I placed my mom at Village at Valley View and have been very pleased - the place is clean, bright, airy and homey with beautiful gardens, walkways and open common areas. The memory-care team (Javier and staff) are attentive, compassionate and professional; they run engaging activities and play music, serve good meals, and keep a calm, secure environment with thoughtful COVID precautions. My mom is thriving socially and I have real peace of mind with the warm, organized staff and welcoming atmosphere.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.50·(28)
Overall rating
5
4
3
2
1
Care
5.0
Staff
4.7
Meals
3.9
Amenities
4.9
Value
2.0
Pros
clean, bright, well-maintained interior
compassionate and attentive caregiving staff
strong memory-care expertise and dementia focus
engaging activities and live music programming
well-designed, home-like common areas
landscaped grounds, walkways, and outdoor seating
friendly, family-welcoming atmosphere
long-tenured and professional frontline staff
helpful and responsive onsite administration
improved resident socialization and quality of life
accessible visitation and flexible family interaction
competitive caregiver compensation
Cons
inconsistent leadership responsiveness at upper-management level
insufficient staffing levels and unreliable emergency backup
variable dining quality and meal preparation consistency
gaps in dietary accommodation for specific medical needs
occasional staff-professionalism concerns (attire and conduct)
perceived high cost relative to some families' expectations
delays in resolving family-raised concerns
management communication and escalation process gaps
Summary of reviews
Village at Valley View presents as a well-maintained, attractive memory-care community with a strong emphasis on social engagement and dementia-focused programming. Physical spaces are consistently described as clean, bright, and thoughtfully designed; reviewers cite cheerful common areas, well-appointed resident rooms, and pleasant landscaping and walkways that support outdoor activity. The facility’s layout and finishes are often characterized as home-like and conducive to connection with others and nature.
Care quality is a frequently praised aspect of the community. Frontline caregivers are described as warm, compassionate, and attentive, with many families noting meaningful one-on-one interactions, music and activity engagement, and improvements in residents’ quality of life after moving in. Several comments refer to long-tenured staff, professional conduct among caregivers, and competitive pay for frontline staff, which can support continuity of care. Onsite administration and specific leaders are also credited with being helpful and resourceful in navigating services and community resources.
Dining and nutrition receive mixed feedback. Some reviewers appreciate the meals, desserts, and overall food presentation, but others express concerns about inconsistent meal timing, seasoning, and the quality of specific dietary accommodations—particularly for residents with diabetes. There are also isolated observations about staff attire and conduct in the dining area that raised professionalism concerns for a few family members. These points suggest variability in dining execution and the need for reliable clinical oversight of therapeutic diets.
Operationally, a recurring pattern in the feedback is a disconnect between the strong performance of frontline staff and weaknesses at higher management levels. Families often praise caregivers and local administrators while simultaneously noting understaffing, limited emergency or contingency staffing, and slow or incomplete resolution of raised concerns. This pattern produces two practical implications: day-to-day resident experience is frequently positive due to engaged caregivers, but families may encounter obstacles when seeking escalation, sustained response, or clarity on administrative decisions. Cost is another theme—several reviewers perceive the community as expensive and weigh that against expectations for responsiveness and consistency.
Overall, Village at Valley View appears to offer a high-quality, engaging environment for residents needing memory care, with particularly strong strengths in caregiving, activities, and facility atmosphere. Prospective residents and families should weigh those strengths against operational considerations: inquire specifically about staffing ratios and contingency plans, confirm processes for dietary accommodations and meal timing, and clarify escalation and communication protocols with upper management to ensure alignment with expectations around responsiveness and value.
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Location
Village at Valley View is located at 1071 W Jackson Rd, Ashland, OR, 97520.
About Village at Valley View
Village at Valley View sits in Ashland, Oregon, close to restaurants, parks, and local entertainment, and is an independent, locally-owned memory care center that really focuses on caring for people with Alzheimer's and other forms of dementia, and you can tell by walking in that the place is thoughtfully designed with charming architecture and bright, cheerful rooms that feel more like a home. There's a Memory Care Wing divided into three separate areas for folks with different needs, so each resident gets personalized care, daily activities that fit their abilities, and a safe, secure place to live, which is something families notice right away. The entire community has a resident-centered philosophy; staff pay close attention to each person, encourage folks to participate in group or one-on-one activities, and focus on dignity and independence instead of making everyone do things the same way.
There are 48 beds, all set up for memory care, so staff can specialize in daily support for people with Alzheimer's or dementia, along with medication management, diabetic care, incontinence help, and non-ambulatory care for those who need it, and the registered nurses and caretakers keep an eye on everyone's health while being compassionate and steady with their support. Meals are made by a professional chef with lots of options like low sodium, no sugar, and restaurant-style or anytime dining, so people eat what makes them feel good, and there's help for all forms of nutrition and fitness, too. The indoor common areas like a living room with a fireplace, a TV lounge, and meeting rooms let people relax together, while beautiful gardens and walking paths make the outside feel safe and comfortable, with plenty of chances for fresh air and sunlight. The community allows both cats and dogs for those who want to bring pets, and residents also have parking if they're still driving.
They've got technology for health support, home modifications for safety, and help for both long-term and respite or short-term stays, which makes it easier for families and caregivers to take a needed break or handle travel. Programs at Village at Valley View focus on social, educational, and entertainment activities that make people feel connected, plus special events and memory activities aimed at staying sharp and happy. Staff can work with hospice providers for end-of-life care, always paying attention to comfort and dignity. The facility has been recognized for staff quality and the tidiness of the place, and takes special care to coordinate with hospitals or rehabilitation centers nearby if a resident needs extra attention.
