Concordia Nursing Rehab - Smith County

    112 Health Care Dr, Carthage, TN 37030
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    4.8ยท191 reviews

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.81ยท(191)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.9
    • Meals

      3.0
    • Amenities

      4.8
    • Value

      3.0

    Pros

    • Compassionate, attentive nursing staff
    • Skilled certified nursing assistants (CNAs)
    • Strong physical and occupational therapy program
    • Effective respiratory and tracheostomy care
    • Clean, well-maintained facility and grounds
    • Engaging activities and social programming
    • Patient-centered communication and family updates
    • Smooth admissions and insurance paperwork support
    • Hospice and end-of-life transition support
    • Pet-friendly visitation and welcoming atmosphere
    • Responsive wound-care management
    • Comfortable rooms and communal spaces

    Cons

    • Inconsistent meal quality and dining-service reliability
    • Staffing shortages and uneven night-shift coverage
    • Variable leadership responsiveness and management consistency
    • Gaps in medication-management and clinical-incident handling
    • Uneven resident inclusion in activities and social programs
    • Third-party vendor limitations affecting food options
    • Perceived underinvestment in staff compensation and retention

    Summary of reviews

    Overall impression: Reviewers paint a facility with many operational strengths centered on direct care and rehabilitation, alongside recurring operational weaknesses in dining and staffing. The nursing, CNA, and therapy teams receive frequent praise for compassion, professionalism, and clinical skill, and the facility is repeatedly described as clean, comfortable, and welcoming. At the same time, dining quality, staffing levels, and occasional concerns about clinical incident handling emerge as patterns prospective families should evaluate during a visit.

    Care quality and staff: The strongest and most consistent theme is the quality of hands-on care. Multiple accounts highlight caring, attentive nurses and CNAs, effective physical and occupational therapy that supports rapid recovery, and specialty competencies such as respiratory and tracheostomy care and wound management. Families also note clear communication from staff and case managers, timely medication delivery in many cases, and supportive transitions to hospice when needed. These elements support the facilityโ€™s reputation for good short-term rehab outcomes and dignified long-term care for many residents.

    Dining and nutrition: Dining is the most frequently cited operational weakness. Reviews describe inconsistent meal quality, menu items not matching served trays, missing condiments or dressings, and an overall perception that some meals are unappetizing or low quality. A number of comments attribute limitations to third-party food-service arrangements and the facilityโ€™s rural location, which may constrain options. A subset of reviewers did compliment meals, indicating notable variability between stays or units rather than a uniform experience.

    Activities and environment: The facilityโ€™s activities program and environment receive largely positive feedback. Reported strengths include engaging programming, seasonal events, outdoor areas and grounds, pet-friendly visitation, and comfortable communal spaces. Several reviewers describe a family-like atmosphere, responsive activities staff, and visible efforts to make the environment home-like. However, there are intermittent comments that some residents are not consistently included in activities, suggesting variability in outreach or staffing during program times.

    Facilities and operations: The building and grounds are frequently characterized as clean and well maintained. Administrative staff and certain department leaders (including the director of nursing and therapy leadership) are praised for proactive involvement, clear explanations, and assistance with admissions and paperwork. Conversely, other comments point to inconsistent management responsiveness and concerns about staff compensation or scheduling practices, which reviewers link to turnover and workload pressures.

    Notable patterns and recommendations: Two operational themes stand out for follow-up by prospective residents and families: dining reliability and staffing/clinical oversight. In addition to variable meal experiences, there are recurring signals about understaffing (especially on night shifts) and at least a few serious clinical concerns referenced in individual accounts; these have been framed here as gaps in medication-management and clinical-incident handling. To make an informed decision, visitors should observe a mealtime, ask about current staffing ratios and turnover, review how medication errors and clinical incidents are tracked and communicated, and discuss the food-service contract and menu cycle. Given the strong therapy and direct-care reports, the facility may be especially well suited for those seeking rehabilitation, provided families confirm current operational practices that address the identified concerns.

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    Medicare Ratings

    4ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Concordia Nursing Rehab - Smith County is located at 112 Health Care Dr, Carthage, TN, 37030.

