Inconsistent staffing levels, especially evenings and weekends
Variable staff training and experience
Thin on-site nursing/clinical coverage
Inconsistent activity delivery and part-time activity staffing
Variable dining quality and meal consistency
Sanitation and incontinence-care inconsistencies
Resident property management and loss concerns
Layout constraints and limited communal/outdoor space
High management turnover and ownership cost pressures
History of regulatory citations and fines
Gaps in communication about clinical incidents and exposures
Summary of reviews
Reviews present a mixed but detailed picture of care at Rosewood Memory Care. Many families and visitors describe warm, compassionate caregiving, a knowledgeable team, and a small, home-like environment that supports social engagement. The community’s activity offerings (arts and crafts, music, story time, spa days and social events) and visible efforts to include residents in routines are frequently highlighted. Several accounts note strong family partnerships, organized move-ins, and responsive end-of-life and clinical care when needed.
Care quality and staffing are recurring themes with divergent experiences. Positive accounts emphasize attentive, kind staff and regular bathing and wound care, while other comments point to inconsistent staffing levels, especially on evenings and weekends, and variability in staff training and experience. A limited on-site nursing presence and thin clinical coverage are cited by some families as an operational limitation. These staffing patterns appear to correlate with uneven performance on activities of daily living and response times in some instances.
Dining and activities receive mixed ratings. Numerous reviewers praise the food selection, social meal service and the variety of programmed events; others describe inconsistent meal quality and times when activities do not meet expectations. The activity program is active and creative when fully staffed, but its consistency can be affected by part-time coverage and weekend shortages. Families seeking a highly structured, continuously staffed activity schedule should clarify staffing arrangements and weekly programming.
Facility and environment strengths include clean, bright interiors, a welcoming outdoor courtyard and a layout that some find supportive for memory-care needs. Conversely, other reviewers describe the building as compact with narrow hallways and limited communal space; shared rooms and bathrooms were noted in some units. There are also isolated sanitation and incontinence-care concerns and occasional odor issues cited, as well as instances of missing personal items that suggest room for improvement in property-management practices.
Management and organizational patterns are uneven. Positive experiences reference passionate, responsive managers and staff teamwork; negative feedback cites frequent management changes and indications of cost-driven operational decisions that can affect staffing and programming. A number of reviewers referenced regulatory actions and fines, indicating past compliance challenges that prospective families should review with the community. Communication is generally praised in many cases, but there are notable gaps reported around clinical incidents and exposure notifications.
Overall, Rosewood appears to offer a caring, small-scale memory-care setting that suits residents who benefit from an intimate, social atmosphere and involved family partnerships. Prospective residents and families should weigh the facility’s strengths in staff compassion, activities, and location against documented operational weaknesses: verify current nurse staffing levels, ask about activity staffing on weekends, review recent regulatory history, and discuss property-management and sanitation protocols during a tour. These focused questions will help determine whether the community’s current staffing and management practices match a particular resident’s clinical and social needs.
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Location
Rosewood Memory Care is located at 2550 SE Century Blvd, Hillsboro, OR, 97123.
About Rosewood Memory Care
Rosewood Memory Care is a small, boutique memory care community located in Hillsboro, Oregon, in the 97123-8319 area. The building is single-story with a spacious, open floor design that supports residents with cognitive challenges, and it has both private and semi-private rooms available. Some private rooms come with jack-and-jill baths attached, so two rooms can share a single bathroom, which is handy for residents who need a bit of help but still want their own space. The common spaces have been recently refinished, and the place stays clean with high housekeeping standards. There are adjacent courtyards that give residents a bit of fresh air without wandering far, and the outside areas are just as orderly as the inside, so folks can relax or walk around safely.
Rosewood Memory Care provides 48 beds, all dedicated for residents with memory loss conditions like Alzheimer's disease and other dementias, in a community that's focused on safety and minimizing confusion. Staffing levels here are above average, which means there's usually someone around to help quickly with daily tasks or medical needs. They have personalized care plans for every resident, helping with things such as medication management, bathing, dressing, or any personal care requirements, including incontinence and diabetic care. Nursing staff can help residents move around, whether it's getting in and out of bed or taking a shower, and there's non-ambulatory care for those who need extra support.
Residents have access to restaurant-style dining, with meals designed for comfort and nutrition, and the staff helps make sure everyone's needs and preferences are considered. The kitchen and dining facilities are set up to feel welcoming, and meals are shared in bright, cheery surroundings. There's also on-site podiatry visits every month, and the front desk can help answer questions, provide information, or help with small errands, like prescription pickups or grocery shopping. Weekly housekeeping and laundry services keep the environment fresh.
