I'm very pleased with this facility - the staff are above reproach and provide excellent care; cleanliness is top-notch and the food is great. The courtyard, TV room and library are lovely, and the regular two-bed hospital room is comfortable and practical.
Current/former resident
Jul 2026
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
4.00·(6)
Overall rating
5
4
3
2
1
Care
3.7
Staff
5.0
Meals
5.0
Amenities
4.0
Value
4.0
Pros
clean, well-maintained environment
high-quality dining
attentive, professional staff
on-site common-area amenities (courtyard, TV room, library)
standard two-bed hospital rooms
Cons
gaps in clinical oversight and regulatory compliance
inconsistent responsiveness to complex medical needs
weak incident escalation and family communication processes
inconsistent safety and sanitation compliance
Summary of reviews
Souris Valley Care Center elicits mixed impressions. Positive comments emphasize a generally clean and well-kept physical environment, on-site amenities such as a courtyard, TV room, and library, and standard two-bed hospital-style rooms. Dining is frequently described favorably, and multiple accounts highlight attentive, professional staff and perceptions of good day-to-day clinical care.
At the same time, the reviews indicate substantive concerns about the facility’s handling of higher-acuity clinical situations and its compliance posture. Several accounts describe delayed or insufficient responses to complex medical needs; taken together these suggest gaps in clinical oversight and in escalation pathways when a resident’s condition deteriorates. There are also references to external regulatory scrutiny, including alleged violations that prompted calls for enforcement action, which point to episodic weaknesses in safety and compliance systems.
Management and communication are recurring themes. While direct-care staff are often characterized as caring and competent, the facility appears to have inconsistent processes for communicating critical events to families and for documenting and escalating safety issues. This combination—supportive frontline staff but uneven administrative controls—can create variability in outcomes for residents with more complex needs.
For prospective residents and families, the facility shows strengths in cleanliness, amenities, and meal quality, along with generally positive staff–resident interactions. At the same time, it would be prudent to ask administrators about clinical oversight protocols, staffing levels for higher-acuity residents, incident-reporting procedures, recent regulatory inspection results, and how the facility handles escalation and family communication during clinical crises. These specific inquiries can help clarify whether the operational gaps noted in reviews have been addressed and whether the level of care matches an individual resident’s needs.
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Medicare Ratings
1·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Souris Valley Care Center is located at 300 S Main St, Velva, ND, 58790.
About Souris Valley Care Center
Souris Valley Care Center sits at 300 Main Street South in Velva, North Dakota, and goes by Valley View Manor sometimes, and you'll hear folks mention both names. The place runs as a non-profit corporation and has 46 certified nursing facility beds, and they average around 37 residents each day, and it's managed right now by Alvin Finneseth and has been run by The Evangelical Lutheran Good Samaritan Society since 1991. The staff do their best to keep things personal, planning care for every resident to try to help them keep their dignity and independence, and you'll find skilled nursing services for folks who need more help with daily life and medical needs, and then they have memory care for people facing dementia or Alzheimer's. They offer medication management, physical, occupational, and speech therapy, and both inpatient and outpatient rehab for folks who need to recover from illness or surgery, plus palliative and end-of-life care for people needing peace and comfort.
You'll find diabetes care, high-acuity care, incontinence help, and support for seniors who can't get around on their own. The staff tries to provide healthcare focused on what each person needs, and they offer both long-term stays and short-term respite care if caregivers need a break. There are assisted living apartments connected with Valley View Manor and services that stretch to caregiver support too, though they don't have separate assisted living beds or basic care beds in the main center. Meals, indoor social areas, and devotional activities are all part of the daily routine, and they even organize activities offsite to keep folks busy and connected.
Of course, it's not perfect, because state inspectors have found issues, like deficiencies with infection control and pharmacy services, and there's been a complaint that led to a fine, and sometimes the nurse turnover gets a bit high, but the staff keeps trying to do their best for the residents and keeps working on improvements. Nurse staffing averages about 4.00 hours per day for each resident. The facility focuses on making everyone feel at home and does its best to shape a place for older adults to thrive, even as they face changes with health and life.
People often ask...
Souris Valley Care Center offers independent living, assisted living, memory care, and skilled nursing.
Yes, Souris Valley Care Center allows residents to age in place and adjust their level of care as needed.
The full address for this community is 300 S Main St, Velva, ND 58790.
No, Souris Valley Care Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Dakota, Health & Human Services' Health Facilities unit licenses care facilities and publishes the health and life-safety deficiencies found during inspections.
