Avamere Health Services of Rogue Valley

    625 Stevens St, Medford, OR, 97504
    3.4 · 55 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Caring staff, but unsafe care

    I had a very mixed experience. Many CNAs, nurses and therapists were kind, professional and excellent with rehab - the dining room, courtyard and bright rooms were pleasant and staff could be very responsive. However, I also encountered serious problems: poor food and nutrition, medication errors/overmedication and delayed treatments, spotty communication, staffing shortages and unprofessional management, with reports of neglect and even severe health consequences. Because of those safety concerns I can't fully recommend this place - if you go, monitor meds, nutrition and communication closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.42 · 55 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.9
    • Meals

      2.8
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Avamere Health Services of Rogue Valley

    About Avamere Health Services of Rogue Valley

    Avamere Health Services of Rogue Valley sits in Medford, Oregon, where people have easy access to family and local resources, and this nursing home has been serving the community for years with a steady reputation and recent updates that make the place more comfortable and accessible for everyone who lives there. The building has outdoor spaces like a patio and courtyard, so residents can spend time outside when they wish, and inside, the rooms come air-conditioned with TVs and phones, plus there's on-campus hairdressing and a therapy gym for folks who need a little help getting back their strength or just want to stay as active as possible. The place offers 91 beds and brings together a team of registered nurses, practical nurses, and therapists-covering physical, occupational, and speech therapy-who work with each resident to set up care plans that fit individual needs, and there's always a licensed nurse on-site, day and night, with around-the-clock support for peace of mind.

    Avamere Health Services of Rogue Valley handles both short-term and long-term care, so people can come for a short stay if they're healing after surgery, stroke, or heart trouble, or if their usual caregiver needs a break, or they can settle in for long-term support with memory care for Alzheimer's and other dementia, pain management, pharmacy help, nutrition guidance, wound care, and skilled nursing. The staff offers personalized checks and works with each person's doctor to update care as things change, and there's always access to extra help, whether someone needs outpatient care, social services, or counseling. The facility keeps things lively and welcoming with clubs, recreational activities, spiritual support, library time, and a Resident Council where everyone has a say, while stories from residents and families often reflect a personable atmosphere where trust and compassion matter. Safety is a priority, too, with emergency call systems and special safety features in every room.

    Avamere runs this facility as part of its broader network, and recognition for high care standards comes through in the accreditations and awards they've earned over the years. There's space for independent living, assisted living, memory care, and other senior care options, so people can find what suits them best, and the staff provides insurance consultation services to help families and residents understand their choices. Transportation is available when folks need to get to appointments, and telemedicine connects residents with extra medical support without needing to leave the building. This place keeps things simple and steady, with the focus on comfort, kindness, and clear support for anyone who stays, whether it's for a few days or the long haul.

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