I'm very pleased with the compassionate, attentive staff and hands-on administration at Artis South Hills. My loved one feels safe and at home in a clean, bright private suite with an en-suite, enjoys excellent meals, frequent activities and outings, and benefits from true memory-care expertise. Staff know residents by name, help with language needs, and keep families informed - a warm, welcoming community I would recommend.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.69·(77)
Overall rating
5
4
3
2
1
Care
4.5
Staff
4.8
Meals
4.4
Amenities
4.7
Value
2.7
Pros
Compassionate memory-care–trained staff
Family-like, resident-centered atmosphere
Clean, bright, modern facility design
Private suites with en-suite bathrooms
Small neighborhood model for familiarity
Well-maintained, park-like grounds and courtyards
Appetizing, garden-fresh meals with generous portions
Robust daily activities and off-site outings
On-site services (hair, nails, therapy dogs)
Secure environment that allows freedom of movement
Hands-on, accessible management and open-door policy
Regular monitoring and attentive daily care
Personalized rooms and resident-decorating allowed
Demonstrated infection-control routines
Cons
Staffing instability and high turnover
Inconsistent room-cleaning and sanitation practices
Gaps in clinical communication and care coordination
Variable personal-grooming and bathing assistance
Limited evening programming and activity-schedule variability
Admission limitations for residents requiring transfer assistance
Perceived high cost relative to some families' expectations
Summary of reviews
Artis Senior Living of South Hills is described overwhelmingly as a dementia-focused memory-care community with a strong emphasis on compassionate, person-centered caregiving and a home-like atmosphere. Reviewers consistently praise staff members for patience, respectful interactions, and dementia-care expertise; leadership is frequently characterized as accessible and hands-on, and specific clinical leaders and specialists received positive mention. Many families highlight regular monitoring and individualized attention that contributes to a sense of safety and family reassurance.
The facility itself is repeatedly described as new, bright, and well maintained. Private suites with en-suite bathrooms, a small-neighborhood layout (four neighborhoods of about 16 suites each), and an accessible single-floor plan contribute to familiarity and ease of navigation for residents with memory impairment. Grounds and outdoor spaces — courtyards, walking paths, covered porches, gardens and water features — are a notable strength and are used for social events and daily walking. On-site amenities such as hair and nail services and periodic therapy-dog visits complement routine personal services.
Dining and programming are frequent positive themes. Meals are characterized as appetizing, garden-fresh, and generous in portion size; staff are attentive to preferences and occasional special accommodations. Activity programming is broad and active: regular exercise classes, bingo, arts and crafts, cooking activities, outings to plays and museums, holiday events, and family-inclusive gatherings. Several reviewers noted meaningful opportunities for socialization and off-site trips that support engagement beyond the unit.
Notwithstanding the many positive comments, a subset of reviewers raised operational concerns that families should weigh. Staffing instability and turnover were cited as recurring issues, which can affect continuity of care. Some reviews described inconsistencies in room cleaning and sanitation at the room level and variability in personal-grooming or bathing assistance; these comments point to uneven execution of routine personal-care and housekeeping protocols. A few families also described gaps in clinical communication and care coordination with nursing staff, including times when follow-up and family notification could have been clearer.
Other practical considerations include limitations on admissions for residents who require extensive transfer assistance, and a desire by some families for more evening programming. A number of families felt cost was on the higher side relative to their expectations. Taken together, these patterns suggest that while the community offers strong dementia-focused programming, attractive facilities, and a family-oriented culture, prospective residents and families should assess current staffing stability, ask specifics about housekeeping and incontinence-care protocols, and clarify clinical-communication processes during tours or before move-in.
Overall, the dominant impression is of a well-appointed, memory-care–specialized community with many strengths in staff compassion, activities, dining, and grounds; these strengths are balanced by operational areas (staffing consistency, room-level sanitation, and clinical communication) that merit targeted questions and ongoing monitoring during residency.
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Location
Artis Senior Living of South Hills is located at 1001 Higbee Dr, Bethel Park, PA, 15102.
About Artis Senior Living of South Hills
Artis Senior Living of South Hills sits in Bethel Park at 1001 Higbee Drive, and you'll find it's designed to help older adults with all sorts of care needs, including assisted living, memory care, nursing care, independent living, and what's called a continuing care retirement community, so there's something for many different situations, and the place really focuses on people who need memory care, with trained staff and a safe, secure building that has more than 10,000 square feet indoors and outdoor areas that are fenced and safe for walking; you'll see it's quiet-which a lot of folks like-and has comfortable gathering spots both inside and out.
