Carlstrom Comfort Living Adult Family Home

    5012 E Brockdale Rd, Shelton, WA 98584
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Reviews

    5.00·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      5.0

    Pros

    • Compassionate, attentive staff
    • Clear family communication
    • Reliable caregiving and staffing quality
    • Home-like, inviting environment
    • Therapy animals and gardens
    • Good food and meal service
    • Engaging activities and social programming
    • Personalized, tailored care plans
    • Residents treated like family
    • Positive overall recommendations

    Cons

    • Limited on-site clinical and skilled-nursing services
    • Small facility capacity and potential limited availability
    • Limited advanced therapy/rehabilitation resources

    Summary of reviews

    The review summaries present a consistently favorable picture of day-to-day life at this adult family home. Care quality is described as compassionate and individualized: reviewers emphasize attentive, capable caregivers who maintain open lines of communication with families and adapt care plans to resident needs. The tone of the feedback points to a peaceful, family-oriented setting where residents are treated with warmth and respect.

    Staff performance and management are recurring strengths. Commenters highlight staff kindness, reliability, and an approachable communication style; families specifically note that managers and caregivers are easy to reach and keep relatives informed. The staffing quality appears to support a stable caregiving environment, which contributes to a sense of safety and trust for residents and their families.

    Dining and activities receive positive mentions. Meal service is characterized as good, and the social program is described as engaging and enjoyable. The presence of therapy animals and gardens is repeatedly cited as a meaningful part of the daily routine, supporting social engagement and a homelike atmosphere. Overall, the facility is portrayed as inviting and home-like rather than institutional.

    Facilities and setting align with the home-style model: reviewers describe a comfortable, family-friendly environment with outdoor and animal-related amenities. That model supports close personal attention but implies certain operational limits. Notable patterns suggest this facility functions as a smaller adult family home rather than a large skilled-nursing center. Prospective residents and families should verify clinical capabilities and 24-hour skilled-nursing availability if higher-acuity medical needs are anticipated. They should also confirm current capacity and waitlist policies during a tour or intake conversation.

    In summary, the available reviews emphasize compassionate staff, personalized care, and a warm, engaging environment with good food and activity options. The primary operational considerations are those typical of a small, home-like provider: constrained capacity and limited on-site advanced clinical or rehabilitation services. Families prioritizing a family-focused atmosphere and strong caregiver communication are likely to find this setting well suited to that preference, while those requiring intensive medical or rehabilitative services should confirm whether the facility can meet those needs.

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    Location

    Carlstrom Comfort Living Adult Family Home is located at 5012 E Brockdale Rd, Shelton, WA, 98584.

    About Carlstrom Comfort Living Adult Family Home

    Carlstrom Comfort Living Adult Family Home sits at 5012 E Brockdale Rd in Shelton, WA, serving Mason County, and it's a licensed Adult Family Home with six beds, offering long-term, assisted living, memory care, board and care, hospice, and respite services. The place helps adults who can move around on their own but need help with things like bathing, dressing, medication, meals, and keeping their living areas clean, and the staff, led by Tera Carlstrom, is available around the clock and includes nurses, caregivers, and an activity director who organizes things like bingo, crafts, off-site outings, faith activities, computer classes, exercise, and cooking therapy. The home provides special care for people with dementia, Alzheimer's, Parkinson's, strokes, and complex health needs, offering memory care with a secure environment, memory-enhancing activities, personalized care plans, health monitoring, and therapy for physical, occupational, speech, and wound care, and there are regular doctor, dentist, and podiatrist visits, as well as hospice and palliative services for those who need it.

    Residents can choose private or shared units with safe design, wheelchair and walker accessibility, ADA-compliant private baths, decks, patios, and some units open to pretty gardens. There's an outdoor garden, a communal dining room, places to relax both inside and outside, and an activity room, plus small pets are allowed, and there are cats, dogs, parakeets, and some farm animals in the environment, with pet therapy and visitations welcome, and the home allows smoking only in certain areas, keeping rooms and common areas smoke-free. Meals get planned by chefs and nutritionists to meet special diets, and staff handles laundry, dry cleaning, home upkeep, medication management, and health appointments. There's an emergency call system for safety, Wi-Fi, cable TV, newspapers, exercise and fall prevention, beauty and barber services, and personal concierge options, and the community offers free transportation to appointments and community activities, which helps residents stay active in local events and doctor visits.

    Carlstrom Comfort Living draws families in with family gatherings, educational outreach, and regular updates about their loved ones, and the grounds are known for being well-kept and having nice, quiet views. Computer charting (Synkwise) helps staff keep track of care, and there's help with home health and rehabilitation, with therapy and support for folks recovering from illness or needing extra support. The community keeps a homelike setting where people feel welcome and cared for, and the caregivers are known for being reliable and loving. Residents with Medicaid or private pay are accepted, and the visiting hours run from 9:00am to 8:00pm, allowing plenty of time for family and friends. People say this place has a warm, inviting atmosphere, especially with its small size and personal attention, and it's easy to get to local hospitals and bus lines. The main goal at Carlstrom Comfort Living Adult Family Home has always been to make a safe, comfortable place where adults with different care needs can get the help they need while enjoying familiar comforts and activities that brighten their days.

    People often ask...

    Carlstrom Comfort Living Adult Family Home offers assisted living, memory care, board and care, and skilled nursing.

    There are 3 photos of Carlstrom Comfort Living Adult Family Home on Mirador.

    The full address for this community is 5012 E Brockdale Rd, Shelton, WA 98584.

    No, Carlstrom Comfort Living Adult Family Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number751117
    StatusOp
    Facility typeAdult Family Home
    Capacity6 residents
    Special certificationMental Health, Dementia, Developmental Disabilities
    View the official license record

    Inspection Reports

    1

    Reports

    0

    Citations

    0

    Complaints

    1

    Years

    01 Dec 2025Inspection
    Found no deficiencies after a full inspection.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Carlstrom Comfort Living Adult Family Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Carlstrom Comfort Living Adult Family Home directly. There is no cost for this service. We are compensated by the community you select.

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