    About Concordia Nursing Rehab - Smith County

    Concordia Nursing and Rehabilitation - Smith County, found in Carthage, Tennessee, is a large nursing home under new ownership by Kindred Healthcare, now listed as Carthage Opco LLC, with the change last reported on September 1, 2017, and the center reports they've got 128 licensed beds with an average of about 85 residents daily, so there are often beds open. The facility carries Medicare and Medicaid certification-they've been on Medicaid since December 1984-accepts residents who need either, and isn't part of a hospital or a continuing care community, but they do provide round-the-clock care and supervision by licensed nurses and physicians, which means residents always have someone available to help with medications, daily needs like eating or bathing, and skilled nursing tasks like wound care, IV antibiotics, or therapies. The center's known for having plenty of services such as physical therapy, occupational therapy, speech therapy, respiratory therapy, medication management, mental health support, dental care, podiatry, dietary help, x-rays, clinical labs, and pharmacy access, along with laundry and 1-2 meals prepared for residents every day, plus social work and activities planned by a qualified staff with about 0.81 activity staff per full-time equivalent-a bit light, but consistent-which means you'll find things to do, even if it's not always bustling.

    They've ranked as a top Tennessee nursing home in terms of hospital readmission rates for folks coming from hospitals and returning within 30 days, according to Medicare claims from 2016-2019, and they track data like SNF stays and admissions to keep tabs on quality, safety, and outcomes. Even with a solid health inspection record and an A+ from government checks, their overall CMS star rating walks a line-4 stars overall, 5 stars for recent health inspections, another 5 for short-term stays, but only 1 for staffing and long-term care, and the most recent grade on their state report card came in at a D, which is worth considering; they've faced some fines totaling about $108,667 along with 4 facility incidents and 3 substantiated complaints, which might make some people look a little closer. On average, staff hours run low, with 0.43 staff hours per resident each day, including about 24 minutes from RNs, 76 minutes from LPNs/LVNs, and 99 minutes from CNAs, while the physical therapist's time is about 3.3 minutes a day per person, and their medication costs run roughly $297.73 billed per day, which gives a sense for how care is managed.

    Residents often deal with health conditions like Alzheimer's (about 64.5%), depression (69.1%), osteoporosis (34.5%), and arthritis (almost 71%), while the staff works to keep care focused on comfort, safety, and personalized needs, and they do offer family-focused attention and aim for a homelike setting. Residents can drop in or out at any hour, since visiting's allowed 24/7, and there's a residents' council involved in decisions. Vaccination rates for COVID-19 are a bit average, with 64% of residents and 65.1% of staff completing their primary series, and booster coverage sits lower, 37.3% for residents and 18.9% for staff, so that's something worth double-checking. This is a for-profit place, run as a partnership, and it doesn't use outside agency staff for day-to-day care; it's the in-house team that handles things, from nursing to meal service. Safety systems like sprinklers are installed, and the facility reports a strong focus on peer review, risk monitoring, and handling both safety and staff incidents, plus participation in government quality tracking and reporting.

    The place offers skilled nursing home care and some continuing care retirement services but isn't a full continuing care community, and you'll find they handle everything from rehabilitation after a hospital stay to longer-term stays, with special attention to rehab therapies (from Siskin Hospital for Physical Rehabilitation and similar programs) and broad support from the Tennessee healthcare system. The average census leaves about 43 beds available on most days, so there's usually some flexibility if someone's looking for placement. They price themselves on being evidence-based, aiming for higher quality, and if you want to see where it's at, you can look up their map location or find photos and community info online. In short, this is a well-appointed senior nursing and rehab center, but folks should balance the good inspection scores with some lower staffing and incident grades, just to make sure it fits the needs of any loved one needing care in Carthage.

    People often ask...

    Concordia Nursing Rehab - Smith County offers assisted living, memory care, and skilled nursing.

    The full address for this community is 112 Health Care Dr, Carthage, TN 37030.

    No, Concordia Nursing Rehab - Smith County does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Concordia Nursing Rehab - Smith County. The information above has not been verified or approved by the owner or operator. For exact information, please contact Concordia Nursing Rehab - Smith County directly. There is no cost for this service. We are compensated by the community you select.

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