Lutheran Home of the Good Shepherd

    1226 1st Ave N, New Rockford, ND 58356
    • Assisted Living
    • Skilled Nursing

    Nice facility with caring staff

    I found the facility very nice and the staff genuinely caring and kind; overall I'm very satisfied and would recommend it.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.00·(4)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.0

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    Medicare Ratings

    4·/ 5
    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Lutheran Home of the Good Shepherd

    Lutheran Home of the Good Shepherd is located at 1226 1st Ave N, New Rockford, ND, 58356.

    About Lutheran Home of the Good Shepherd

    Lutheran Home of the Good Shepherd stands as a premier senior care facility located in New Rockford, North Dakota, dedicated to providing high-quality, compassionate care in the name of Christ. With a guiding mission to serve both senior citizens and individuals with special needs, the facility is deeply committed to nurturing each resident in a kind, comfortable, and respectful environment. The experienced and devoted team at Lutheran Home of the Good Shepherd strives to deliver outstanding and innovative healthcare, focusing on the unique needs of each individual and upholding the importance of family connections. Their philosophy centers around providing a nurturing spirit and a steadfast commitment to quality, which inspires every aspect of daily living within the community.

    The facility offers a comprehensive continuum of care, including Skilled Nursing, Assisted Living, Basic Care, Independent Living Apartments, Dementia Care, and Respite Care. Residents who seek the independence and convenience of apartment living without the burdens of upkeep can make their home in the Westview Apartments, which feature 22 units—20 one-bedroom and 2 two-bedroom apartments—suited for those who wish for a more independent lifestyle. For those requiring some daily assistance yet desiring a homelike setting, Heritage House serves as the assisted living facility, where residents enjoy contemporary amenities and community while receiving the support they need.

    Life at Lutheran Home of the Good Shepherd is enriched by a variety of inviting social spaces and amenities. Residents can gather in warm sitting areas by the fireplace, mingle in the resident dining room, or enjoy the serenity of indoor aviaries. The vibrant community spaces foster meaningful connections, whether residents are dining together, participating in organized activities, or relaxing in the resident lounge. There is a strong focus on community engagement and emotional well-being, as seen in the cheerful images of residents dancing in the ballroom, chatting together, or playing the piano. For those who need rehabilitation services, the facility offers dedicated spaces and compassionate staff to support individuals on their journey to greater wellness.

    A notable highlight of Lutheran Home of the Good Shepherd is its devotion to spiritual and emotional care. The Chapel is a peaceful haven, featuring beautiful stained glass windows, an altar, and a Tree of Life wall, providing residents with opportunities for worship, reflection, and connection. In addition to serving seniors and adults, the facility fosters multigenerational connections through its Child Development Center. Here, children play both indoors and outdoors, creating joyful scenes of interaction and learning, and adding a spirit of vitality to the community.

    Through its array of services, experienced professionals, and caring atmosphere, Lutheran Home of the Good Shepherd embodies its mission of compassionate service and commitment to quality in every detail. The staff's nurturing approach, alongside modern amenities such as the resident salon and welcoming kitchen areas, help create a vibrant, supportive, and truly home-like setting where residents are valued and cared for as individuals.

    People often ask...

    Lutheran Home of the Good Shepherd offers assisted living and skilled nursing.

    There are 9 photos of Lutheran Home of the Good Shepherd on Mirador.

    The full address for this community is 1226 1st Ave N, New Rockford, ND 58356.

    No, Lutheran Home of the Good Shepherd does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Dakota, Health & Human Services' Health Facilities unit licenses care facilities and publishes the health and life-safety deficiencies found during inspections.

