Outlook Manor

    3560 Outlook Dr, West Mifflin, PA 15122
    • Assisted Living

    Pleasant home with caring staff

    I live here and I'm very pleased-the facility is lovely, the staff feel like family and the residents are warm; I'm grateful for the care and would recommend it, though there's a little room for improvement.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    5.00·(2)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of Outlook Manor

    Outlook Manor is located at 3560 Outlook Dr, West Mifflin, PA, 15122.

    About Outlook Manor

    Outlook Manor, found at 3560 Outlook Dr in West Mifflin, Pennsylvania, offers assisted living, memory care, and board and care home services for seniors, and the place is focused on creating a warm and caring setting where people can feel at home and safe. The community sits near the Monongahela River, just outside Pittsburgh, and its grounds have both walking paths and a nicely kept garden, and you'll see that the staff really work hard to make sure residents have help with daily needs like bathing, dressing, medication management, and transfers, with around-the-clock care always available. They're licensed for respite care too, providing short-term help for caregivers who need relief, and they make a point to serve nutritious meals planned by chefs, with special diets such as allergy-sensitive and diabetes-friendly menus. Outlook Manor's living spaces are spacious and furnished, there's a dining room for scheduled meals, cable TV in rooms, and WiFi, plus each resident gets help with laundry, linen service, and housekeeping-the staff also arrange transportation for medical appointments or other needs.

    There's a robust calendar of community-sponsored activities, including games, movie nights, outings, and group programs that focus on physical and mental health, so residents have plenty of opportunities to stay active and socially engaged, and they're encouraged to join in daily events that keep everyone connected and promote a sense of community. The care teams are dedicated and known for both kindness and helpfulness, offering personalized attention, and coordinating with healthcare providers when needed, and anyone who needs help with incontinence care or support for memory loss will find those services here as well. Outlook Manor doesn't currently allow pets, but they do put a strong emphasis on comfort, engagement, and community belonging, focusing on making sure people have both independence and support for their emotional, physical, and mental needs. The starting cost is $2,689 per month, covering a mix of routines, care, and activities meant to give seniors a safe, supportive, and homelike place to live, with amenities like furnished rooms, emergency alert systems, and help moving in. Outlook Manor's a residential care home for those 55 or 62 years and older, depending on the need, and it balances planned support with chances for independence, aiming to help everyone feel looked after without losing their personal dignity.

    People often ask...

    Outlook Manor offers competitive pricing, with rates starting at a cost of $2,689 per month.

    Outlook Manor offers assisted living and board and care.

    The full address for this community is 3560 Outlook Dr, West Mifflin, PA 15122.

    No, Outlook Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number430080
    Facility typeFull
    License classLicensed
    Capacity12 residents
    LicenseeMERCY LIFE CENTER CORPORATION
    Care servedPersonal Care Homes
    EffectiveJune 9th, 2026
    ExpiresJune 9th, 2027
    View the official license record