The staff works with each resident and their family, using a "Partnership Profile" so they know people's personal stories, what they like, and how they want to live their day, and this all helps shape the daily routines and care; there's a Director of The Artis Way Experience who makes sure everyone's voice gets heard and helps keep families, doctors, and staff all on the same page, so you're not repeating yourself a lot if your loved one's care needs change over time.
There are licensed nurses and staff members on duty 24 hours a day, all trained in dementia and memory care, and the building has special design choices like familiar decor, simple layouts, and secure outdoor places so people can feel calm and confident about getting around; the environment is warm and the people here are friendly, aiming to help every resident feel welcome, comfortable, and supported, no matter what their challenges are; "The Artis Way" approach means care gets personal and routines stay flexible, letting residents choose how they spend their time while still staying safe and connected to others around them.
The community offers meals every day, activities and therapies like music, art, sensory exercises, and memory-enhancing programs, as well as support with daily living tasks such as medication reminders, and there's a beautician on site along with devotional services and monthly outings for a change of scene; they like to keep residents engaged and moving with social, educational, and entertaining events, and there's a focus on nutrition and exercise to help everyone live well.
People with Alzheimer's or dementia get individualized attention and care plans, and you can tell there's a lot of time spent on knowing who each person is and what they've experienced in life, honoring their past while helping them connect with today-folks here do seem to try to give people both structure and choice, with secure features for safety and enough flexibility to find some joy in the everyday; the staff works as a big team with roles like health and wellness, culinary, life enrichment, and community integration, all working together to see that needs get met, and the place has an average review rating of 4.4 out of 19 reviews, which suggests most people have had a good experience.
Artis Senior Living of South Hills focuses on making sure residents, especially those with memory challenges, feel at home, have their needs met, and can find purpose, belonging, and a bit of happiness through whatever stage of life they're in.
Founded in 2012 by the Bainum family, Artis Senior Living operates 25 memory care and assisted living communities across 11 states from their McLean, Virginia headquarters. Specializing in Alzheimer's and dementia care, they focus on helping residents achieve purpose, belonging, and joy through "The Artis Way."
People often ask...
Artis Senior Living of South Hills offers competitive pricing, with rates starting at a cost of $3,886 per month.
Artis Senior Living of South Hills offers assisted living and memory care.
There are 30 photos of Artis Senior Living of South Hills on Mirador.
The full address for this community is 1001 Higbee Dr, Bethel Park, PA 15102.
No, Artis Senior Living of South Hills does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.
Granted a waiver of the education requirement for direct care staff educated outside the United States, with conditions and annual review.
12 Feb 2026Inspection
12 Feb 2026Inspection
Investigated a failure to secure medical care promptly after a fall, which coincided with a delayed ambulance call and the resident's subsequent death.
Type A142aSecure Medical Care
20 Jan 2026Inspection
20 Jan 2026Inspection
Found deficiencies in contract signatures, hot water temperature, bedside lighting, food storage, fire drill records, and annual assessments.
2600. 25.b.Contract Signatures
2600. 89.a.Water Pressure
2600. 101.j.Lighting/Operable Lamp
2600. 103.g.Storing Food
2600. 132.c.Fire Drill Records
2600. 225.c.Additional Assessments (Annual)
12 Jan 2026Inspection
12 Jan 2026Inspection
Investigated and identified violations involving abuse and dietary management, with required corrective actions and ongoing monitoring.
2600.42bAbuse
2600.161dDietary Needs
2600.225cAdditional Assessment
30 Oct 2025Inspection
30 Oct 2025Inspection
Found that the resident's most recent medical evaluation included diagnoses that were not listed on the most recent assessment.
225.c.Additional Assessment/Annual Medical Evaluation - diagnoses not listed on assessment
15 Jul 2025Inspection
15 Jul 2025Inspection
Found two deficiencies related to equipment safety and medication security: an unsecured bed enabler and an unlocked medication bottle on a cart.
Type B81bBed enablers must be secured
Type B183bPrescriptions and syringes must be kept locked
24 Apr 2025Inspection
24 Apr 2025Inspection
Issued a regular license after finding compliance with applicable regulations.
03 Mar 2025Inspection
03 Mar 2025Inspection
Investigated a direct care staff qualification issue and found noncompliance with required education or registry status, including an expired registry and no approved waiver for out-of-country education.
54a Direct Care Staff QualificationsDirect care staff qualifications
11 Feb 2025Inspection
11 Feb 2025Inspection
Issued a regular license after determining compliance with applicable rules.