    License numberBC-lutheran-home-of-the-good-shepherd-new-rockford
    Facility typeBasic Care Facility

    Inspection Reports

    37

    Reports

    1

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    02 Sept 2025Life Safety
    Found no deficiencies related to emergency preparedness or life safety compliance. Survey confirmed compliance with applicable codes and standards.
    28 Aug 2025Inspection
    Identified deficiencies in medication administration, transport safety, and infection control. Staff failed to prime insulin pens correctly, administer medications on time, provide adequate supervision during van transports, and consistently practice hand hygiene and proper glove use.
    • 42 CFR §483.21(b)(3)(i)Comprehensive Care Plans
    • 42 CFR §483.25(d)Free of Accident Hazards/Supervision/Devices
    • 42 CFR §483.80(a)(1)(2)(4)(e)(f)Infection Prevention & Control
    04 Jun 2025Inspection
    Investigated a resident transfer incident and found a Hoyer lift transfer was done without two staff, resulting in a right ankle fracture; violated transfer safety procedures and abuse/neglect protections.
    • 42 CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    29 Oct 2024Inspection
    Investigated a reported incident and found no regulatory deficiencies; compliance with requirements was observed.
    10 Jul 2024Inspection
    Investigated and found deficiencies in updating care plans, medication administration, safety of the resident environment, labeling of medications, and infection prevention related to glucometer use.
    • CFR 483.21(b)(2)Care Plan Timing and Revision
    • CFR 483.21(b)(3)(i)Services Provided Meet Professional Standards
    • CFR 483.25(d)Free of Accident Hazards/Supervision/Devices
    • CFR 483.45(g)-(h)Label/Store Drugs and Biologicals
    • CFR 483.80(a)(1)-(4)(e)(f)Infection Prevention & Control
    09 Jul 2024Life Safety
    Investigated found violations related to fire dampers testing and electrical receptacle maintenance.
    • NFPA 80Fire dampers – testing and inspection
    • NFPA 99; NFPA 70Electrical Systems – Maintenance and Testing
    24 Apr 2024Inspection
    Found no deficiencies. Investigations determined compliance with regulatory requirements.
    26 Jun 2023Life Safety
    Identified failure to test the emergency power generator under load for 4 hours as required by NFPA 110, with the last documented underload test in 2020 and corrective actions planned.
    • NFPA 110Electrical Systems - Essential Electric System Maintenance and Testing
    21 Jun 2023Inspection
    Found no deficiencies after the recertification survey; operations were in compliance with Medicare/Medicaid requirements.
    25 Jan 2022Life Safety
    Identified deficiencies in cooking facility protection and electrical safety, including an improperly placed manual activation device and missing GFCI protection for kitchen receptacles.
    • NFPA 96; NFPA 101; 19.3.2.5.1; 9.2.3; 10.5.1Cooking Facilities
    • NFPA 70; 210.8; 210.8(B); 19.5.1.1; 9.1.2Utilities - Gas and Electric
    20 Jan 2022Inspection
    Investigated a complaint and found violations in residents' rights, notification of changes, and medication management, including advance directives, fall notifications, and insulin handling.
    • CFR 483.10(c)(6), 483.10(c)(8), 483.10(g)(12)Right to request/refuse/discontinue treatment; advance directives
    • CFR 483.10(g)(14), 483.10(g)(15)Notification of changes (including falls/condition changes)
    • CFR 483.45(a)-(c)Pharmacy services; procedures and records
    • CFR 483.45(g)-(h)Labeling and storage of drugs and insulin pens
    09 Dec 2020Inspection
    Found no deficiencies cited and indicated substantial compliance with COVID-19 infection control and emergency preparedness requirements.
    18 Nov 2020Inspection
    Found deficiencies in infection control related to COVID-19 isolation precautions, including missing signage, open doors, and improper PPE use.
    • 42 CFR §483.80Infection Prevention & Control
    25 Sept 2020Inspection
    Found no deficiencies. Confirmed compliance with emergency preparedness and infection control standards.
    21 May 2020Inspection
    Found no deficiencies related to infection control. The focused survey observed compliance with infection control regulations.
    19 Mar 2020Inspection