    Inspection Reports

    27

    Reports

    2

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    13 Apr 2026Inspection
    Found no deficiencies identified.
    26 Sept 2023Inspection
    Identified multiple deficiencies: itemized quarterly financial accounts not provided, trash not kept in covered receptacles, signaling device for a hearing-impaired resident missing, scheduling gaps for annual medical evaluations, first aid kits lacking thermometers, and delays in additional assessments.
    • 2600.20B.8Itemized accounts of financial transactions for residents
    • 2600.85eTrash outside the home kept in covered receptacles
    • 2600.130eHearing impairment signaling device
    • 2600.141b1Annual medical evaluation
    • 2600.171b5First aid kit contents in vehicles
    • 2600.225cAdditional assessment annually
    03 Mar 2022Inspection
    Determined that compliance with fire drill requirements was achieved after a prior deficiency and ongoing compliance must be maintained.
    • 2600.132.bSafety Inspection/Fire Drill
    04 Jun 2021Inspection
    Issued a regular license to operate a Personal Care Home with a capacity of 12.
    08 Mar 2021Inspection
    Identified deficiencies in posting the current license, signing resident contracts, furnace inspections, and resident photographs, with corrective actions accepted as implemented.
    • 2600.3.cPost current license
    • 2600.25.bContract Signatures
    • 2600.126.aFurnace Inspection
    • 2600.252Record Content
    28 Feb 2020Inspection
    Found deficiencies in direct care training and competency, fire safety documentation and drills, vehicle first aid readiness, and blood sugar documentation.
    • 2600.96aFirst aid kit in vehicles
    • 2600.132cFire drill documentation
    • Direct care training and competency
    • 2600.132cSleeping hours fire drill
    • Blood sugar documentation
    26 Feb 2020Inspection
    Issued a renewal license and certificate of compliance authorizing operation at the listed address.
    06 Aug 2019Inspection
    Found deficiencies in updating resident support plans as residents' needs changed.
    • 55 Pa. Code Ch. 2600Resident support plans updated as residents' needs change
    22 Apr 2019Inspection
    Issued a regular license upon renewal with capacity for 12 residents.
    01 Mar 2019Inspection
    Found deficiencies in staff training documentation, resident assessments, and resident support plans.
    • 55 Pa. Code Ch. 2600Staff training records quality management
    • 55 Pa. Code Ch. 2600Review of completed trainings
    • 55 Pa. Code Ch. 2600Reeducation of staff involved in training
    • 55 Pa. Code Ch. 2600Resident assessments completeness
    • 55 Pa. Code Ch. 2600Resident support plans completeness
    17 Apr 2018Inspection
    Issued renewal license following review of the renewal application.
    16 Feb 2018Inspection
    Found deficiencies in fire drill documentation, including missing evacuation times, exit routes, and counts of residents evacuated.
    • 55 Pa.Code §2600.132(c)Fire drill documentation
    • 55 Pa.Code §2600.132(c)Fire drill documentation
    16 Feb 2017Inspection
    The agency identified violations related to inadequate staff training and failure to conduct required fire drills during the licensing review.
    • Type A55 Pa.Code §2600Direct care staff training
    • Type A66 Pa.Code §2600Fire drills during sleeping hours
    15 Feb 2017Inspection
    Granted the license renewal and issued a regular license; reminded about annual onsite inspections.
    19 Oct 2016Inspection
    Found no deficiencies.
    22 Apr 2016Inspection
    Found no deficiencies after the licensing inspection conducted on April 22, 2016.
    23 Feb 2016Inspection
    Granted a certificate of compliance authorizing operation at the specified site; license renewal approved.
    11 Mar 2015Inspection
    Granted a regular license to operate a personal care home at 3560 Outlook Drive, West Mifflin, PA.
    14 Mar 2014Inspection
    Granted renewal license following review; no deficiencies cited.
    04 Mar 2014Inspection
    Determined compliance with applicable regulations governing the operation; the regular license remains in good standing.
    04 Mar 2013Inspection
    Determined compliance with the applicable regulations and that the regular license remained in good standing.
    01 Mar 2013Inspection
    Approved renewal of the license and issued a Certificate of Compliance.
    01 Jun 2012Inspection
    Found multiple regulatory deficiencies related to resident assessments, care planning, and administrative policies during the licensing review.
    • 55 Pa.Code §2600.16(b)Written policies and procedures
    • 55 Pa.Code §2600.225(a)Initial resident assessment
    • 55 Pa.Code §2600.226(h)Description of violation – not signing the plan
    • 55 Pa.Code §2600.25(b)Contract signing
    16 May 2011Inspection
    Investigation found multiple safety and compliance deficiencies, including unsafe storage of hazardous materials, improper smoking area handling, and waste container issues.
    • 55 Pa.Code §2600Regulation
    • 55 Pa.Code §2600Regulation - Hazardous materials storage
    • 55 Pa.Code §2600Regulation - Sanitation/household waste
    29 Apr 2011Inspection
    Investigated and identified a deficiency for failing to report an incident to the Department within 24 hours after it occurred. The incident involved residents and occurred on 3/10/2011.
    • 55 Pa.Code §2600; 55 Pa.Code §2600.15Incident reporting
    01 Sept 2010Inspection
    Issued a revised license to correct an error in the license period.
    12 Jul 2010Inspection
    Investigated a report and found violations of safety and maintenance requirements at a personal care home.
    • 55 Pa. Code § 2600Regulation 55 Pa Code §2600

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Outlook Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Outlook Manor directly. There is no cost for this service. We are compensated by the community you select.

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