Pricing ranges from
    $5,195 – 6,753/month

    The Island Cove at Hilton Head

    15 Main St, Hilton Head Island, SC, 29926
    4.6 · 12 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Caring professional staff, excellent communication

    I placed my dad at Island Cove and found the caregivers professional, kind, and genuinely family-like - staff and residents smiled, the atmosphere was energetic, and the team clearly cared. They kept us connected with phone/FaceTime and video updates, handled COVID and hurricane evacuations impressively, and the one-bedroom with kitchen was comfortable and more cost-effective than a hotel, which gave me more time with my dad. My experience was overwhelmingly positive, though I've heard an isolated report of a breach of commitment, so tour and review contracts - overall I'd recommend it.

    Pricing

    $5,195+/moSemi-privateAssisted Living
    $6,234+/mo1 BedroomAssisted Living
    $6,753+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.58 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.4
    • Meals

      4.6
    • Amenities

      5.0
    • Value

      2.5

    Pros

    • staff excellence and professionalism
    • family-like, respectful care
    • effective emergency response (hurricane evacuation)
    • outstanding COVID-19 response
    • regular family communication (phone/FaceTime/video updates)
    • high quality of care; residents well taken care of
    • friendly, smiling staff and happy residents
    • attention to detail and efforts to keep residents engaged
    • energetic, pleasant atmosphere
    • independent living options available
    • comfortable one-bedroom units with kitchen
    • cost-effective compared to hotel stays
    • facility improvements and upgraded living environment
    • staff assistance that enables more family time

    Cons

    • reported breach of commitment by facility/management
    • at least one report of poor treatment by staff
    • reported financial loss and stress for a family
    • inconsistency in experience (mostly positive but some serious negative)

    Summary review

    Overall sentiment from the collected reviews is strongly positive, with multiple accounts praising the staff, the quality of care, and the living environment at The Island Cove at Hilton Head. The dominant themes are staff excellence and a family-like approach to caregiving—reviewers repeatedly describe professional, kind, and attentive caregivers who treat residents with respect and make them feel valued. Several reviews explicitly call out top-notch care, residents being "treated like a queen," and being "well taken care of," which indicates a consistently high level of day-to-day support for many residents.

    Care quality and staff performance are the most frequently mentioned strengths. Reviewers note professional caregivers, frequent communication with family members (via phone, FaceTime, and video updates), and visible staff engagement that leaves residents and visitors feeling comfortable. The staff’s responsiveness during crises is also highlighted: there are positive remarks about effective hurricane evacuation procedures and an outstanding COVID-19 response. These emergency- and public-health-related comments suggest the facility has protocols and staff readiness that families appreciate. Several comments emphasize the emotional tone created by staff — friendly smiles, an energetic atmosphere, and efforts to keep residents’ "young spirit" alive — which contributes to both resident wellbeing and family peace of mind.

    Facilities and accommodations receive positive mention as well. Independent living options, specifically one-bedroom units with kitchens, are described as comfortable and cost-effective when compared to short-term hotel stays; reviewers note that the setup allowed for more quality time with family members. Multiple comments praise recent efforts to improve the living environment, suggesting ongoing investment in the property and amenities. While reviewers speak warmly about the accommodations, there are no detailed comments about dining services in the summaries provided, so no definitive conclusions can be drawn about food quality or dining operations from this dataset.

    The social and activity environment is portrayed positively in the reviews that reference atmosphere and engagement. Terms like "energetic and pleasant," "residents happy," and "keeping a young spirit alive" imply engaging programming and an uplifting day-to-day environment, though specific activities are not enumerated in these summaries. Visitors express enjoyment in visiting, and several reviewers explicitly recommend the community, which supports the impression of a lively, resident-centered culture.

    However, there is a notable negative outlier that must be taken seriously. At least one review reports a breach of commitment by the facility or management, alleging poor treatment by staff, financial loss, and significant stress on the family, concluding with a recommendation against the community. This contrasts sharply with the bulk of positive feedback and suggests that experiences may not be uniformly positive for every resident or family. The presence of such a serious complaint indicates potential inconsistency in care or contractual/management practices and warrants caution: prospective residents and families should seek clarity on contractual commitments, dispute-resolution processes, and how the facility handles complaints and corrective actions.