It's affordable for seniors looking for residential care, with different options to support aging in place, and rooms come with basics like air conditioning, internet, wheelchair-accessible showers, and short-term stay options, making things easier for nearly everyone. There are onsite beautician services for grooming, transportation and parking, and a warm entry lounge where people can gather. Overall, Village at Valley View helps people with memory loss live with more peace of mind, gives families comfort, and does so in a way that feels genuine and caring, with plenty of details like home-cooked meals, gardens, and friendly faces setting a peaceful tone.
People often ask...
Village at Valley View offers competitive pricing, with rates starting at a cost of $4,701 per month.
Village at Valley View offers assisted living and memory care.
There are 9 photos of Village at Valley View on Mirador.
The full address for this community is 1071 W Jackson Rd, Ashland, OR 97520.
No, Village at Valley View does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found deficiencies in coordinating outside health services and in fire safety, including failure to inform staff of outside provider recommendations and to update the service plan; fire drills and staff safety instruction were not conducted as required.
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Fire and Life Safety: Safety
Deficiency—Administration Compliance
Deficiency—Compliance with Rules Health Care
01 Dec 2025Abuse: Neglect
01 Dec 2025Abuse: Neglect
Concluded that abuse and neglect occurred due to failure to redirect a resident and follow the care plan, resulting in injury to a resident.
Abuse—Failed to address resident's behavior
22 Oct 2025Kitchen
22 Oct 2025Kitchen
Identified sanitation and administration-rule deficiencies, including poor kitchen cleanliness, improper food storage, and noncompliance with licensing requirements.
Investigated an allegation of physical abuse and neglect. Found that a person struck the resident in the back multiple times and that the resident was not protected from physical abuse.
Licensing—Failed to protect resident from physical abuse
03 Mar 2025License Condition
03 Mar 2025License Condition
Identified deficiencies for failing to provide a safe environment.
Regulatory Action—Failed to provide safe environment
19 Feb 2025Abuse: Neglect
19 Feb 2025Abuse: Neglect
Investigated allegations of neglect and abuse and found failures in care planning and a safe medication system that affected a resident.
Abuse—Failed to properly plan care
14 Feb 2025Licensure
14 Feb 2025Licensure
Identified widespread non-compliance across administration, resident rights, health services, medications, infection control, staffing, and safety, affecting resident care and safety.
Deficiency—Resident Move-in & Evaluation: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Service Plan: Service Planning Team
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—RN Delegation and Teaching
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Infection Prevention & Control
Deficiency—Systems: Medications and Treatments
Deficiency—Systems: Tracking Control Substances
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Resident Right to Refuse
Deficiency—Systems: Medication Administration
Deficiency—Systems: Psychotropic Medication
Deficiency—Restraints and Supportive Devices
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity Based Staffing Tool - ABST Time
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—Training Within 30 Days of Hire – Direct Care Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training for Residents
Deficiency—Emergency and Disaster Planning
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Individual Rights Settings Right to Freedom
Deficiency—Individual Privacy: Own Unit
Deficiency—Individual Door Locks: Key Access
Deficiency—Resident Move-in & Evaluation: Res Evaluation
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance with Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
Deficiency—Resident Rooms
14 Dec 2024Abuse: Neglect
14 Dec 2024Abuse: Neglect
Investigated a complaint and found a failure to provide a safe environment, resulting in a skin tear after an altercation and staffing shortages.
Abuse—Failed to provide safe environment
14 Dec 2024Abuse: Neglect
14 Dec 2024Abuse: Neglect
Investigated an incident where a staff member opened a secured door and provided the resident with the door code, resulting in elopement and potential harm. Found neglect and abuse for failing to provide a safe environment.
Abuse—Failed to provide safe environment
26 Nov 2024Abuse: Neglect
26 Nov 2024Abuse: Neglect
Identified a fall-safety failure that led to a skin tear when a resident slid from bed due to an object protruding from the bed; non-slip socks were not used and the bed alarm was inoperable.
Abuse—Failed to provide safe environment
26 Nov 2024Abuse: Neglect
26 Nov 2024Abuse: Neglect
Investigated and found a failure to provide a safe environment that allowed an altercation between residents.
Abuse—Failed to provide safe environment
24 Sept 2024Abuse: Neglect
24 Sept 2024Abuse: Neglect
Found that a safe environment was not provided, leading to injury requiring medical care.
Abuse—Failed to provide safe environment
24 Sept 2024Abuse: Neglect
24 Sept 2024Abuse: Neglect
Investigated found that fall interventions were not implemented and care planning for known fall risk was inadequate, resulting in abuse and neglect.
Abuse—Failed to properly plan care
09 Jul 2024Abuse: Neglect
09 Jul 2024Abuse: Neglect
Investigated the allegation and found neglect and abuse due to failure to properly plan care, resulting in multiple falls and related injuries.
Abuse—Failed to properly plan care
18 Jun 2024Abuse: Neglect
18 Jun 2024Abuse: Neglect
Found a failure to provide a safe environment for a resident, constituting abuse and neglect; a $500 fine was assessed.
Abuse—Failed to provide safe environment
18 Jun 2024Abuse: Neglect
18 Jun 2024Abuse: Neglect
Found a failure to provide a safe environment resulting in abuse and neglect after a second altercation, with fear of sleeping in the same room; a $500 fine was assessed.
Abuse—Failed to provide safe environment
20 Mar 2024Licensure
20 Mar 2024Licensure
Found no deficiencies.