License number
SNF-souris-valley-care-center-velva
Facility type
Skilled Nursing Facility
Inspection Reports
42
Reports
161
Citations
0
Complaints
17
Years
08 Apr 2026Inspection
08 Apr 2026Inspection
Investigated the incident and found a resident was subjected to physical abuse by another resident; the facility failed to ensure residents remained free from abuse.
CFR 483.12(a)(1)Free from Abuse and Neglect
07 Jan 2026Inspection
07 Jan 2026Inspection
Identified deficiencies in notifying a resident's physician after a head injury and in updating care plans to reflect current status.
CFR 483.10(g)(14)-(g)(15)Notification of Changes
CFR 483.21(b)(2)(i)-(iii)Care Plan Timing and Revision
20 Nov 2025Inspection
20 Nov 2025Inspection
Investigated a fall from a bath chair and found failures in incident investigation, post-fall care, and bath chair safety measures that created risk to residents.
CFR 483.12(c)(2)-(4)Investigate/Report Alleged Abuse, Neglect, Exploitation, or Mistreatment
CFR 483.25Quality of Care
CFR 483.25(d)(1)-(2)Accidents
29 Apr 2025Life Safety
29 Apr 2025Life Safety
Found no deficiencies related to emergency preparedness or life-safety during a recertification survey.
24 Apr 2025Inspection
24 Apr 2025Inspection
Investigations found multiple deficiencies related to resident rights, accurate assessments, safety during transfers, and infection control, with corrective actions implemented.
§483.10(a)(1)(2)(b)(1)(2)Resident Rights
§483.20(g)Accuracy of Assessments
§483.25(d)Accidents
§483.80(a)Infection Prevention & Control
27 Aug 2024Inspection
27 Aug 2024Inspection
Identified a deficiency in preventing significant medication errors related to insulin administration.
CFR 483.45(f)(2)Residents are free of significant medication errors
22 Apr 2024Life Safety
22 Apr 2024Life Safety
Determined there were no deficiencies in emergency preparedness or life safety code compliance. Documentation and records supported compliance with relevant requirements.
17 Apr 2024Inspection
17 Apr 2024Inspection
Investigations found multiple deficiencies across resident care, including dignity in dressing, weight loss notification, assessment coding, medication administration, care planning, safety, infection control, immunizations, and overall quality of care.
483.10(e)(2)Respect, Dignity/Right to have Prsnl Property
483.10(g)(14)-(15)Notify of Changes (Injury/Decline/Room, etc.)
483.20(g)Accuracy of Assessments
483.21(b)(3)Services Provided Meet Professional Standards
483.25Quality of Care
483.25(d)Accidents
483.25(g)(1)-(3)Nutrition/Hydration Status Maintenance
483.25(k)Pain Management
483.45Free from Unnec Psychotropic Meds/PRN Use
483.80Infection Prevention & Control
483.80(d)Influenza and Pneumococcal Immunizations
05 Jun 2023Life Safety
05 Jun 2023Life Safety
Found no deficiencies in emergency preparedness or life safety code.
25 May 2023Inspection
25 May 2023Inspection
Investigated a complaint and identified multiple deficiencies related to Medicare notices, environment safety, professional standards, psychotropic medications, and infection control.
§483.21(b)(3)Services Provided Meet Professional Standards
§483.45(e)Free from Unnecessary Psychotropic Meds/PRN Use
§483.80(a)-(f)Infection Prevention & Control
25 Jan 2023Inspection
25 Jan 2023Inspection
Concluded no deficiencies were found.
15 Jun 2022Inspection
15 Jun 2022Inspection
Investigated the reported incident and found no deficiencies.
15 Feb 2022Life Safety
15 Feb 2022Life Safety
Identified multiple life-safety deficiencies, including issues with fire door inspections, kitchen hood/fire suppression, fire drills, and emergency generator testing.
NFPA 101; NFPA 80; 7.2.1.15.2; 8.3.3.1Means of Egress - General
NFPA 110; NFPA 111; NFPA 70 (700.10)Electrical Systems – Essential Electric System
10 Feb 2022Inspection
10 Feb 2022Inspection
Identified multiple deficiencies in resident care and facility operations, including missing or incomplete care plans, inadequate medication management, behavioral health referrals, staffing postings, and safety practices.
CFR(s): 483.21(b)(1)Comprehensive Care Plans
CFR(s): 483.21(b)(3)(i)Services Provided Meet Professional Standards
CFR(s): 483.25(i)Respiratory/Tracheostomy Care and Suctioning
CFR(s): 483.35(g)(1)-(4)Posted Nurse Staffing Information
CFR(s): 483.40Behavioral Health Services
CFR(s): 483.45(c)Drug Regimen Review
CFR(s): 483.45(d)Drug Regimen is Free from Unnecessary Drugs
Found no deficiencies identified during a COVID-19 focused infection control review.