Activity programs and group outings encourage social involvement, with everyday opportunities for socialization, movement, and entertainment-even simple fitness classes or activities to keep their minds and bodies active. Some of the amenities include pet visits, Wi-Fi, and handicap accessible features. The community is designed to make it easy for residents to move about without getting lost or confused, and staff helps out if someone does need guidance. They have both longer-term Memory Care and short-term Respite Stay options, so families can find what works best for their loved ones. Residents can review floor plans and choose what suits them best before moving in. The community belongs to Ohana Ventures.
Rosewood Memory Care specializes in helping seniors who need memory care and want to stay as independent as possible, with support and routines that bring comfort. The interior stays homelike and familiar, so it doesn't feel too clinical or overwhelming. Whether folks need short-term stays or ongoing assistance, Rosewood's staff works to create a steady, safe, and honest environment where residents can participate in daily life, enjoy indoor and outdoor spaces, and get the help they need with respect and care.
People often ask...
Rosewood Memory Care offers competitive pricing, with rates starting at a cost of $5,299 per month.
Rosewood Memory Care offers assisted living and memory care.
There are 20 photos of Rosewood Memory Care on Mirador.
The full address for this community is 2550 SE Century Blvd, Hillsboro, OR 97123.
No, Rosewood Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found a violation for failing to provide records upon request by the due date.
Licensing—Failed to submit timely or adequate staffing documentation
17 May 2026Inspection
17 May 2026Inspection
Found failure to provide records to the Department upon request related to staffing documentation. The required documents were not submitted by the due date.
Licensing—Failed to submit timely or adequate staffing documentation
03 May 2026Inspection
03 May 2026Inspection
Found inconsistencies between ABST-indicated staffing levels and actual staffing. Staffing did not meet scheduled and unscheduled resident needs.
Licensing—Failed to staff as indicated by ABST
29 Apr 2026Inspection
29 Apr 2026Inspection
Identified staffing deficiencies based on the Acuity-Based Staffing Tool, with inconsistencies between the ABST data and scheduling that left resident needs unmet.
Licensing—Failed to staff as indicated by ABST
12 Mar 2026Abuse: Neglect
12 Mar 2026Abuse: Neglect
Found abuse by neglect due to failure to plan and intervene for a resident's fall risk, resulting in injuries from an unwitnessed fall.
Abuse—Failed to properly plan care
12 Mar 2026Inspection
12 Mar 2026Inspection
Investigated and identified inconsistencies between the resident roster, care plans, and ABST data, with staffing levels not meeting ABST indicators.
Licensing—Failed to use an ABST
23 Dec 2025Abuse: Neglect
23 Dec 2025Abuse: Neglect
Determined that a safe environment was not provided, resulting in a resident eloping from a secured building due to insufficient supervision.
Abuse—Failed to provide safe environment
23 Dec 2025Inspection
23 Dec 2025Inspection
Investigated and found that elopement risk and event supervision were not addressed in the resident’s service plan, leading to an unsecure exit during a high-activity event.
Licensing—Failed to provide safe environment
20 Aug 2025Inspection
20 Aug 2025Inspection
Investigated the allegation of failing to submit timely staffing documentation and found that the required records were not provided by the deadline after a department request.
Licensing—Failed to submit timely or adequate staffing documentation
02 Jul 2025Licensure
02 Jul 2025Licensure
Identified multiple deficiencies across resident rights, service planning, infection control, medication and order adherence, restraints, staffing, and facility environment.
Deficiency—Resident Rights and Protection - General
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Individual Rights Settings: Privacy, Dignity
Deficiency—Individual Rights Settings Right to Freedom
Deficiency—Administration Compliance
Deficiency—Compliance with Rules Health Care
30 May 2025Inspection
30 May 2025Inspection
Determined that the provider failed to submit staffing records to the department by the deadline for an ABST-related event.
Licensing—Failed to submit timely or adequate staffing documentation
28 May 2025Inspection
28 May 2025Inspection
Investigated and identified a quarterly update failure for the Acuity-Based Staffing Tool, with 10 of 42 residents not updated as of 2025-05-28, causing inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
16 May 2025Inspection
16 May 2025Inspection
Investigated and identified a deficiency for failing to update ABST evaluations quarterly for residents.
