Woonsocket Health & Rehab Center

    262 Poplar St, Woonsocket, RI, 02895
    2.5 · 43 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Abusive unclean neglectful nursing facility

    I had a mixed but ultimately traumatic experience. The building and rooms are nice, some nurses, CNAs and therapists were attentive and rehab helped, but overall care declined: staff were often disrespectful, uncaring, and at times verbally or physically abusive, which left me frightened and in pain. I witnessed medication errors, missing/stolen items, washed phones/hearing aids, atrocious cold/poor food and signs of poor hygiene/infestation - an unsafe, unhealthy environment. Management was defensive, controlling, and communicated poorly with family; policies around staff vaccines and consent felt coercive. I was treated like an inconvenience, forced out after a migraine and not allowed back. I do not recommend this facility for injured or vulnerable loved ones and have reported my concerns to authorities.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.49 · 43 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.2
    • Meals

      2.0
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of Woonsocket Health & Rehab Center

    About Woonsocket Health & Rehab Center

    Woonsocket Health & Rehab Center, owned and operated by the Pezzelli family since 1975, is a non-profit facility that offers care for older adults needing both short-term and long-term help, and you'll find that the building's got some recent renovations, which give a warmer, more homelike feel, though residents have said some parts, like the rooms, can get warm since air conditioning isn't always available, and a few other areas might seem a bit old-fashioned like a hotel from a while back, but the staff manages to keep things friendly and comfortable in the shared spaces and communal rooms, and people get personal attention from nurses, doctors, nurse aides, physical therapists, and the rest of the team who know how to help with complex needs like wound care, orthopedic rehab, cardiac issues, diabetes teaching, oncology, surgery recovery, and even pain management, plus there's a strong focus on memory care, dementia support, and keeping folks safe from wandering with precautions and a structured layout that cuts down on confusion, especially for people with Alzheimer's or cognitive problems. You'll see lots of organized activities for mental and social stimulation, and the staff includes a dedicated Admissions Director who helps families get tours and answers questions, while the kitchen staff serve up balanced meals planned by chefs for good nutrition every day. Residents get support with daily routines like bathing or moving around, with round-the-clock supervision if needed, and those recovering from a hospital stay can get therapy on an outpatient basis or more intensive rehab with speech or occupational needs covered there. Secure outdoor areas let folks spend time outside safely, and programs encourage residents to keep busy and engaged. The center's won recognition from senior care awards for providing a good range of activities that support well-being in mind, body, and emotions, and there's help for those who need hospice, respite, or more specialized care, always with a focus on privacy and respect. While the building isn't perfect, and some areas haven't been modernized, the staff's helpfulness and friendliness make a difference, and the center does offer a range of senior living options from assisted living to independent living and even home care for those who'd rather stay where they're most comfortable.

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