White Oak Village Memory Care

    14715 NE 20th Ave, Vancouver, WA 98686
    • Assisted Living
    • Memory Care

    Moved mother into excellent care

    I moved my mother into their brand-new, beautiful building with dedicated memory care in an excellent location. The staff are friendly, professional and compassionate, activities are engaging, and the food is great - I'm very pleased with the care and would recommend it.

    Loved one of resident
    Jul 2026

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    Reviews

    5.00·(2)

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    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of White Oak Village Memory Care

    White Oak Village Memory Care is located at 14715 NE 20th Ave, Vancouver, WA, 98686.

    About White Oak Village Memory Care

    White Oak Village Memory Care sits over on NE 20th Ave in Vancouver, Washington, and serves people who need both assisted living and memory care. The community uses the term "memory care" because its staff have special training to help people with Alzheimer's and other kinds of dementia, and the whole building is set up so you know folks are safe and secure, with 24-hour supervision and a call system in every room. There are 60 private rooms in this 40,000-square-foot facility, shaped into two twin neighborhoods with a central core, which means good sunlight and places where residents can be together indoors and outdoors, whether it's in the garden spots or the patio area.

    Staff take a person-centered approach, which means they look at each resident's history, interests, and abilities to make a plan for daily life and activities, not just a general schedule for everyone. The staff focus on things like music, games, book clubs, exercise, yoga, gardening, arts and crafts, and even trips outside the community, because staying active and connecting with others helps keep cognitive, sensory, creative, and motor skills sharper for longer. All meals are prepared with care, served restaurant-style, and folks get reminders before mealtime to help with routines, and there are options for different diets like for allergies or diabetes. There's a dining room, library, media room, arts room, a place for movie nights, and a community salon, which gives residents plenty of variety.

    Rooms come fully furnished, and residents have access to Wi-Fi, cable TV, and telephone service, so there's always a way to stay in touch. Housekeeping, laundry services, and move-in help are part of the package, and there's transportation for medical appointments or outings in Vancouver. The emergency alert system lets staff know quickly if a resident needs help, and the place was built to handle wheelchairs and folks who need more support getting around. The community's core values-Fun, Attitude, Integrity, Teamwork, Honesty, and Effort, or F.A.I.T.H.E.-guide how they support everyone, aiming for a safe, comfortable place where people can keep as much independence as possible even when memory's not what it used to be. Operated by Mosaic Management, Inc., White Oak Village Memory Care holds a license for 68 beds and keeps its doors open every day of the week.

    People often ask...

    White Oak Village Memory Care offers assisted living and memory care.

    There are 9 photos of White Oak Village Memory Care on Mirador.

    The full address for this community is 14715 NE 20th Ave, Vancouver, WA 98686.

    No, White Oak Village Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number2738
    StatusOp
    Facility typeAssisted Living Facility
    Capacity68 residents
    ExpiresJanuary 31st, 2027
    View the official license record

    Inspection Reports

    6

    Reports

    1

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    1

    Years

    13 May 2026Life Safety
    Found multiple deficiencies in fire safety and life-safety systems, including missing inspections, testing, signage, egress controls, and generator maintenance.
    • IFC 701.6 (2021)Annual inspection of fire-resistance-rated construction
    • IFC 705.2 (2021)Annual fire door inspection report
    • IFC 706.1 (2018)Duct and air transfer openings - maintaining protection
    • IFC 903.5 (2021)Sprinkler system testing and maintenance
    • IFC 904.13 (2021) / WAC 51-54AExhaust hood signage for automatic extinguishing system
    • IFC 907.8 (2021)Semiannual fire alarm system inspection
    • IFC 915.6 (2021)Carbon monoxide detector testing
    • IFC 1010.1.9.7 (2021) / WAC 51-54AControlled egress locking systems
    • IFC 1203.4 (2021)Annual generator inspection
    01 Apr 2026Investigation
    Identified a failed provider practice in handling aggressive behaviors that led to a resident's fatal fall. The other allegation had no failures found.
    • Failure to respond to resident aggression resulting in a fatal fall
    24 Mar 2026Life Safety
    Identified multiple fire-safety and life-safety deficiencies across inspection, testing, and maintenance areas. The results cite missing annual inspections, inadequate egress controls, and improper operation of life-safety systems.
    • IFC 701.6 2021Annual inspection of fire-resistance-rated construction
    • IFC 705.2 2021Inspection and maintenance of opening protectives in fire-resistance-rated assemblies
    • IFC 903.5 2021Testing and maintenance of fire sprinkler systems
    • IFC 904.13 2021 WAC 51-54ASignage for commercial cooking system protection
    • IFC 907.8 2021Inspection, testing and maintenance of fire alarm and detection systems
    • IFC 915.6 2021 WACMaintenance of carbon monoxide alarms and detectors
    • IFC 1010.1.9.7 2021 WAC 51-54AControlled egress doors and exit system
    • IFC 1203.4 2021Annual generator inspection
    01 Mar 2026Informal Dispute Resolution Letters
    Deleted the interview with staff item from the deficiencies.
    01 Feb 2026Informal Dispute Resolution Letters
    Scheduled an informal dispute resolution regarding a cited regulation, with the meeting set for March 3, 2026. The licensee may submit additional documentation at least one week prior to the meeting.
    • WAC 388-78A-2120
    01 Sept 2025Inspection
    Found deficiencies related to resident consent and signing of negotiated service agreements during a licensing review, with gaps in staff documentation and processes observed.
    • Type AWAC 388-78A-2468; WAC 388-78A-2130Negotiated service agreements signed by resident/representative

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of White Oak Village Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact White Oak Village Memory Care directly. There is no cost for this service. We are compensated by the community you select.

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