Licensing—Failed to use an ABST
23 Mar 2025Inspection
23 Mar 2025Inspection
Identified deficiencies in ABST accuracy and staffing levels, with inconsistencies between the resident roster, care plans, and ABST data. Found staffing did not meet the levels indicated by the ABST.
Licensing—Failed to use an ABST
14 Mar 2025Inspection
14 Mar 2025Inspection
Found failure to provide required staffing records by the due date.
Licensing—Failed to submit timely or adequate staffing documentation
13 Feb 2025Inspection
13 Feb 2025Inspection
Investigated a records request and identified the failure to provide required documents as a violation of Oregon Administrative Rules.
Licensing—Failed to cooperate with an investigation
05 Jan 2025Inspection
05 Jan 2025Inspection
Determined that records were not provided to the Department upon request. This related to a documented event date of 1/5/2025.
Licensing—Failed to cooperate with an investigation
02 Jul 2024Licensure
02 Jul 2024Licensure
Determined substantial compliance with applicable meal service and sanitation requirements. Found no deficiencies.
Deficiency—Comment
26 Jun 2024Abuse: Neglect
26 Jun 2024Abuse: Neglect
Investigated an allegation of neglect found that staff were not trained on the updated care plan requiring a two-person transfer, leading to a resident fall and head injury. A $375 fine was assessed.
Abuse—Failed to properly plan care
01 Mar 2024Inspection
01 Mar 2024Inspection
Investigated and found a safety violation after a resident eloped when window latches and screen were removed, leaving without assistance and at risk of harm.
Licensing—Failed to provide safe environment
23 Aug 2021Abuse: Neglect
23 Aug 2021Abuse: Neglect
Found abuse and neglect due to failure to follow a care plan, which led to an injury; a fine was assessed.
Abuse—Failed to follow care plan
24 Jan 2020Inspection
24 Jan 2020Inspection
Found interiors with unpleasant odors, indicating a deficiency in maintaining a homelike environment.
Licensing—Failed to provide a homelike environment
12 Jan 2020Abuse: Neglect
12 Jan 2020Abuse: Neglect
Found a failure to provide a safe environment that led to resident-on-resident conflict and injuries. A fine was assessed.
Abuse—Failed to provide safe environment
12 Mar 2019Abuse: Neglect
12 Mar 2019Abuse: Neglect
Investigated a complaint and found neglect due to failure to provide prompt medical treatment. A $500 fine was assessed.
Abuse—Failed to assure timely medical treatment
12 Mar 2019Inspection
12 Mar 2019Inspection
Investigated an allegation of failing to report suspected abuse and found a deficiency; a $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
12 Dec 2018Inspection
12 Dec 2018Inspection
Investigated the allegation and found that change of condition protocols were not followed, with the RN not notified to perform an assessment and the family not notified of the change.
Licensing—Failed to notify family
19 Nov 2018Condition
19 Nov 2018Condition
Investigated an allegation of failing to provide a safe environment and found a safety deficiency.
Regulatory Action—Failed to provide safe environment
18 Oct 2018Abuse: Neglect
18 Oct 2018Abuse: Neglect
Determined possible neglect of care and failure to provide a safe environment.
Abuse—Failed to provide safe environment
25 Jun 2018Inspection
25 Jun 2018Inspection
Found a failure to provide a safe environment. A $500 fine was assessed.
Licensing—Failed to provide safe environment
21 May 2018Inspection
21 May 2018Inspection
Investigated a licensing violation and found a failure to provide a safe medication administration system, resulting in a medication error.
Licensing—Failed to provide a safe medication administration system
05 Feb 2018Abuse: Neglect
05 Feb 2018Abuse: Neglect
Investigated a neglect allegation and identified a failure to provide a safe environment for residents RV1 and RV3.
Abuse—Failed to provide safe environment
05 Feb 2018Abuse: Neglect
05 Feb 2018Abuse: Neglect
Found a failure to provide a safe environment, constituting a safety deficiency.
Abuse—Failed to provide safe environment
05 Feb 2018Abuse: Neglect
05 Feb 2018Abuse: Neglect
Found a failure to provide a safe environment for RV1 and RV2.
Abuse—Failed to provide safe environment
05 Feb 2018Abuse: Neglect
05 Feb 2018Abuse: Neglect
Found a failure to provide a safe environment for RV1 and RV5.
Abuse—Failed to provide safe environment
08 May 2017Inspection
08 May 2017Inspection
Found failure to provide a safe environment.