Deficiency—Comment
04 Dec 2023Abuse: Neglect
04 Dec 2023Abuse: Neglect
Found violations for failing to plan care around a resident's history of falls, resulting in neglect and abuse and a $1500 fine assessment.
Abuse—Failed to properly plan care
30 Nov 2023Abuse: Neglect
30 Nov 2023Abuse: Neglect
Found a failure to provide a safe environment for a resident, constituting neglect and abuse. A $1,500 fine was assessed.
Abuse—Failed to provide safe environment
22 Nov 2023Abuse: Neglect
22 Nov 2023Abuse: Neglect
Found abuse and neglect due to inadequate safety measures that placed residents at risk.
Abuse—Failed to provide safe environment
22 Nov 2023Abuse: Neglect
22 Nov 2023Abuse: Neglect
Investigated the allegation of failing to provide a safe environment and found a failure that placed a resident at risk due to inappropriate sexual behavior by another resident.
Abuse—Failed to provide safe environment
14 Nov 2023Abuse: Neglect
14 Nov 2023Abuse: Neglect
Found a resident safety failure due to neglect and abuse, with a $500 fine assessed.
Abuse—Failed to provide safe environment
11 Nov 2023Inspection
11 Nov 2023Inspection
Found a failure to provide a safe medication administration system, resulting in the wrong medication being given to a resident.
Licensing—Failed to provide a safe medication administration system
10 Oct 2023Abuse: Neglect
10 Oct 2023Abuse: Neglect
Investigated found the facility failed to provide a safe environment, resulting in multiple falls and injuries to a resident; a $500 fine was assessed.
Abuse—Failed to provide safe environment
06 Oct 2023Abuse: Neglect
06 Oct 2023Abuse: Neglect
Investigated and found that a known wanderer was not provided a safe environment, amounting to neglect and abuse.
Abuse—Failed to provide safe environment
05 Sept 2023Abuse: Neglect
05 Sept 2023Abuse: Neglect
Found failure to provide a safe environment that resulted in abuse/neglect, with a $500 fine assessed.
Abuse—Failed to provide safe environment
05 Sept 2023Abuse: Neglect
05 Sept 2023Abuse: Neglect
Investigated a report of abuse/neglect; found failure to follow the care plan and no intervention by staff during an aggressive incident.
Abuse—Failed to follow care plan
05 Aug 2023Abuse: Neglect
05 Aug 2023Abuse: Neglect
Investigated the complaint and concluded neglect of care and abuse occurred due to leaving an individual unattended in a restroom, violating the care plan and resident rights.
Abuse—Failed to follow care plan
31 Jul 2023Inspection
31 Jul 2023Inspection
Found neglect of care and abuse due to a caregiver leaving the resident in a wheelchair overnight and failing to provide necessary care.
Licensing—Failed to provide service
16 Jul 2023Abuse: Neglect
16 Jul 2023Abuse: Neglect
Investigated and found a violation of safe medication administration practices that led to a hospital visit; a $1,000 fine was assessed.
Abuse—Failed to provide a safe medication administration system
16 Jul 2023Abuse: Neglect
16 Jul 2023Abuse: Neglect
Investigated an allegation of an unsafe environment and found that a staff member slapped a resident, constituting abuse and neglect.
Abuse—Failed to provide safe environment
29 Jun 2023Abuse: Neglect
29 Jun 2023Abuse: Neglect
Investigated and found medication administration failures, including depression and dementia meds not given for weeks and delays in refilling and communication about medications.
Abuse—Failed to provide a safe medication administration system
19 Jun 2023Abuse: Neglect
19 Jun 2023Abuse: Neglect
Investigated a complaint and found a failure to provide a safe environment that led to multiple falls and injuries to a resident.
Abuse—Failed to provide safe environment
21 May 2023Abuse: Neglect
21 May 2023Abuse: Neglect
Determined that a safe environment was not provided, resulting in harm to a resident and constituting abuse and neglect; a $500 fine was assessed.
Abuse—Failed to provide safe environment
19 May 2023Inspection
19 May 2023Inspection
Investigated a staffing documentation failure and found ongoing noncompliance with weekly vaccination reporting requirements.
Licensing—Failed to submit timely or adequate staffing documentation
12 May 2023Inspection
12 May 2023Inspection
Found that the medication administration system was not safe and that wrong insulin was given; a $500 fine was assessed.
Licensing—Failed to provide a safe medication administration system
12 May 2023Abuse: Neglect
12 May 2023Abuse: Neglect
Found unsafe medication administration practices in insulin management and holding insulin without proper orders. This created risk of serious harm and hospitalizations.
Abuse—Failed to provide a safe medication administration system
01 May 2023Abuse: Neglect
01 May 2023Abuse: Neglect
Investigated a resident-to-resident assault and found a failure to provide a safe environment resulting in an injury.
Abuse—Failed to provide safe environment
03 Apr 2023Inspection
03 Apr 2023Inspection
Found that failures to provide a safe environment occurred, resulting in neglect and abuse.
Licensing—Failed to provide safe environment
03 Apr 2023Abuse: Neglect
03 Apr 2023Abuse: Neglect
Investigated and found failures to follow the care plan for PRN medication, resulting in abuse/neglect findings. A $500 fine was assessed.
Abuse—Failed to follow care plan
31 Mar 2023Inspection
31 Mar 2023Inspection
Investigated a care plan violation found that a caregiver did not perform required safety checks, leaving a high-fall-risk resident unsupervised and found in urine; the provider failed to ensure the care plan was followed.