12 Dec 2024Inspection
12 Dec 2024Inspection
Found deficiencies in daily living assistance and support plans related to incontinence care, including failure to provide timely toileting and incontinence care and documentation of using adult briefs.
2600.23aActivities of Daily Living Assistance
2600.227aSupport Plan
30 Jul 2024Inspection
30 Jul 2024Inspection
Investigated allegations of resident mistreatment and abuse; found instances of verbal abuse, forced handling during meals, and inappropriate touching between residents.
2600.42.cTreatment of Residents
2600.42.bAbuse
10 Jun 2024Inspection
10 Jun 2024Inspection
Investigated allegations of abuse and neglect, identifying violations related to resident dignity and abusive conduct during dining and other interactions.
2600.42.bAbuse
2600.42.cTreatment of Residents
23 May 2024Inspection
23 May 2024Inspection
Cited a violation for abuse involving inappropriate touching between residents, noted as a repeat violation.
Type B2600.42bAbuse
26 Apr 2024Inspection
26 Apr 2024Inspection
Found that a staff member squeezed a resident's hand very hard during incontinence care, causing fear and a reluctance to receive care from that staff member.
Type B2600.42bAbuse
12 Apr 2024Inspection
12 Apr 2024Inspection
Found no deficiencies.
26 Mar 2024Inspection
26 Mar 2024Inspection
Found no deficiencies.
31 Jan 2024Inspection
31 Jan 2024Inspection
Found no deficiencies.
30 Jan 2024Inspection
30 Jan 2024Inspection
Found that the resident assessment did not reflect recent agitation and aggression, and updates were required.
225.c.Additional Assessment
23 Jan 2024Inspection
23 Jan 2024Inspection
Identified that a resident's assessment was not updated to reflect recent agitation and aggressive behavior.
225.c.Additional Assessment
18 Jan 2024Inspection
18 Jan 2024Inspection
Investigated abuse allegations and cited a repeat abuse violation involving resident mistreatment and staff response.
Type B2600.42(b)Abuse
19 Oct 2023Inspection
19 Oct 2023Inspection
Investigated a preadmission screening deficiency; a resident admitted to the secured dementia care unit lacked a timely written cognitive preadmission screening.
231.cPreadmission cognitive screening
23 Aug 2023Inspection
23 Aug 2023Inspection
Identified a violation where staff did not assist to clear the airway or perform the Heimlich maneuver during a choking incident, contrary to training; POLST indicated comfort measures only.
63.dCertified CPR/First Aid Staff Requirements
06 Jul 2023Inspection
06 Jul 2023Inspection
Investigated a claim that a staff member yelled at a resident in a hateful, uncompassionate tone, failing to treat the resident with dignity and respect. Noted a repeat violation from a prior incident.
42.c.Treatment of Residents—Dignity and Respect
09 Jun 2023Inspection
09 Jun 2023Inspection
Found no deficiencies. The licensing review showed full compliance with applicable standards.
09 May 2023Inspection
09 May 2023Inspection
Found no deficiencies.
21 Mar 2023Inspection
21 Mar 2023Inspection
Identified multiple deficiencies across safety, sanitation, fire safety, and medical evaluation practices.
2600.82.c.Locking poisonous materials
2600.85.a.Sanitary conditions
2600.89.b.Hot water temperature
2600.132.a.Monthly fire drill
2600.132.c.Fire drill records
2600.141.b.2.Medical evaluation changes
2600.184.a.Resident's meds labeled
21 Dec 2022Inspection
21 Dec 2022Inspection
Found no deficiencies.
27 Sept 2022Inspection
27 Sept 2022Inspection
Found no deficiencies.
14 Sept 2022Inspection
14 Sept 2022Inspection
Found deficiencies related to abuse reporting, supervision during investigations, incident reporting within required timelines, locking poisonous materials, hot water temperatures, and medication/syringe storage.
Type A2600.15aResident Abuse Report
Type B2600.15bSupervisor Plan
c2600.16cWritten Incident Report
c2600.82cLocking Poisonous Materials
Type B2600.89bHot Water Temperature
Type B2600.183bMeds and Syringes Locked
16 Jun 2022Inspection
16 Jun 2022Inspection
Identified abuse of a resident by a staff member during care, resulting in a deficiency citation.
Type B2600.42(b)Abuse
23 May 2022Inspection
23 May 2022Inspection
Concluded that the submitted plan of correction was fully implemented and continued compliance must be maintained.
18 May 2022Inspection
18 May 2022Inspection
Found no deficiencies identified during the visit.