Licensing—Failed to provide safe environment
24 Feb 2017Abuse: Neglect
24 Feb 2017Abuse: Neglect
Found an inadequate medication system and a neglect allegation related to medication administration.
Abuse—Failed to provide a safe medication administration system
06 Dec 2016Abuse: Neglect
06 Dec 2016Abuse: Neglect
Investigated a neglect allegation and found that residents did not receive appropriate care.
Abuse—Failed to provide service
22 Sept 2016Abuse: Sexual abuse
22 Sept 2016Abuse: Sexual abuse
Found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
28 Jun 2016Inspection
28 Jun 2016Inspection
Found a deficiency in providing a safety program to avoid hazards to residents.
Licensing—Failed to provide safe environment
28 Jun 2016Inspection
28 Jun 2016Inspection
Identified a deficiency related to missing safety devices on stoves in common-use areas.
Licensing—Failed to maintain a safe physical environment
04 Mar 2016Inspection
04 Mar 2016Inspection
Found a deficiency related to safekeeping of residents' possessions.
Licensing—Failed to provide safe environment
30 Nov 2015Abuse: Neglect
30 Nov 2015Abuse: Neglect
Found deficiencies related to safety and failure to address resident behavior.
Abuse—Failed to address resident's behavior
25 Sept 2015Abuse: Neglect
25 Sept 2015Abuse: Neglect
Investigated a neglect allegation related to falls and found failure to assess and intervene.
Abuse—Failed to adequately care plan related to falls
11 Sept 2015Abuse: Neglect
11 Sept 2015Abuse: Neglect
Investigated an abuse/neglect allegation and found a failure to provide a safe environment.
Abuse—Failed to follow care plan
03 Aug 2015Abuse: Sexual abuse
03 Aug 2015Abuse: Sexual abuse
Investigated a sexual abuse allegation and identified a failure to provide a safe environment, resulting in a $300 fine.
Abuse—Failed to provide safe environment
20 Apr 2015Abuse: Neglect
20 Apr 2015Abuse: Neglect
Investigated the allegation of abuse/neglect and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
13 Apr 2015Inspection
13 Apr 2015Inspection
Found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
07 Apr 2015Abuse: Neglect
07 Apr 2015Abuse: Neglect
Found a failure to provide a safe environment. The neglect allegation with minor harm potential was confirmed.
Abuse—Failed to provide safe environment
05 Dec 2014Abuse: Neglect
05 Dec 2014Abuse: Neglect
Found neglect of care due to failure to follow the care plan, resulting in a resident walking unsupervised to the courtyard and sustaining an injury from a fall.
Abuse—Failed to follow care plan
17 Nov 2014Abuse: Neglect
17 Nov 2014Abuse: Neglect
Identified a failure to provide a safe environment.
Abuse—Failed to provide safe environment
06 May 2014Inspection
06 May 2014Inspection
Identified a deficiency in providing a safe environment.
Licensing—Failed to provide safe environment
04 Mar 2013Abuse: Neglect
04 Mar 2013Abuse: Neglect
Investigated and found a failure to provide appropriate care. A $300 fine was assessed.
Abuse—Failed to perform adequate screening or assessment
06 Feb 2013Abuse: Financial abuse
06 Feb 2013Abuse: Financial abuse
Concluded a financial abuse allegation was substantiated and a resident was not protected from theft.
Abuse—Failed to provide safe environment
10 Nov 2011Inspection
10 Nov 2011Inspection
Concluded that the medication management system was not adequate.
Licensing—Failed to provide a safe medication administration system
10 Nov 2011Abuse: Financial abuse
10 Nov 2011Abuse: Financial abuse
Investigated identified a deficiency in medication security that failed to prevent theft of medications.
Abuse—Failure to provide a system that prevents theft or misuse of medication
22 Oct 2011Abuse: Financial abuse
22 Oct 2011Abuse: Financial abuse
Determined that a safe environment was not provided.
Abuse—Failed to provide safe environment
11 Jan 2011Abuse: Financial abuse
11 Jan 2011Abuse: Financial abuse
Investigated an allegation of financial exploitation and found a failure to protect a resident from theft.
Abuse—Failed to protect resident from financial exploitation
21 May 2010Abuse: Neglect
21 May 2010Abuse: Neglect
Investigated and found that a safe environment was not provided. Violations were cited.
Abuse—Failed to provide safe environment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Rosewood Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Rosewood Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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