Licensing—Failed to follow care plan
30 Mar 2023Inspection
30 Mar 2023Inspection
Investigated a caregiver's failure to provide toileting every two hours and safety checks, finding neglect and abuse and that the care plan wasn't followed.
Licensing—Failed to follow care plan
30 Mar 2023Abuse: Neglect
30 Mar 2023Abuse: Neglect
Investigated allegations of neglect and abuse related to toileting and safety checks. Found staff failed to provide required care and to perform safety checks, resulting in residents being left without toileting and a $500 fine assessed.
Abuse—Failed to provide service
25 Mar 2023Abuse: Neglect
25 Mar 2023Abuse: Neglect
Investigated a complaint and found a failure to provide a homelike environment, constituting abuse and neglect.
Abuse—Failed to provide a homelike environment
25 Mar 2023Inspection
25 Mar 2023Inspection
Investigated the allegation of neglect and abuse related to a two-person transfer and found violations of the care plan and oversight that caused injury.
Licensing—Failed to follow care plan
25 Mar 2023Abuse: Neglect
25 Mar 2023Abuse: Neglect
Found a failure to provide a homelike environment, resulting in three resident-to-resident altercations and risk of harm, constituting abuse and neglect. A $500 fine was assessed.
Abuse—Failed to provide a homelike environment
19 Mar 2023Abuse: Neglect
19 Mar 2023Abuse: Neglect
Investigated and found neglect due to failure to plan care and implement fall-prevention interventions, leading to multiple falls and injury risk. A $1500 fine was assessed.
Abuse—Failed to properly plan care
14 Mar 2023Abuse: Neglect
14 Mar 2023Abuse: Neglect
Found a violation for failing to provide a safe environment and assessed a $500 fine.
Abuse—Failed to provide safe environment
28 Feb 2023Inspection
28 Feb 2023Inspection
Investigated an allegation that care was not followed during showers, which resulted in an injury. Found that the care plan was not followed and the resident was left unattended, indicating neglect and abuse under state rules.
Licensing—Failed to follow care plan
26 Feb 2023Abuse: Neglect
26 Feb 2023Abuse: Neglect
Found that a resident did not receive a safe environment, resulting in injuries from a fall.
Abuse—Failed to provide safe environment
11 Feb 2023Inspection
11 Feb 2023Inspection
Investigated the allegation that a safe medication administration system was not provided and determined no licensing violation occurred.
Licensing—Failed to provide a safe medication administration system
17 Jan 2023Licensure
17 Jan 2023Licensure
Determined substantial compliance with applicable rules for resident services meals and food sanitation. No deficiencies cited.
Deficiency—Comment
29 Oct 2022Abuse: Neglect
29 Oct 2022Abuse: Neglect
Investigated allegations found a resident wandered into another resident's room, was touched and choked, and the setting failed to provide a homelike environment, reflecting abuse and neglect with a fine assessed.
Abuse—Failed to provide a homelike environment
11 Sept 2022Abuse: Neglect
11 Sept 2022Abuse: Neglect
Investigated findings showed failure to plan care and implement fall-prevention interventions, leading to multiple resident falls and neglect/abuse.
Abuse—Failed to properly plan care
16 Aug 2022Abuse: Neglect
16 Aug 2022Abuse: Neglect
Found a failure to provide a safe environment that constitutes neglect and abuse.
Abuse—Failed to provide safe environment
02 Aug 2022Complaint
02 Aug 2022Complaint
Investigated and found deficiencies in equipment maintenance that affected heating/cooling, causing uncomfortable temperatures in common areas and other areas during hot days.
Deficiency—Licensing Complaint Investigation
Deficiency—Doors, Walls, Elevators, Odors
01 Aug 2022Abuse: Neglect
01 Aug 2022Abuse: Neglect
Found neglect and abuse due to inadequate care and safety failures, and assessed a $250 fine.
Abuse—Failed to provide service
01 Aug 2022Inspection
01 Aug 2022Inspection
Investigated the allegation of failing to provide or maintain resident care equipment and substantiated a violation of Oregon Administrative Rules.
Licensing—Failed to provide or maintain resident care equipment
25 Mar 2022Abuse: Neglect
25 Mar 2022Abuse: Neglect
Investigated a resident-to-resident incident and found failure to follow care plan interventions for escalating behaviors, resulting in abuse and neglect.
Abuse—Failed to provide safe environment
09 Mar 2022Abuse: Neglect
09 Mar 2022Abuse: Neglect
Found that a staff member verbally abused and roughly handled a resident during a transfer, constituting neglect and abuse; a fine was assessed.
Abuse—Failed to protect resident from verbal abuse
17 Feb 2022Abuse: Neglect
17 Feb 2022Abuse: Neglect
Found neglect and abuse due to failure to implement interventions and monitor residents, resulting in multiple altercations and risk of serious harm; a $500 fine was assessed.
Abuse—Failed to address resident's behavior
04 Feb 2022Abuse: Neglect
04 Feb 2022Abuse: Neglect
Investigated found neglect and abuse for failing to provide basic care and safety, resulting in potential harm after the resident was pushed down by another person.
Abuse—Failed to provide safe environment
27 Dec 2021Abuse: Neglect
27 Dec 2021Abuse: Neglect
Investigated found neglect and abuse resulting from failing to provide a safe environment and to plan interventions for aggressive behavior.
Abuse—Failed to provide safe environment
27 Dec 2021Abuse: Neglect
27 Dec 2021Abuse: Neglect
Investigated a failure to provide a safe medication administration system that resulted in neglect and abuse; a $375 fine was assessed.
