The reviews for Ridgeland Nursing Center present a sharply mixed picture, with strong positive experiences reported alongside very negative accounts. Multiple reviewers praise hands-on care, especially skilled rehabilitation services and physical therapy that produced concrete improvements (for example, helping a resident walk again). Several people emphasize compassionate, helpful staff—both clinical and office personnel—who assisted with activities of daily living such as bathing and eating. Positive reviews also highlight practical amenities and routines: daily room cleaning, an on-site laundry service, no offensive odors, and engaging social activities including classes and bingo. A number of reviewers explicitly state they would recommend the facility and describe the move as the "best decision" for their loved one. Additional favorable points include mentions of knowledgeable, polite, patient staff and a leadership change that some say has led to a thriving community and improved safety record since 2010.
Balanced against those positives are multiple, severe criticisms from other reviewers. The most alarming reports describe horribly filthy, unkept conditions and a shortage of supplies. Several reviews characterize nursing staff as lacking compassion or being outright rude, and at least one reviewer alleges serious harm to a family member. Such accounts go beyond routine complaints and include language urging others to avoid the facility entirely. These negative summaries describe the environment as a disgrace or embarrassment to the community and convey an impression of very poor care for some residents. Taken together, these criticisms point to significant variability in care standards and facility upkeep.
A clear pattern in the reviews is inconsistency: some families experienced excellent, attentive care with effective rehab and satisfied residents, while others described neglect, unclean conditions, and inadequate staffing or supplies. This suggests variability either across units, shifts, or time periods. The mention of a leadership change that improved community life and a noted favorable safety record since 2010 imply that administrative turnover and management practices may be important factors in residents’ experiences. However, the presence of both very positive and very negative reviews means prospective residents and families should treat the facility as a mixed-risk option and seek current, first-hand information.
Specific operational themes that stand out: rehabilitation/therapy is repeatedly praised and appears to be a strong point for the facility; daily housekeeping and on-site laundry are consistently noted as conveniences by satisfied reviewers. Activities programming is seen as a positive contributor to resident happiness. Conversely, room size is cited as a drawback by at least one reviewer, and several accounts raise concerns about cleanliness, supply availability, and staff demeanor. Leadership and management receive conflicting mentions—some reviews credit recent leadership change with improvements, while others continue to report serious problems—highlighting the importance of timing when assessing reviews.
Overall, the review set paints Ridgeland Nursing Center as a facility capable of providing high-quality, compassionate care and effective rehabilitation for some residents, but also one that has produced alarming reports of neglect and poor conditions in other cases. The dominant takeaway is variability: there are demonstrable strengths to confirm (therapy, certain staff members, housekeeping, activities), but there are also documented, serious risks that warrant careful investigation. Families considering this facility should verify current leadership and staffing, request recent inspection records, tour in person to judge cleanliness and room size, ask about therapy outcomes and supplies, and, if possible, speak with current residents or families to get up-to-date perspectives before making a placement decision.
