Shelbourne Personal Care Home

    295 Dinnerbell Road, Butler, PA, 16002
    3.7 · 11 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent care until new management

    My mother lived here for eight years; in the early years (2008-2016) it was beautiful, spotless and odor-free, the staff were loving and respectful, care was excellent, and she enjoyed the food and activities. The social spaces, cooking classes and outings kept her engaged and the pricing was reasonable. After 2016 new management brought higher bills, frequent staff turnover and understaffing, declining cleanliness and urine odors, extra charges for services, weaker supervision and a noticeable drop in care quality. Overall I appreciated the facility and staff at first but became increasingly concerned about safety, staffing and unexpected costs.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.73 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.9
    • Meals

      3.2
    • Amenities

      4.7
    • Value

      3.7

    Location

    Map showing location of Shelbourne Personal Care Home

    About Shelbourne Personal Care Home

    Shelbourne Personal Care Home, located at 296 Dinnerbell Rd. in Butler, Pennsylvania, has 60 beds in both private and semi-private suites, and it sits in a peaceful area with views of golf courses and wooded spaces, and you'll find the place surrounded by green lawns and gardens with walking paths, so it's quiet and nice for sitting outside. Staff are on site around the clock and provide personal care, assisted living, and skilled nursing, and there's a 24-hour call system so help's always available; there's healthcare staff, plus nursing care for 12 to 16 hours a day, and they help with daily needs like bathing, dressing, transfers, and medication management. Rooms have private bathrooms, kitchenettes, air conditioning, wireless internet, cable TV, and telephone service, so residents keep some comforts of home, and there are options for fully furnished spaces with housekeeping, linen service, and even move-in help if needed. Meals are served restaurant-style with special diet options, and a professional chef can handle diabetes diets and other restrictions if that's needed, while snacks and drinks show up through the day, and there are dining rooms for gathering together. Shelbourne offers memory care with support for people with Alzheimer's or dementia, using 24-hour supervision, daily activities, and memory-enhancing programs. They also offer independent living with support services available if needed, which means there are choices whether someone needs lots of help or just a bit here and there. For things to do, Shelbourne has social activities, wellness programs, scheduled daily events, an arts room, music programs, fitness spaces, a movie room, and areas for games or reading, with outdoor space, gardens, planned day trips, and even resident-run groups and community-sponsored events to keep everyone interested, and services like a beauty salon and wellness room are on site too. Transportation is provided for errands and appointments, and there's help with non-medical trips as well as parking for those who drive. Housekeeping, laundry, and emergency alert systems are standard, and there are supports for families plus different financial services to help cover costs, and they accept Medicaid and Medicare. The whole place tries to support residents' comfort, encourage socialization, provide safety, and take care of people in a way that meets personal needs, and the focus is always on keeping things supportive, safe, and homelike rather than fancy, with the aim to give a good quality of life for people living there.

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