Abuse—Failed to provide a safe medication administration system
25 Dec 2021Abuse: Neglect
25 Dec 2021Abuse: Neglect
Found neglect and abuse due to failure to provide basic care, resulting in a $375 fine.
Abuse—Failed to provide safe environment
25 Dec 2021Abuse: Neglect
25 Dec 2021Abuse: Neglect
Found neglect and abuse due to failing to provide basic care to keep a resident safe from aggressive interactions.
Abuse—Failed to provide safe environment
25 Nov 2021Abuse: Neglect
25 Nov 2021Abuse: Neglect
Investigated a complaint and found the provider failed to provide a safe environment, resulting in resident injury and constituting neglect and abuse.
Abuse—Failed to provide safe environment
25 Nov 2021Abuse: Neglect
25 Nov 2021Abuse: Neglect
Found that a safe environment was not provided, resulting in injuries from a resident-to-resident altercation and constituting abuse and neglect; a fine was assessed.
Abuse—Failed to provide safe environment
04 Nov 2021Abuse: Neglect
04 Nov 2021Abuse: Neglect
Investigated and found a failure to provide a safe environment for a resident, constituting abuse and neglect. A $375 fine was assessed.
Abuse—Failed to provide safe environment
28 Oct 2021Abuse: Neglect
28 Oct 2021Abuse: Neglect
Found that a resident was injured in a resident-to-resident altercation and that a safe environment was not provided, constituting neglect and abuse; a fine was assessed.
Abuse—Failed to provide safe environment
13 Oct 2021Abuse: Neglect
13 Oct 2021Abuse: Neglect
Found that a resident eloped due to a door not latched/locked, showing a failure to provide a safe environment.
Abuse—Failed to provide safe environment
02 Oct 2021Abuse: Neglect
02 Oct 2021Abuse: Neglect
Found a failure to provide a safe environment, resulting in repeated resident-to-resident altercations and risk of serious harm; a $375 fine was assessed.
Abuse—Failed to provide safe environment
27 Sept 2021Abuse: Neglect
27 Sept 2021Abuse: Neglect
Determined a failure to provide a safe environment, constituting neglect and abuse after an unlocked back door allowed a resident to leave unsupervised; a fine was assessed.
Abuse—Failed to provide safe environment
27 Sept 2021Abuse: Neglect
27 Sept 2021Abuse: Neglect
Found repeated resident-to-resident altercations that risked serious harm, constituting neglect and abuse, with a fine assessed.
Abuse—Failed to provide safe environment
09 Aug 2021Validation
09 Aug 2021Validation
Identified multiple deficiencies in abuse investigation, change of condition monitoring, health services, fire safety, furnishings, and staff training, with a follow-up indicating substantial compliance.
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
08 Aug 2021Inspection
08 Aug 2021Inspection
Investigated and found a violation of resident rights due to failure to provide a safe environment, indicating neglect and abuse.
Licensing—Failed to provide safe environment
24 Jul 2021Abuse: Neglect
24 Jul 2021Abuse: Neglect
Investigated a complaint and found the care plan for a resident at high elopement risk was not followed, allowing the resident to leave the premises.
Abuse—Failed to follow care plan
15 Jul 2021Abuse: Neglect
15 Jul 2021Abuse: Neglect
Investigated and concluded that a resident-to-resident altercation occurred and a safe environment was not provided, constituting abuse and neglect, with a fine assessed.
Abuse—Failed to provide safe environment
12 Jul 2021Abuse: Neglect
12 Jul 2021Abuse: Neglect
Found neglect due to failing to provide basic care and safety, resulting in a resident's fall and nose injury.
Abuse—Failed to provide safe environment
27 May 2021Inspection
27 May 2021Inspection
Found that staff failed to administer a resident's medication as ordered, and the medication administration system was unsafe, constituting abuse.
Licensing—Failed to provide a safe medication administration system
21 May 2021Abuse: Neglect
21 May 2021Abuse: Neglect
Found unsafe medication administration practices that led to a patient receiving the wrong dosage, with a $375 fine assessed.
Abuse—Failed to provide a safe medication administration system
19 May 2021Abuse: Neglect
19 May 2021Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in insulin not being administered due to stock shortage and a failure to reorder, risking serious harm.
Abuse—Failed to provide a safe medication administration system
19 May 2021Abuse: Neglect
19 May 2021Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in a resident not receiving prescribed medication due to a stockout. A $375 fine was assessed.
Abuse—Failed to provide a safe medication administration system
10 Apr 2021Abuse: Neglect
10 Apr 2021Abuse: Neglect
Investigated a complaint about falls risk care planning and found failures to address the risk, resulting in a hip fracture after a fall.
Abuse—Failed to properly plan care
01 Apr 2021Inspection
01 Apr 2021Inspection
Determined violations related to failure to administer ordered eye medication and an unsafe medication administration system.
Licensing—Failed to administer ordered medication
24 Mar 2021Abuse: Neglect
24 Mar 2021Abuse: Neglect
Investigated a complaint alleging neglect and abuse; found that a qualified caregiver was not assured during transfers, contributing to a resident injury from a fall, with a fine assessed.
Abuse—Failed to assure a qualified caregiver was present
11 Mar 2021Abuse: Neglect
11 Mar 2021Abuse: Neglect
Found that a resident’s medication was never entered into the MAR, exposing them to potential harm, with two staff signing off on the order without MAR entry, and a safe medication administration system lacking a sanction was assessed.