    Verified no deficiencies related to infection control were found during a COVID-19 focused assessment.
    11 Mar 2020Inspection
    Observed lapses in glove use and hand hygiene during food preparation and wound care, raising sanitation and infection control concerns.
    • CFR 483.60(i)(1)-(2)Food safety requirements
    • CFR 483.80Infection prevention and control
    19 Feb 2020Life Safety
    Identified deficiencies in the wet chemical extinguishing system maintenance and in emergency power generator testing.
    • NFPA 17A; NFPA 101; NFPA 96Wet Chemical Extinguishing System Testing and Maintenance
    • NFPA 110; NFPA 111Emergency Power and Essential Electrical Systems Testing
    13 Mar 2019Inspection
    Investigated deficiencies found in resident safety during meals, toileting, and infection control, including improper seating, inconsistent toileting, and lapses in disinfection and gloves usage.
    • 483.24Quality of life
    • 483.25Quality of care
    • 483.80Infection prevention and control
    08 Jan 2019Life Safety
    Determined that no deficiencies were found and compliance was achieved with applicable codes.
    01 Mar 2018Inspection
    Investigated a set of deficiencies across care planning, medication administration, pain management, drug regimen review, food safety, and medical record keeping, resulting in multiple cited deficiencies.
    • 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    • 483.21(b)(2)(i)-(iii)Comprehensive Care Plans
    • 483.21(b)(3)(i)Comprehensive Care Plans
    • 483.25(k)Pain Management
    • 483.45(c)Drug Regimen Review
    • 483.60(i)(1)-(2)Food safety requirements
    • 483.70(i)(1)-(5), 483.20(f)(5)Resident Records - Identifiable Information / Medical records
    05 Dec 2017Life Safety
    Identified fire-safety deficiencies, including not testing the kitchen exhaust hood fire-extinguishing system at required intervals and holding PM-shift fire drills at similar times without sufficient variation.
    • NFPA 96 11.2.1; 19.3.2.5.1; 9.2.3Cooking facilities
    • NFPA 101 19.7.1.4-19.7.1.7Fire drills
    26 Jan 2017Inspection
    Identified failures to complete a significant change in status assessment and to timely monitor a new eye infection.
    • 483.20(b)(2)(ii)Comprehensive assessment after significant change
    • 483.24, 483.25(k)(l)Provide care/services
    11 Oct 2016Life Safety
    Identified smoke detectors placed within 3 feet of air diffusers, not meeting NFPA 72 requirements. The deficiency affected numerous detectors across the facility.
    • NFPA 101 9.6.1.3; 19.3.4.5.1; 9.6.2.10.1; NFPA 72 2-3.5.1Smoke detectors not located in direct airflow or within 3 ft of air diffusers/vents
    06 Apr 2016Inspection
    Identified deficiencies in resident records and nursing services, including a missing transfer/discharge form for a resident who went to the ER and inadequate oversight of nursing care.
    • Type A33-03-24.1-13,2RESIDENT RECORDS
    • 33-03-24.1-17NURSING SERVICES
    24 Feb 2016Inspection
    Investigated multiple deficiencies related to falls, privacy, medication administration, supervision, and recordkeeping; identified failures in timely notification, confidentiality, safe transfers, insulin administration, and accurate documentation.
    • 483.10(b)(11)NOTIFY OF CHANGES (INJURY/DECLINE/ROOM, ETC)
    • 483.10(e), 483.75(l)(4)PERSONAL PRIVACY/CONFIDENTIALITY OF RECORDS
    • 483.20(k)(3)(i)SELF-ADMINISTRATION OF MEDICATIONS
    • 483.15(a)DIGNITY AND RESPECT OF INDIVIDUALITY
    • 483.20(k)(3)(i)INSULIN PEN ADMINISTRATION
    • 483.25(h)FREE OF ACCIDENT HAZARDS/SUPERVISION/DEVICES
    • 483.25(k)TREATMENT/CARE FOR SPECIAL NEEDS
    • 483.25(m)(2)RESIDENTS FREE OF SIGNIFICANT MED ERRORS
    • 483.30(e)POSTED NURSE STAFFING INFORMATION
    • FOOD PROCUREMENT, STORAGE, PREPARATION, AND SERVICE - SANITARY
    • 483.75(l)(1)RECORDS-COMPLETE/ACCURATE/ACCESSIBLE
    22 Feb 2016Life Safety
    Identified multiple life safety deficiencies, including hazardous-area doors lacking self-closing hardware, exit doors with restricted egress, sprinkler head spacing issues, and painted sprinkler heads not maintained.
    • NFPA 101 19.3.2.1Hazardous areas require self-closing/automatic-latching hardware
    • NFPA 101 19.2.1, 19.2.2.2.1, 7.2.1.5.1, 19.2.2.2.4, 7.2.1.6.2Exit access not readily accessible due to access-controlled doors
