LakeHouse Lake Mills

    300 O'Neil St, Lake Mills, WI 53551
    • Assisted Living

    Caring staff, clean bright home

    I moved my mom here and I'm very pleased. The staff and management are caring, professional and responsive, nursing care is attentive and personalized, and communication with family is excellent. The community is clean, bright and home-like with spacious rooms, a lovely dining room, good meals, and frequent, engaging activities. I have real peace of mind and would recommend this place.

    Loved one of resident
    Jul 2026

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    Reviews

    4.62·(47)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.6
    • Meals

      3.7
    • Amenities

      4.4
    • Value

      3.0

    Pros

    • Compassionate, attentive caregiving staff
    • Knowledgeable nursing and clinical oversight
    • Clean, well-maintained interior spaces
    • Home-like, small-community atmosphere
    • Engaging, frequent activities and outings
    • Dedicated full-time activities coordinator
    • Personalized care plans and strong family communication
    • Reliable laundry and housekeeping services
    • Large, accessible common areas and social spaces
    • Transportation for medical appointments
    • On-site salon and library services
    • Pet-friendly accommodation practices
    • Regular entertainment and exercise programming
    • Prompt and informative admissions process
    • Respectful staff–resident relationships
    • Snacks and beverages readily available
    • Spacious resident rooms
    • Safety-conscious monitoring and proactive health checks
    • Responsive leadership and administration
    • Opportunities for resident involvement (baking, gardening, volunteering)

    Cons

    • Inconsistent meal quality and presentation
    • Variability in meal temperature and portioning
    • Limited dietary variety for special preferences
    • Inconsistent staffing levels impacting service continuity
    • Gaps in adherence to POA and informed-consent procedures
    • Inconsistent managerial oversight and policy enforcement
    • Staff appearance and personal-hygiene concerns
    • Odor concerns in some common areas
    • Accessibility limitations in select rooms
    • Perceived cost-to-value concerns

    Summary of reviews

    Overall impression: LakeHouse Lake Mills is generally described as a small, home-like community with a consistently positive emphasis on interpersonal care. Many reviewers highlight the warmth and attentiveness of caregiving staff, a full-time nurse on site, and leadership that communicates directly with families. Housekeeping, laundry, and communal areas are frequently described as clean and well-maintained, and the facility offers practical amenities such as transportation to appointments, an on-site salon, and a large central common area.

    Care and staff: Reviewers commonly praise the compassion and responsiveness of caregivers and nursing staff, noting personalized care plans, proactive health monitoring, and strong staff–family communication. A full-time activities coordinator and engaged staff contribute to close relationships between residents and employees. At the same time, there are operational concerns relating to staffing consistency; reviewers describe periods of being short-handed and occasional lapses in assistance protocols. There are also mentions of staff appearance and personal-hygiene concerns that prospective families may wish to evaluate during a visit.

    Dining: Dining is a mixed area. Several comments describe generous portions, pleasant presentation when the kitchen is staffed by experienced cooks, and readily available snacks and beverages. Conversely, others note inconsistent food quality, variability in temperature and portion size, and a narrower range of dietary options than some families expected. Presentation and meal temperature appear to depend on staffing and kitchen continuity.

    Activities and social life: Activity programming is a clear strength. The facility offers frequent, varied programming — church services, bingo, outings, gardening, baking, exercise classes, and volunteer opportunities — and reviewers describe an engaged, social resident population. Regular excursions and pet visits are included in many accounts, supporting a community-oriented atmosphere.

    Facilities and accessibility: Physical spaces are generally described as bright, clean, and comfortable, with spacious common rooms and private rooms that many families find suitable. Amenities such as a library and beauty/barber services are available on a recurring schedule. Reviewers did note accessibility limitations in some rooms and smaller bathroom sizes in certain units; these are practical considerations for residents with mobility needs. A minority of comments refer to odor concerns in hallways, which suggests intermittent sanitation or ventilation issues in particular areas.

    Management and policy: Many families express confidence in leadership and individualized care planning; several reviews specifically commend responsive administration and helpful admissions staff. However, operational gaps are noted around policy enforcement and consent procedures: examples include inconsistencies following POA or informed-consent protocols and instances where family members felt decisions were made without full involvement. These indicate opportunities for clearer procedural adherence and stronger oversight.

    Guidance for prospective families: The facility’s strengths lie in its caregiving culture, active programming, and generally well-kept environment. Prospective residents and families should observe mealtimes, ask about kitchen staffing and dietary accommodations, confirm staffing ratios and back-up plans for short staffing, review POA and consent procedures in writing, and inspect room accessibility if mobility is a concern. A focused tour and conversations with current families can help validate whether the facility’s operational practices meet a particular resident’s clinical and lifestyle needs.