27 Jul 2020Inspection
27 Jul 2020Inspection
Found compliance with infection control requirements during a COVID-19 focused survey on 2020-07-27, with one positive COVID-19 resident.
16 Mar 2020Inspection
16 Mar 2020Inspection
Verified compliance with infection control requirements and CDC/CMS practices for COVID-19.
12 Mar 2020Inspection
12 Mar 2020Inspection
Investigated multiple deficiencies across resident rights, transfer notices, dignity, PASARR, medication management, safety during transfers, nutrition, and infection control.
CFR 483.10Resident Rights
CFR 483.15(c)Notice before transfer
CFR 483.15(d)Bed-hold notice upon transfer
CFR 483.20(e)PASARR coordination
CFR 483.21(b)(3)Comprehensive Care Plans
CFR 483.25(d)Accidents
CFR 483.45(e)Psychotropic Medications
CFR 483.45(g)Labeling of Drugs and Biologicals
CFR 483.45(h)(1)-(2)Storage of Drugs and Biologicals
Identified multiple deficiencies in fire safety and electrical systems, including hazardous area enclosure, wet chemical system maintenance, sprinkler maintenance, GFCI protection, fire drills, and generator testing.
NFPA 101 19.3.2.1, 19.3.5.9Hazardous Areas - Enclosure
NFPA 17ACooking Facilities - Wet Chemical Extinguishing System Maintenance
NFPA 25Sprinkler System - Maintenance and Testing
NFPA 70Utilities - Gas and Electric
NFPA 101 Fire Drills 19.7.1.4-19.7.1.7Fire Drills
NFPA 99 / NFPA 110Electrical Systems - Essential Electric System
23 Jul 2019Inspection
23 Jul 2019Inspection
Investigated findings identified failures to notify a physician of a change in condition and insufficient supervision during van transport, resulting in resident injury.
CFR 483.10(g)(14)(i)-(iv)(15)Notification of Changes
CFR 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
10 Apr 2019Inspection
10 Apr 2019Inspection
Investigated deficiencies across advance directives, PASARR coordination, care planning, insulin administration, wheelchair positioning, and drug regimen review.
§483.21(b)(3)(i)Services provided meet professional standards
§483.25Quality of care
§483.45(c)(1)-(5)Drug regimen review
13 Feb 2019Life Safety
13 Feb 2019Life Safety
Identified a smoke detector located within 36 inches of an air return vent, not in compliance with smoke detector spacing requirements.
NFPA 72; NFPA 101 19.3.4.5.2; 19.3.4.5.1; 9.6.2.10.1.1; A.17.7.4.1Smoke detection not properly located relative to airflow
02 Jan 2019Inspection
02 Jan 2019Inspection
Investigated a complaint and found inadequate supervision leading to burns from a baseboard heater for two residents, and identified deficiencies in the QA program and auditing processes.
CFR 483.25(d)(1)-(2)Free of Accident Hazards/Supervision/Devices
Investigated deficiencies identified multiple areas of noncompliance, including resident rights, care planning, assessments, medication handling, infection control, and staff competency.
NFPA 99; NFPA 110; NFPA 111; NFPA 70Essential Electric System Testing
16 Mar 2017Inspection
16 Mar 2017Inspection
Investigated widespread deficiencies across resident funds, incident reporting, assessments, care planning, medication management, bowel care, wounds, safety, psychotropic use, and sanitation. The findings showed multiple failures in regulatory compliance across several residents and processes.
483.10(f)(10)(v)Conveyance of personal funds upon death
Found multiple fire-safety deficiencies, including inadequate emergency lighting, improper smoke detector placement, missing building systems risk assessment, and insufficient emergency generator testing.
NFPA 99, 4.2Fundamentals - Building System Categories / Building Systems Risk Assessment
NFPA 99; NFPA 110; NFPA 111; NFPA 70 700.10Electrical Systems - Essential Electric System Maintenance and Testing
13 Apr 2016Inspection
13 Apr 2016Inspection
A survey identified extensive deficiencies across resident rights, dignity, social services, assessments, medications, constipation care, urinary testing, safety during transfers, antipsychotic usage oversight, insulin labeling, and infection control.
483.10(b)(5)-(10), 483.10(b)(1)NOTICE OF RIGHTS, RULES, SERVICES, CHARGES
483.15(a)DIGNITY AND RESPECT OF INDIVIDUALITY
483.15(g)(1)PROVISION OF MEDICALLY RELATED SOCIAL SERVICE
Found multiple life-safety deficiencies, including obstructed exit access, inadequate fire drills, unsupervised sprinkler pumps, and electrical hazards.