Abuse—Failed to provide a safe medication administration system
08 Mar 2021Abuse: Neglect
08 Mar 2021Abuse: Neglect
Identified neglect and abuse for failing to plan care around residents’ known behaviors, causing injuries; a $500 fine was assessed.
Abuse—Failed to properly plan care
26 Feb 2021Abuse: Neglect
26 Feb 2021Abuse: Neglect
Investigated a fall-related incident and found failures to provide an appropriate assessment after the injury, delaying emergency care and causing discomfort. The issues were classified as a substantiated violation and resulted in a fine.
Abuse—Failed to provide safe environment
23 Feb 2021Inspection
23 Feb 2021Inspection
Investigated an allegation of failing to follow a resident's care plan that led to a fall and injury; found evidence of neglect and abuse, and a fine was assessed.
Licensing—Failed to follow care plan
17 Feb 2021Inspection
17 Feb 2021Inspection
Found that a staff member verbally abused a resident and failed to protect the resident from verbal abuse; the neglect finding was inconclusive, but a violation was identified.
Licensing—Failed to protect resident from verbal abuse
16 Jan 2021Abuse: Neglect
16 Jan 2021Abuse: Neglect
Concluded that there was a failure to provide a safe medication administration system, resulting in a resident receiving the morning dose for about a week and being hospitalized for an overdose.
Abuse—Failed to provide a safe medication administration system
12 Jan 2021Abuse: Neglect
12 Jan 2021Abuse: Neglect
Found violations involving unsafe medication handling and destruction of narcotics without verification or witness. Violations concerned safe medication administration and resident rights.
Abuse—Failed to provide a safe medication administration system
12 Jan 2021Abuse: Neglect
12 Jan 2021Abuse: Neglect
Investigated and found violations related to unsafe medication handling, resulting in neglect and financial abuse, with a fine assessed.
Abuse—Failed to provide a safe medication administration system
12 Jan 2021Abuse: Neglect
12 Jan 2021Abuse: Neglect
Investigated a complaint found that a safe medication administration system was not provided, risking harm when a narcotic was missed; the finding was substantiated and a fine was assessed.
Abuse—Failed to provide a safe medication administration system
12 Jan 2021Abuse: Neglect
12 Jan 2021Abuse: Neglect
Investigated found a staff member removed narcotics from the med room, destroyed medications without a witness, leading to missed doses and violations of resident rights. A fine was assessed.
Abuse—Failed to provide a safe medication administration system
12 Jan 2021Abuse: Neglect
12 Jan 2021Abuse: Neglect
Found violations of resident rights and neglect due to unsafe medication practices, including removal and destruction of narcotics without witness and improper recordkeeping; a fine was assessed.
Abuse—Failed to provide a safe medication administration system
12 Jan 2021Abuse: Neglect
12 Jan 2021Abuse: Neglect
Determined neglect and abuse occurred due to an unsafe medication administration system, including a staff member removing narcotics and destroying medications without a witness and proper documentation.
Abuse—Failed to provide a safe medication administration system
12 Jan 2021Abuse: Neglect
12 Jan 2021Abuse: Neglect
Found violations related to unsafe medication handling and lack of witness verification for destruction, and a failure to maintain a safe medication administration system.
Abuse—Failed to provide a safe medication administration system
06 Dec 2020Abuse: Neglect
06 Dec 2020Abuse: Neglect
Investigated the allegation found falls were not properly planned for, leading to an injury; a $1500 fine was assessed.
Abuse—Failed to properly plan care
17 Sept 2020Inspection
17 Sept 2020Inspection
Found failure to administer ordered medication.
Licensing—Failed to administer ordered medication
31 Jul 2020Abuse: Neglect
31 Jul 2020Abuse: Neglect
Found that the facility failed to provide a safe environment, resulting in abuse and neglect.
Abuse—Failed to provide safe environment
30 Jul 2020Abuse: Neglect
30 Jul 2020Abuse: Neglect
Concluded that staff failed to provide a safe environment, resulting in injuries during a resident altercation.
Abuse—Failed to provide safe environment
30 Jul 2020Abuse: Neglect
30 Jul 2020Abuse: Neglect
Investigated found a failure to provide a safe environment, resulting in injuries during an altercation.
Abuse—Failed to provide safe environment
24 Feb 2020Abuse: Neglect
24 Feb 2020Abuse: Neglect
Found that care planning did not address a resident's fall risk, leading to a fall and hip fracture, and staff lacked training to prevent falls.
Abuse—Failed to properly plan care
23 Dec 2019Inspection
23 Dec 2019Inspection
Found a failure to provide a safe environment that resulted in harm.
Licensing—Failed to provide safe environment
12 Nov 2019Inspection
12 Nov 2019Inspection
Found neglect of care resulting in harm to an adult. The incident involved a substantiated licensing violation.
Licensing—Failed to provide safe environment
06 Nov 2019Abuse: Neglect
06 Nov 2019Abuse: Neglect
Found neglect of care resulting in harm; a $250 fine was assessed.
Abuse—Failed to properly plan care
06 Nov 2019Inspection
06 Nov 2019Inspection
Found that suspected abuse was not reported as required, and a $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
14 Oct 2019Abuse: Verbal/Mental abuse
14 Oct 2019Abuse: Verbal/Mental abuse
Determined neglect of care resulted in significant emotional harm to the affected adult.
Abuse—Failed to provide safe environment
08 May 2019Inspection
08 May 2019Inspection
Found a deficiency for not taking reasonable precautions to protect residents' health, safety, or welfare after a resident acquired head lice.