    In conclusion, the reviews collectively portray The Island Cove at Hilton Head as a care community with many strong attributes—compassionate, professional staff; clear and proactive communication with families; good emergency and COVID-related protocols; comfortable independent living accommodations; and an engaging, positive atmosphere. These strengths are repeatedly endorsed in multiple reviews. Nevertheless, the existence of a serious negative report about breach of commitment and alleged poor treatment highlights a risk of inconsistent experiences. Prospective residents and families should perform due diligence: review contracts carefully, ask about staff training and turnover, request examples of how past complaints were resolved, verify emergency and communication procedures, and, if possible, speak directly with current residents or family members to get a broader sense of consistency before making a decision.

    Location

    Map showing location of The Island Cove at Hilton Head

    About The Island Cove at Hilton Head

    The Island Cove at Hilton Head sits at 15 Main St, right between Port Royal and Hilton Head Plantations, only steps from downtown Hilton Head, and offers a quiet spot for seniors 55 and older to live with help close by when it's needed, so folks can choose from independent living, assisted living, memory care, or respite care services all within the same community, and the place holds about 51 residents in studio, one-bedroom, or two-bedroom apartments, each set up with kitchenettes, private bathrooms, air conditioning, cable TV, Wi-Fi, and sometimes a telephone, with some apartments set aside as semi-private spaces too, and rooms come fully furnished but personal touches are welcome. Residents share common areas that really do feel homelike, with communities broken into small neighborhoods each with their own dining room and a dedicated Resident Aide, which helps people get to know their caregivers well, and the director is known for honest kindness and compassion, which can be a quiet comfort to families. People choosing The Island Cove can bring pets if they're able to care for them, and the community lines up plenty of chances to enjoy gardening, poker nights, happy hours, library visits, arts and crafts, group outings using their own transportation, and daily fitness or wellness activities, plus there's a beauty salon, outdoor gardens, walking paths, and a computer center, so no one's lacking for ways to stay active or try something new.

    Meals get served in a restaurant-style dining room with all-day dining available, and the kitchen caters to special dietary needs such as diabetes or allergy restrictions, so residents don't have to worry about preparing food or dealing with cleanup, and housekeepers take care of laundry and cleaning regularly, which relieves a lot of the usual chores and worries. There's always staff on hand to help day or night, and they handle things like bathing, dressing, moving from bed to chair, medication reminders and management, monitoring blood sugar, and checking in with those with bladder or bowel incontinence, so even as people's health changes, there's still help to let them stay in the community and continue making their own choices, and because assisted living, memory care, and respite care all run side by side, many residents can age in place when more help is needed-though staff don't give insulin shots, but they will help remind and monitor as needed. There's an emergency alert and call system in every room, and trained caregivers always watch for safety, plus hospice services are available when the time comes, so the range of care covers early retirement through the more challenging final years.

    The Island Cove highlights health, safety, and well-being for both body and mind, so there's a mental wellness program built in, devotional services can be arranged offsite, and staff are careful to make the environment welcoming, nurturing, and full of chances for residents to keep socially, emotionally, and physically active, which can make the difference whether someone's playing cards in the activities room, enjoying a movie night in the common area, or heading out for scheduled community events. It's part of the Navion Senior Solutions network, and has earned an average user rating of 8.9 out of 10-about the highest in Hilton Head-showing that most residents and families feel comfortable with how things are run. The community is fully licensed and up to code, and stands only a short drive from hospitals, doctors, parks, libraries, and all the basics that help seniors and their families handle big and small needs. The team helps with details like move-in coordination and supports family caregivers navigating long-term care planning or insurance, and the maintenance crew keeps up both indoor spaces and the outside yards so people don't have to worry about repairs or heavy work. Wifi is available, and there's plenty of seating and space in the library, game room, dining halls, and garden areas for visitors and residents to spend time together. For those who want clear answers about costs, room options, or care services, the staff shares details directly and keeps everything transparent for new families.

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