NFPA 101 Life Safety Code, 7.1.10.1 and 7.3.2Exit access obstructed
NFPA 101 Life Safety Code, 18.7.1.2 and 19.7.1.2Fire drills not conducted as required
NFPA 70; NFPA 99; NEC (1999 Edition) 110.26Electrical wiring and equipment not in accordance with NEC
18 Mar 2015Inspection
18 Mar 2015Inspection
Identified deficiencies in catheter care and in sanitary practices for the ice machine and storage.
—Indwelling catheter care and prevention of UTIs
—Sanitary practices for ice machine and storage
12 Jan 2015Life Safety
12 Jan 2015Life Safety
Identified multiple life-safety deficiencies, including failure to conduct required fire drills, nonfunctional smoke detector devices, and issues with emergency power and dispenser placement.
NFPA 101 Life Safety CodeInitial comments – fire drills and smoke detector maintenance
NFPA 110Emergency and Standby Power Systems
NFPA 101 Life Safety CodeDispenser placement – alcohol-based hand rub
NFPA 101 Life Safety CodeSprinkler system gauges
13 Mar 2014Inspection
13 Mar 2014Inspection
Inspections found multiple deficiencies concerning care planning, resident dignity and privacy, medication management, mobility/transfers, and safety practices. Several residents were observed without proper care or documentation, indicating ongoing quality concerns.
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11 Feb 2014Life Safety
11 Feb 2014Life Safety
Found no deficiencies. The Life Safety Code survey concluded compliance with NFPA 101.
27 Mar 2013Inspection
27 Mar 2013Inspection
The inspection identified multiple deficiencies related to resident rights, safety, and adequacy of care, including inappropriate use of restraints, inadequate investigations of allegations, and insufficient care planning and daily living support. Numerous lapses in staffing, documentation, and safety practices were noted across several areas.
—Definitions - Physical Restraints
—Investigation/Report Allegations/Individuals
—Care planning and resident preferences
—ADL care provided for highest well being
—Resident mobility and personal care
—Transfer devices and safety procedures
—Care plans and urinary/medical needs
05 Nov 2012Life Safety
05 Nov 2012Life Safety
Identified several life-safety and electrical deficiencies, including exit signs not continuously illuminated, missing evacuation planning, incomplete fire alarm maintenance, and improper electrical receptacle usage.
Section 7.10; NFPA 101 19.2.10.1Exit and directional signs must be continuously illuminated
—Fire safety plan lacking
—Fire alarm system not maintained or tested per manufacturer specifications
—Electrical outlets and power strips near sinks
—Electrical wiring/equipment not NFPA 70 compliant
29 Mar 2012Inspection
29 Mar 2012Inspection
Investigated deficiencies identified incomplete assessments and care plans, inadequate restraint practices, and gaps in infection control that affected resident safety and care.
483.13(a)Right to be free from physical restraints
Identified life-safety deficiencies: fire alarm wiring not on a dedicated branch circuit and gas meters/regulators not adequately protected; monthly audits planned to ensure compliance.
NFPA 72Fire alarm system connections on a dedicated branch circuit
NFPA 54 National Fuel Gas CodeGas meters, regulators and piping not adequately protected
28 Apr 2011Inspection
28 Apr 2011Inspection
Investigated a complaint about resident rights and daily care. Safety concerns were identified and care planning adequacy questioned regarding residents’ ability to make choices and receive proper daily care.
483.15(b) Self-Determination - Right to Make ChoicesSelf-Determination - Right to Make Choices
07 Mar 2011Life Safety
07 Mar 2011Life Safety
Found a deficiency for not posting precautionary oxygen signs adjacent to resident room doors where oxygen was in use.
Found no deficiencies. The survey indicated compliance with applicable life safety requirements.
10 Mar 2010Inspection
10 Mar 2010Inspection
Deficiencies were found in resident rights information, care planning and delivery, staff practices, and facility operations, with multiple issues documented across several areas. Evidence indicated ongoing non-compliance with required resident care and facility policies.
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29 Dec 2009Life Safety
29 Dec 2009Life Safety
Identified life-safety deficiencies, including insufficient emergency lighting, lack of documentation for the kitchen fire-extinguishing system interconnection and annual testing, and noncompliant electrical wiring.
NFPA 101 Life Safety Code StandardEmergency lighting duration
NFPA 96Kitchen automatic fire extinguishing system interconnection and testing
NFPA 70Electrical wiring and equipment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Souris Valley Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Souris Valley Care Center directly. There is no cost for this service. We are compensated by the community you select.
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