Licensing—Failed to assure resident rights
08 May 2019Abuse: Neglect
08 May 2019Abuse: Neglect
Determined neglect due to inadequate supervision that risked serious harm by failing to protect a resident from inappropriate sexual contact.
Abuse—Failed to protect resident from inappropriate sexual contact
05 May 2019Abuse: Neglect
05 May 2019Abuse: Neglect
Investigated the complaint and found that the alleged perpetrator neglected by failing to provide adequate supervision, placing the resident at risk of serious harm. A $375.00 fine was assessed.
Abuse—Failed to protect resident from inappropriate sexual contact
12 Apr 2019Abuse: Neglect
12 Apr 2019Abuse: Neglect
Investigated a neglect allegation and found that a resident was not protected from access to a cleaning solution, which was ingested, creating a risk of serious harm. A $250 fine was assessed.
Abuse—Failed to provide safe environment
12 Apr 2019Inspection
12 Apr 2019Inspection
Found failure to report suspected abuse and assessed a $1000 fine.
Licensing—Failed to report potential or suspected abuse
07 Apr 2019Abuse: Neglect
07 Apr 2019Abuse: Neglect
Identified violations for neglect related to a medication system. The findings show failure to implement or maintain an adequate medication system, creating risk of serious harm.
Abuse—Failed to provide a safe medication administration system
22 Mar 2019Abuse: Neglect
22 Mar 2019Abuse: Neglect
Determined that neglect occurred due to inadequate supervision, which caused physical harm.
Abuse—Failed to properly plan care
22 Mar 2019Inspection
22 Mar 2019Inspection
Found failure to report suspected abuse; assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
22 Mar 2019Abuse: Neglect
22 Mar 2019Abuse: Neglect
Investigated and found a neglectful act by staff that failed to protect a resident from verbal abuse, causing significant emotional harm; a $250 fine was assessed.
Abuse—Failed to protect resident from verbal abuse
19 Jan 2019Abuse: Neglect
19 Jan 2019Abuse: Neglect
Found a neglect violation for failing to provide a safe environment and protect a resident from physical harm; a $375 fine was assessed.
Abuse—Failed to provide safe environment
19 Dec 2018Abuse: Neglect
19 Dec 2018Abuse: Neglect
Found a neglect-related violation for failure to administer medications as ordered, resulting in risk of serious harm.
Abuse—Failed to provide a safe medication administration system
16 Oct 2018Abuse: Neglect
16 Oct 2018Abuse: Neglect
Investigated the complaint and identified neglect due to inadequate supervision, resulting in a $375.00 fine.
Abuse—Failed to provide safe environment
15 Sept 2018Abuse: Neglect
15 Sept 2018Abuse: Neglect
Determined neglect occurred, with a substantiated finding of failing to prevent repeated resident-to-resident altercations that risked harm to residents.
Abuse—Failed to care plan in accordance with assessment
15 Sept 2018Abuse: Neglect
15 Sept 2018Abuse: Neglect
Found a neglect deficiency for failing to protect a resident from repeated falls, risking serious harm.
Abuse—Failed to follow care plan
30 Jul 2018Inspection
30 Jul 2018Inspection
Investigated a failure to report potential or suspected abuse and imposed a civil penalty.
Licensing—Failed to report potential or suspected abuse
19 Jul 2018Abuse: Neglect
19 Jul 2018Abuse: Neglect
Found substantiated abuse/neglect related to supervision and falls care planning, with a fine assessed.
Abuse—Failed to adequately care plan related to falls
16 Jul 2018Inspection
16 Jul 2018Inspection
Found neglect of care due to inadequate supervision, creating risk of serious harm.
Licensing—Failed to provide service
11 Jul 2018Inspection
11 Jul 2018Inspection
Investigated and found a violation for failing to provide a safe environment, risking serious harm to residents; a $375 fine was assessed.
Licensing—Failed to provide safe environment
09 Jul 2018Inspection
09 Jul 2018Inspection
Investigated the allegation of failing to report potential or suspected abuse. Substantiated the finding and assessed a $1,000 civil penalty.
Licensing—Failed to report potential or suspected abuse
09 Jul 2018Inspection
09 Jul 2018Inspection
Investigated a complaint and assessed a civil penalty for failing to report potential or suspected abuse.
Licensing—Failed to report potential or suspected abuse
24 Jun 2018Abuse: Neglect
24 Jun 2018Abuse: Neglect
Found neglect due to failure to provide basic services necessary to maintain health and safety, resulting in physical harm; a $375 fine was assessed.
Abuse—Failed to provide safe environment
05 Jun 2018Inspection
05 Jun 2018Inspection
Investigated an allegation of failing to provide a safe environment and found a deficiency in protecting residents from inappropriate interaction; a fine was assessed.
Licensing—Failed to provide safe environment
31 May 2018Inspection
31 May 2018Inspection
Investigated and found a substantiated deficiency related to protecting residents from inappropriate interactions.
Licensing—Failed to properly plan care
02 May 2018Inspection
02 May 2018Inspection
Identified a deficiency in care planning where the service plan did not reflect residents' needs identified in the evaluation and did not address resident behaviors.
Licensing—Failed to care plan in accordance with assessment
23 Apr 2018Inspection
23 Apr 2018Inspection
Found a violation for failing to follow the care plan and to protect residents from inappropriate interaction, resulting in a $375 fine.
Licensing—Failed to follow care plan
22 Apr 2018Abuse: Neglect
22 Apr 2018Abuse: Neglect
Investigated a complaint and found a violation for failing to protect residents from inappropriate physical contact; a fine was assessed.
