The Willows sits at 2555 7th Street South in La Crosse, Wisconsin, and provides a comfortable place for seniors who need assisted living or memory care, and the building has a classic front porch where people can sit outside and watch the sunset or just visit, and the facility itself makes a big effort to promote independence but keeps safety first, using features like grab bars in the accessible baths, step-in showers, and an emergency call system, and the building has a sprinkler system and off-street parking, and stays pet-free and smoke-free. Seniors live in private apartments with a kitchenette that includes a fridge and microwave, and there's basic cable and Wi-Fi, washers and dryers, and housekeeping and laundry services so residents don't have to worry about chores, and the dining room and bistro serve three meals a day, so meals are taken care of and residents don't need to cook unless they want to in their kitchenette, and there's also meal prep service if needed.
The Willows provides assisted living as the main service for older adults, and some residents have more complex needs, so the care team offers medication help, diabetes and incontinence care, help moving from bed to wheelchair, non-ambulatory care, and monitoring for residents with memory impairments. The staff are trained in dementia and Alzheimer's care, and there are dedicated memory care units for people needing extra security or memory support. Nurse supervision is available 24 hours, and there's always a caregiver on-site, with a nurse on-call. Personal care assistants help with activities like bathing, dressing, and getting around with a walker or wheelchair, and residents also get transportation to medical appointments and help with medication management.
Social life is important at The Willows, and there's always something happening, like regular movie nights, arts and crafts, classes, clubs, community outings, education programs, volunteer chances, and activities both on and off the property. The common rooms, reading area, and activities room give people places to gather or read quietly, and the library is kept up by the public library, so book lovers always have something new. The large great room is used for bigger gatherings, and the gardens and walking paths outside give people a chance to take in the fresh air, stretch their legs, or try some gardening with raised beds. The enclosed courtyard is a safe place for everyone, even for those in the memory care area.
Faith and spiritual care play a role here, with pastoral care services and weekly ecumenical worship in the Faith and Life Center, and anyone wanting a quiet space for reflection finds a place nearby. The facility tries to offer a wide range of health and wellness programs, fitness center access, and coordination with outside health care providers, and people have priority access to other options within Eagle Crest Communities if their needs change or if they want a different living arrangement, which is helpful for families planning long-term care and who use long-term care insurance.
The Willows keeps things convenient with amenities like maintenance, housekeeping, laundry and dry cleaning, expanded basic cable, Wi-Fi, cable TV, guest parking, and kitchens or kitchenettes in each apartment, and there are handicap features throughout the building. Residents get personal attention based on their own needs, and there are always care staff and aides around to help out, whether the need is big or small. Over 660 seniors receive care and support from The Willows each year, through a full range of housing and service options, which includes independent living, assisted living, memory care, nursing care, and even rehabilitation if needed, so there's help on hand no matter what stage someone's in or what kind of support is needed.