    • NFPA 13 5-5.3.4; NFPA 13 19.3.5, 19.3.5.1Sprinkler heads too close together; inadequate spacing
    • NFPA 25; 19.7.6, 4.6.12; NFPA 25 2-2.1.1Sprinkler system not maintained; paint on heads
    22 Jan 2015Inspection
    Found deficiencies related to failing to notify changes to residents' representatives and to properly assess residents eligible for self-administration of medications.
    • 483.10(b)(11)Notify of changes (injury/decline/room, etc.)
    • Resident self-administration of medications (SAMA) - assessment not completed
    18 Nov 2014Life Safety
    Found smoke detectors not installed or located per NFPA Life Safety Code standards, including placement too close to air diffusers. Affected detectors included one in the chapel and others throughout the building.
    • NFPA 101 Life Safety Code StandardNFPA 101 Life Safety Code Standard
    30 Jan 2014Inspection
    Identified deficiencies in medication administration, including crushed and concealed medications and inadequate monitoring of resident intake.
    • Medication administration/quality of care
    19 Dec 2013Life Safety
    Identified multiple deficiencies related to life-safety code, electrical wiring, and generator testing, with progress toward remediation noted after the initial findings.
    • NFPA 101 LIFE SAFETY CODE STANDARD; NFPA 54, National Fuel Gas CodeLIFE SAFETY CODE STANDARD
    • NFPA 101 LIFE SAFETY CODE STANDARD; NFPA 99LIFE SAFETY CODE STANDARD
    • NFPA 70 National Electrical Code; NFPA 101 LIFE SAFETY CODE STANDARDElectrical wiring and equipment
    07 Feb 2013Inspection
    Investigated a complaint and found deficiencies in medication management and nutrition planning that affected residents. Also noted issues with pain management planning and serving practices.
    • Care planning lacking non-pharmacological pain interventions
    • 483.25(c)DRUG REGIMEN IS FREE FROM UNNECESSARY DRUGS
    • 483.35(c)MENUS MEET RES NEEDS/PREP IN ADVANCE/FOLLOWED
    27 Aug 2012Life Safety
    Investigated found a missing suspended ceiling tile in a maintenance area protected by the sprinkler system, which could delay activation; the tile was replaced immediately after discovery.
    • NFPA 101 Life Safety Code StandardLIFE SAFETY CODE STANDARD
    01 Mar 2012Inspection
    Investigated a complaint and found deficiencies related to safety and quality of life (side-rail use) and inadequate toileting care and schedules for residents.
    • Care and environment promotes quality of life
    • Toileting/incontinence care not properly managed
    • Toileting schedules not followed for additional residents
    20 Dec 2011Life Safety
    Found insufficient sprinkler protection in the generator room and adjacent spaces, indicating a life-safety deficiency.
    • NFPA 13, 1999 edition, Standard for the Installation of Sprinkler SystemsSprinkler system coverage
    14 Apr 2011Inspection
    The entity investigated a complaint and found multiple deficiencies related to resident care, safety, infection control, and equipment handling. It identified gaps in investigations, pain management, transfers, staffing qualifications, and environmental safety.
    • Continued performance on investigation of alleged mistreatment/abuse
    • Transfers and mobility – safety/technique
    • Infection prevention and control
    • Oxygen storage and handling
    • Personnel/employee management – licensing and training
    08 Nov 2010Life Safety
    Identified life-safety deficiencies related to fire-resistance features and separation in the building, including missing one-hour fire-rated dampers for corridor return-air grills and issues with construction type and fire protection.
    • Fire-resistance/damper requirements for ventilation system
    • Protection, separation, and fire-resistance ratings for building during construction/alteration

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    Mirador Living is not affiliated with the owner or operator(s) of Lutheran Home of the Good Shepherd. The information above has not been verified or approved by the owner or operator. For exact information, please contact Lutheran Home of the Good Shepherd directly. There is no cost for this service. We are compensated by the community you select.

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