03 Nov 2021Inspection
03 Nov 2021Inspection
Found abuse occurred involving a staff member restraining a resident and making a demeaning remark toward a resident.
Type B2600. 42.b.Abuse
18 Aug 2021Inspection
18 Aug 2021Inspection
Identified a deficiency concerning the timing of a medical evaluation before admission.
231.bMedical Evaluation
30 Apr 2021Inspection
30 Apr 2021Inspection
Issued a regular license to operate a Personal Care Home with capacity of 72, renewing from May 1, 2021 to May 1, 2022. A follow-up onsite inspection will occur within the next twelve months.
22 Mar 2021Inspection
22 Mar 2021Inspection
Found multiple deficiencies related to resident privacy, consent signatures, emergency readiness, medication management, and safety.
2600.17Record Confidentiality
2600.25.bContract Signatures
2600.25.cComplaint Procedure
2600.42.sPrivacy
2600.63.aFirst Aid/CPR Training
2600.89.bHot Water Temperature
2600.107.bEmergency Procedures
2600.88.aSurfaces
2600.121.aUnobstructed Egress
2600.130.hInoperable Smoke Detector
2600.184.aLabeling OTC/CAM
2600.187.aMedication Record
2600.187.dFollow Prescriber's Orders
2600.191Resident Right to Refuse
2600.225.cAdditional Assessment
2600.231.cPreadmission Screening
2600.233.cKey-Locking Devices
2600.234.aAdmission Support Plan
2600.64.aAdmin Training
31 Jan 2021Inspection
31 Jan 2021Inspection
Multiple deficiencies were identified across safety, food handling, medication management, and resident care, with corrective actions required.
2600.82.cLocking poisonous materials
2600.103.dStoring Food Off Floor
2600.103.eLeft Overs
2600.125.aCombustible Storage
2600.103.dStoring Food Off Floor
2600.183.dPrescription Current
2600.187.bDate/Time of Medication Admin.
2600.187.dFollow Prescriber's Orders
2600.225.cAdditional Assessment
2600.234.aAdmission Support Plan
2600.42.cTreatment of Residents
17 Nov 2020Inspection
17 Nov 2020Inspection
Found no deficiencies. All applicable licensing requirements were met.
17 Sept 2020Inspection
17 Sept 2020Inspection
Investigated and found failures to report suspected abuse promptly and to file the required incident reports within the designated timeframes.
2600.15aAbuse reporting
2600.16cWritten Incident Report
09 Sept 2020Inspection
09 Sept 2020Inspection
Investigated a complaint and found deficiencies related to abuse reporting, supervision, and written incident reporting.
2600. 15.a.Resident Abuse Report
2600. 15.c.Supervision
2600. 16.c.Written Incident Report
01 Jul 2020Inspection
01 Jul 2020Inspection
Identified no regulatory citations.
23 Apr 2020Inspection
23 Apr 2020Inspection
Determined that compliance requirements were fully implemented and continued adherence is expected.
26 Mar 2020Inspection
26 Mar 2020Inspection
Found no deficiencies were identified. No regulatory citations were identified.
06 Mar 2020Inspection
06 Mar 2020Inspection
Implemented the submitted plan of correction and continued compliance must be maintained.
11 Feb 2020Inspection
11 Feb 2020Inspection
Identified two fire drill violations: incomplete evacuation counts and insufficient staff participation.
132cFire Drill Records
132gFire Drills Days/Times
22 Aug 2019Inspection
22 Aug 2019Inspection
Found deficiencies related to weekly administrative checks and evacuation readiness.
55 Pa.Code Ch. 2600Evacuation readiness and fire drill requirements
10 Apr 2019Inspection
10 Apr 2019Inspection
Cited deficiencies requiring staff Resident Rights training conducted by an outside agency and documentation of the training.
55 Pa. Code Ch. 2600Resident Rights training
22 Feb 2019Inspection
22 Feb 2019Inspection
Found no deficiencies.
17 Jan 2019Inspection
17 Jan 2019Inspection
Renewed a regular license with a capacity of 72.
31 Aug 2018Inspection
31 Aug 2018Inspection
Identified multiple deficiencies in food safety, medication management, and resident assessments during the licensing review.
01 May 2018Inspection
01 May 2018Inspection
Determined that the operation was in substantial compliance with the regulations. A new license was issued.
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Mirador Living is not affiliated with the owner or operator(s) of Artis Senior Living of South Hills. The information above has not been verified or approved by the owner or operator. For exact information, please contact Artis Senior Living of South Hills directly. There is no cost for this service. We are compensated by the community you select.
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