Indigo Hall Assisted Living and Memory Care

    509 Standard Wy, Charleston, SC, 29412
    4.5 · 51 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Beautiful community with some concerns

    I moved my mom in and overall we're very pleased - the building is beautiful, hotel-like and light-filled, apartments are spacious, dining is delicious with dietary accommodations, and on-site services (medical, therapy, salon/spa, laundry) make life easy. The staff are consistently kind, attentive and professional; move-in assistance (Cricket/Tina standout) was seamless and the activities keep residents engaged. That said, I've seen troubling management lapses at times - medication/billing errors, some unfulfilled promises and occasional cleanliness/safety concerns - so stay vigilant. Still, for a high-end, family-focused community with excellent memory care options, I'd recommend it with those caveats.

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    4.53 · 51 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      3.4
    • Amenities

      4.4
    • Value

      3.4

    Location

    Map showing location of Indigo Hall Assisted Living and Memory Care

    About Indigo Hall Assisted Living and Memory Care

    Indigo Hall Assisted Living and Memory Care sits at 509 Standard Way in Charleston, South Carolina, and while it's a newer-looking place, it still feels comfortable and homey, and people always talk about how friendly the staff are and how they try their best to help the folks living there. The community mainly gives support with assisted living and memory care, though you'll also see some services for independent living and nursing home care along with respite options for folks needing only short-term help or relief for caregivers. You'll find rooms set up as private, semi-private, companion suites, or shared spaces, which means seniors can pick what suits them and their budget. Staff help with day-to-day things like dressing, bathing, meals, medication, cleaning, and getting around, and there are always trained caregivers plus on-site nurses for things like wound care or occasional medical needs, which tends to give families a little peace of mind. For people needing memory care, there's a big focus on safety, structure, and routines, and they run special programs-Life Guidance and Bridge to Rediscovery-using Montessori-based methods designed for residents with dementia and Alzheimer's, offering memory-enhancing activities and therapies built around what a person likes and remembers from earlier in their life.

    This place wants to help seniors stay as independent as possible but step in where someone needs a little extra support, with set schedules filled with social events, group activities, creative workshops, and even spiritual programs, since not everyone wants the same things every day. There's an indoor swimming pool that's secure, a comfortable library, secured outdoor courtyards with walking paths and community gardens, and common areas like a bistro and café where snacks are always available, along with a beauty salon, sensory spa, scheduled rides into town, fitness rooms, and places to sit with friends or families. Safety is a big part of their setup too, with medical alert systems, walk-in tubs, handicap features, sprinklers, and steady watch routines, especially in the memory care area. You'll find on-site therapy, help with financial planning, and staff who've been trained in helping people with non-medical eldercare needs, and the community runs frequent tours and welcomes questions from families trying to work out what suits their loved ones.

    Meals are available all day, and many residents say the food's good, with staff getting a rating of about 4.5 and meals at 4.4. Overall reviews tend to mention a peaceful setting, friendly help, and a strong focus on folks with memory troubles, and the property offers WiFi, game rooms, regular housekeeping, personal laundry, and both in-room and communal TV, plus more. Because the team talks through contracts, moving plans, and payments, families can figure out what works for their own plans or emergencies, whether placement is needed immediately or later on, so if someone in the Charleston area needs help with daily living, memory loss, or just wants a worry-free place to live out their golden years, this place is ready to step in with attention to safety, routine, and each person's dignity and comfort.

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