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    Location

    Map showing location of LakeHouse Lake Mills

    LakeHouse Lake Mills is located at 300 O'Neil St, Lake Mills, WI, 53551.

    About LakeHouse Lake Mills

    LakeHouse Lake Mills is a smaller senior community where nearly everyone knows each other's name, and they offer several living choices like studio and one-bedroom apartments with features like carpeting, big closets, kitchenettes, heating, air conditioning, and window treatments, plus each apartment has its own indoor mailbox and refrigerator/freezer. The community provides independent living, assisted living, memory care, skilled nursing, home care, and respite care, and they've got continuing care retirement services for people who want to stay in one place as their needs change.

    Residents can have their own pets, and there are special areas outside with covered patios, cushioned seating, garden beds, and nice landscaped grounds where you'll find a community garden and places to relax and have a chat or just enjoy the outdoors. There's a farm-to-table garden, too, and several outdoor patios, so residents can dig in the dirt or take in the fresh air.

    Dining is a real part of daily life, since meals are served restaurant-style in a dining room set with linens and a chandelier, and residents can order guest meals, use room service, or join friends at community dining. The meals have won recognition for taste and nutrition. There's also a beverage station for coffee, tea, and treats, and a private dining room for special gatherings.

    LakeHouse Lake Mills gives a range of services like weekly housekeeping, laundry for both clothing and linens, help with bathing, dressing, and grooming, medication management, meal service, and support with walking or using a wheelchair. There's help for personal needs like showering or using the bathroom, as well as in-house dry cleaning, grocery shopping, and home care. They have transportation including complimentary bus service, paid transportation options, and plenty of resident and guest parking, plus they're close to public bus lines.

    On-site, a full-time registered nurse stays available 24/7 for care coordination and health needs, and staff go through careful background and driving record checks, get ethics training, and coordinate occupational and physical therapist visits. People who need more support can take advantage of special equipment like Hoyer lifts, and those with Alzheimer's or dementia have memory care programs that work to reduce confusion and prevent wandering, in specialized areas made for cognitive support.

    Amenities make life easier and more pleasant with things like wheelchair-accessible showers with grab bars, laundry and laundry services, cable and internet in apartments, free Wi-Fi, satellite TV, fireplaces, lounge spaces, a piano, a TV room, a computer room, raised gardening beds, and a meeting room. There's an on-site salon and spa where residents get haircuts or barber services, plus a library full of books and decorative touches.

    Social events and daily life include outings into the community, seasonal events, gardening group, arts and crafts, exercise classes, bingo, movie nights with popcorn, game night, book discussion club, happy hour, cooking club, card games, sing-alongs, and music with the resident musical group. There's a special gardening group, English learning support, story time, and spiritual activities like church services or other devotional gatherings held on-site. Veterans get special recognition and discounts, and there's help with VA benefits.

    Personalized care plans get made for each person, and residents can join programs that fit what they need whether they are pretty independent or need skilled nursing help. The community supports people who might need hospice services or who are recovering and need some respite care for a few days, weeks, or months so family caregivers can get a break.

    The buildings are modern with comfortable seating, lots of light, large windows, and wheelchair access throughout. The common areas have landscape artwork, open double doors into the dining area, and a comfortable lounge space. The design tries to make sure anyone living here can stay as their health changes, and staff supports both physical and mental health with activities and clinical oversight.

    LakeHouse Lake Mills keeps life low-maintenance for people age 55 and up who want a mix of privacy, community, and support. Tours are available both on-site and virtually for seniors or their families wanting to see daily life, activities, and what the rooms are like so people can get a real sense for what living here would be. The community has earned good reviews from both residents and their families for care, meals, and activities.

    People often ask...

    LakeHouse Lake Mills offers assisted living.

    There are 20 photos of LakeHouse Lake Mills on Mirador.

    The full address for this community is 300 O'Neil St, Lake Mills, WI 53551.

    No, LakeHouse Lake Mills does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0019877
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity30 residents
    LicenseeLake Mills AL LLC
    Care servedAdvanced Aged, Physically Disabled, Irreversible Dementia/alzheimer's, Hcbs Compliance / Public Funding
    EffectiveApril 27th, 2025

    Inspection Reports

    2

    Reports

    4

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    2

    Years

    25 Oct 2024Verification
    Identified no deficiencies during the survey.
    01 Aug 2024Inspection
    Investigated a complaint and found deficiencies in staff orientation and training; three deficiencies were identified.
    • Type AAll employees oriented; orientation training reviewedOrientation training
    • Type AAll employees trainedAll employees trained
    • Type ACaregiver D training deficiency
    • Type ACaregiver E training deficiency

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of LakeHouse Lake Mills. The information above has not been verified or approved by the owner or operator. For exact information, please contact LakeHouse Lake Mills directly. There is no cost for this service. We are compensated by the community you select.

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