Abuse—Failed to address resident's behavior
17 Apr 2018Abuse: Neglect
17 Apr 2018Abuse: Neglect
Found that ordered medication was not administered and the medication system was inadequate.
Abuse—Failed to administer ordered medication
27 Mar 2018Abuse: Neglect
27 Mar 2018Abuse: Neglect
Found deficiencies in the medication system and assessed a $1000 fine.
Abuse—Failed to administer ordered medication
27 Mar 2018Inspection
27 Mar 2018Inspection
Found a violation for failure to self-report suspected abuse. A civil penalty of $1,000 was assessed.
Licensing—Failed to report potential or suspected abuse
22 Mar 2018Abuse: Neglect
22 Mar 2018Abuse: Neglect
Determined a safety violation occurred by failing to protect reported victims from inappropriate interaction.
Abuse—Failed to provide safe environment
04 Mar 2018Inspection
04 Mar 2018Inspection
Investigated an allegation of failure to properly plan care; found improper supervision and assessed a $375 fine.
Licensing—Failed to properly plan care
01 Mar 2018Abuse: Neglect
01 Mar 2018Abuse: Neglect
Found neglect due to failing to protect a resident from physical harm; a fine was assessed.
Abuse—Failed to provide safe environment
28 Feb 2018Inspection
28 Feb 2018Inspection
Investigated and found failure to report potential or suspected abuse, with a $750 fine assessed.
Licensing—Failed to report potential or suspected abuse
27 Feb 2018Condition
27 Feb 2018Condition
Found substantial noncompliance with care requirements and identified multiple deficiencies.
Regulatory Action—Failed to provide service
16 Feb 2018Abuse: Neglect
16 Feb 2018Abuse: Neglect
Investigated an abuse/neglect allegation and concluded a failure to provide a safe environment and to protect residents from inappropriate interaction.
Abuse—Failed to provide safe environment
14 Feb 2018Abuse: Neglect
14 Feb 2018Abuse: Neglect
Investigated the allegation of failing to provide a safe environment and identified non-compliance with safety requirements.
Abuse—Failed to provide safe environment
13 Feb 2018Abuse: Neglect
13 Feb 2018Abuse: Neglect
Investigated the allegation of neglect and found a failure to provide a safe environment and proper supervision, with a $500 fine assessed.
Abuse—Failed to provide safe environment
12 Feb 2018Inspection
12 Feb 2018Inspection
Cited for failing to report potential or suspected abuse and assessed a civil penalty.
Licensing—Failed to report potential or suspected abuse
12 Feb 2018Abuse: Neglect
12 Feb 2018Abuse: Neglect
Concluded that the allegation of failing to follow the care plan resulted in inadequate care, with a deficiency found and a fine assessed.
Abuse—Failed to follow care plan
02 Feb 2018Abuse: Neglect
02 Feb 2018Abuse: Neglect
Determined that supervision was inadequate and care planning related to falls was insufficient; a $1500 fine was assessed.
Abuse—Failed to adequately care plan related to falls
25 Jan 2018Abuse: Neglect
25 Jan 2018Abuse: Neglect
Investigated a neglect allegation and found that proper supervision was not provided, creating risk to safety.
Abuse—Failed to provide safe environment
25 Jan 2018Abuse: Neglect
25 Jan 2018Abuse: Neglect
Investigated a complaint and found violations related to failure to plan and provide appropriate care; a fine was assessed.
Abuse—Failed to properly plan care
25 Jan 2018Abuse: Neglect
25 Jan 2018Abuse: Neglect
Investigated the medication administration allegation and found an inadequate medication system.
Abuse—Failed to administer medication as ordered
20 Dec 2017Inspection
20 Dec 2017Inspection
Investigated the allegation that medication records were not kept current; found a violation related to medication record keeping.
Licensing—Failed to keep medication record current or accurate
20 Dec 2017Inspection
20 Dec 2017Inspection
Investigated the allegation of inadequate screening or assessment and identified a deficiency.
Licensing—Failed to perform adequate screening or assessment
20 Dec 2017Inspection
20 Dec 2017Inspection
Investigated the allegation of improper care planning and determined the plan fell short.
Licensing—Failed to properly plan care
20 Dec 2017Inspection
20 Dec 2017Inspection
Investigated the allegation and found a failure to keep resident records current or accurate.
Licensing—Failed to keep resident record current or accurate
20 Dec 2017Inspection
20 Dec 2017Inspection
Investigated the allegation and identified a deficiency in the medication administration system.
Licensing—Failed to provide a safe medication administration system
20 Dec 2017Inspection
20 Dec 2017Inspection
Identified a licensing violation for failing to report potential or suspected abuse.
Licensing—Failed to report potential or suspected abuse
20 Dec 2017Inspection
20 Dec 2017Inspection
Concluded that the allegation of failing to administer medication as ordered is substantiated.
Licensing—Failed to administer medication as ordered
20 Dec 2017Inspection
20 Dec 2017Inspection
Determined that there was a failure to comply with the nursing delegation requirement.
Licensing—Failed to comply with nursing delegation requirement
26 Sept 2017Inspection
26 Sept 2017Inspection
Investigated a licensing matter and found that laundry services were not provided as required.
Licensing—Failed to provide appropriate housekeeping services
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Village at Valley View. The information above has not been verified or approved by the owner or operator. For exact information, please contact Village at Valley View directly. There is no cost for this service. We are compensated by the community you select.
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