Graceland Rehabilitation and Nursing Center

    1250 Farrow Rd, Memphis, TN, 38116
    3.3 · 12 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Caring Staff, Unreliable Management, Concerns

    I've had mixed experiences here. Many nurses and staff were attentive, knowledgeable and caring - the building and rooms were clean, the front desk and cleaning crew were excellent, and my health improved with help on appointments and outings - but management often seemed unresponsive and staffing/professionalism inconsistent. I witnessed hygiene and timely-care problems (missing items, poor meals, rough handling, limited rehab), so I'm cautiously optimistic but would urge inspection and leadership changes.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.33 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      3.3

    Location

    Map showing location of Graceland Rehabilitation and Nursing Center

    About Graceland Rehabilitation and Nursing Center

    Graceland Rehabilitation and Nursing Center sits at 1250 Farrow Rd in Memphis, TN, in a single-story building and provides both skilled nursing and comprehensive rehabilitation services, serving an average of about 140 residents daily out of 240 certified beds, and while it accepts Medicaid, it's not currently taking new patients, meaning anyone interested will need to call about the next open spot. Staff here focus on individualized care with a holistic approach, and a team of skilled and knowledgeable nurses work under the guidance of a respected Medical Director, with special programs like a Rapid Recovery Program, a cardiac CHF program, compassionate nursing, and regular speech, physical, occupational, and 24/7 respiratory therapy. The center holds activities and supports social and recreational needs, trying their best to make things feel like a family, and their care plans are made together with residents and families to make sure wishes and needs line up, aiming to get folks home quicker, stronger, and healthier while offering hospice care as needed.

    Now, Graceland Rehabilitation and Nursing Center operates as a for-profit limited liability company managed by Raphael Lichtschein since July 2017, and the staff mainly speaks English, with some self-reported ability in other languages, but that could change. Nursing levels run at 3.56 hours per resident each day, which is lower than the state average of 3.9, and nurse turnover stands at 59.4%, higher than the state's 49.6%. Over inspections, the facility's received 39 deficiencies, including issues with resident rights, care planning, assessment, quality of life, and pressure ulcer care, plus 4 infection-related violations, so there have been serious quality issues in the past, and it's currently listed as a Special Focus Facility Candidate, meaning inspectors are keeping an eye on it, though the last standard inspection was over two years ago. Even so, Graceland Rehabilitation and Nursing Center keeps working on delivering nursing and rehab care for seniors who need help recovering, especially those needing short-term therapy or close medical supervision. CNA training programs are also on offer here, which is important for keeping up skilled staff, and though the environment is described as warm and family-like, it's good to know both the strengths and areas where work's still being done.

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