrails
    • 10A NCAC 13F .0305(h)Entrances/Exits-Wanderer Alarms
    • 10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired
    • 10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    • 10A NCAC 13F .0311Facilities for 7-12 Res.-Call System
    09 Aug 2016Follow-Up
    Investigated a safety/maintenance issue related to the building's physical plant and exit doors; deficiencies were found in maintaining safety and building systems.
    • Type A10A NCAC 13F.0311PHYSICAL PLANT
    16 Jun 2016Construction
    Found multiple deficiencies in physical plant and life-safety systems, including unsafe exits, damaged handrails, poor housekeeping, unsecured equipment, and inoperative call and ventilation systems. These issues indicate noncompliance with applicable state rules.
    • 10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
    • 10A NCAC 13F .0305PHYSICAL ENVIRONMENT
    • 10A NCAC 13F .0305PHYSICAL ENVIRONMENT
    • 10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
    • 10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
    • 10A NCAC 13F .0308FIRE EXTINGUISHERS
    • 10A NCAC 13F .0311OTHER REQUIREMENTS
    • 10A NCAC 13F .0311EXHAUST VENTILATION
    • 10A NCAC 13F .0311Facilities for 7-12 Res.-Call System
    16 Jun 2016Construction
    Observed safety and maintenance deficiencies related to the building’s physical plant and environment, with several items needing repair to improve safety and operations.
    • Type A10A NCAC 13F.0300PHYSICAL PLANT
    • Type A10A NCAC 13F.0300PHYSICAL PLANT
    15 Jun 2015Follow-Up
    Investigated found deficiencies in staff qualifications, training, and infection control, including missing background checks, inadequate diabetic care training, insufficient SCU orientation, and missing MA training/competency.
    • 10A NCAC 13F .0407(a)(7)Other Staff Qualifications
    • 10A NCAC 13F .0505 Training On Care Of Diabetic ResidentTraining On Care Of Diabetic Resident
    • 10A NCAC 13F .1309 Special Care Unit Staff Orientation And TrainSpecial Care Unit Staff Orientation And Training
    • G.S. 131D-4.5B. (a) ACH Infection Prevention RequirementsInfection Prevention Requirements
    • G.S. § 131D-4.5B (b) Adult Care Home Medication Aides; Training and CompetencyTraining and Competency for Medication Aides

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