Our House Senior Living - Portage

    215 Northridge Dr, Portage, WI 53901
    • Assisted Living

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    Reviews

    4.85·(27)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.8
    • Meals

      4.8
    • Amenities

      4.7
    • Value

      4.9

    Pros

    • Compassionate, well-trained caregiving staff
    • Supports resident independence
    • Timely, reliable assistance and medication administration
    • Respectful, dignity-focused care
    • Knowledgeable and responsive management team
    • Clean, well-maintained, and updated facilities
    • Welcoming, homelike atmosphere
    • Tasty, home-cooked meals and reliable dining service
    • Regular housekeeping and room cleaning
    • Attentive office and administrative staff
    • Safe and comfortable environment
    • Outdoor patio and pleasant outdoor spaces
    • Cat-friendly pet policy
    • Positive admissions and tour experience
    • Warm, family-like community feel

    Cons

    • Limited activity variety and frequency
    • Insufficient structured programs for new-resident social integration
    • Transition and adjustment support could be strengthened

    Summary of reviews

    Overall impression: Reviews for Our House Senior Living - Portage consistently emphasize a strong caregiving culture, a clean and updated physical environment, and a homelike, welcoming atmosphere. Families and residents commonly highlight staff responsiveness, the quality of interpersonal care, and operational elements such as on-time medication administration and routine housekeeping as reliable strengths. The facility is frequently described as comfortable, safe, and well maintained, with positive impressions of the admissions tour and administrative responsiveness.

    Care and staff: Care quality is described positively across multiple accounts. Caregivers are characterized as compassionate, patient, and professional; reviewers note that staff support resident independence while providing assistance when needed. Medication management and timely responses to needs are specifically praised, and several mentions of named managers or directors reflect confidence in leadership and responsiveness. The overall tone suggests a staff team that prioritizes dignity-focused interactions and family communication.

    Dining and housekeeping: Dining receives favorable comments for home-cooked, tasty meals and a reliable dining program. Housekeeping is noted as regular and effective, with weekly room cleaning cited. Reviewers also highlight pleasant communal dining and comfortable common areas that contribute to a homelike feel.

    Activities and socialization: The community offers activities and engagement opportunities, and these are appreciated for being welcoming and accommodating. However, a notable pattern is a desire for broader or more frequent activity options and for stronger supports to help new residents form friendships. Several comments suggest that social integration can lag during the initial transition, and that prospective residents who value a highly active social calendar should inquire specifically about program variety and frequency.

    Facilities and management: Physical facilities are described as attractive, clean, and well maintained, with recent updates to décor and carpet, an outdoor patio, and a generally comfortable design. Administrative staff receive positive remarks for being knowledgeable and responsive; reviewers describe timely communication and an ongoing focus on improvements. The facility’s pet-friendly stance (cat-friendly) is an operational plus for pet owners.

    Notable patterns and considerations: Strengths center on the caregiving team, cleanliness, safety, and a homelike environment that offers families peace of mind. Areas to probe during a visit are the activity schedule and the facility’s procedures for integrating new residents socially and supporting transitions. Overall, the balance of comments indicates a community that delivers consistent day-to-day care and comfort, with opportunities to expand activity offerings and deepen structured social-integration supports for newcomers.

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    Location

    Our House Senior Living - Portage is located at 215 Northridge Dr, Portage, WI, 53901.

    About Our House Senior Living - Portage

    Our House Senior Living Senior Apartments - Portage sits in Portage, Wisconsin, close to US Highway 51 and not too far from Divine Savior Hospital, so if someone needs medical care or just a nice place to go out to eat, it's all within reach, and this place is made for older adults who want to have options as their needs change over time since you'll find independent living, assisted care, short term care, memory care for folks with dementia, and even hospice right in the same community, and over time if somebody needs more help day-to-day, they can get more support while staying in the same familiar place, which makes things easier on everyone. The apartments, whether one-bedroom or two-bedroom, come with private kitchenettes and big bathrooms that are safe and easy to get around with wheelchairs, which really helps if getting up and down is trickier these days, and if anyone is worried about cleaning or cooking, the staff takes care of housekeeping, laundry, and three family-style meals a day in the dining room, plus snacks, so there's less to worry about and more time to enjoy other things instead of keeping up with chores.

    People living here are welcome to bring their cats and dogs, which can make a difference if somebody can't imagine life without their pet, and smoking isn't allowed inside any of the shared or private spaces, so it stays pretty fresh and safe for folks. The place has activity directors who put together events every day-sometimes those are groups inside, like card clubs or arts and crafts, sometimes it's going out to parks or restaurants, and there's a second-floor library if someone likes a quiet afternoon with a good book instead. If residents need a haircut or want to feel a little pampered, there's a beauty and barber shop onsite, making it easy not to worry about rides or getting around town for personal care, and maintenance is included, so no one needs to fuss over leaky sinks or lightbulbs.

    Nurses are around if somebody needs help or has issues day or night, which is a big relief for families, and for those who want or need a little more support, there are options like companion care and memory care for people who get confused or forgetful. The staff knows how to help folks dealing with dementia and are patient and helpful-people often mention how kind and understanding they are, which matters a lot. There are spaces indoors and outdoors for folks to meet and spend time together, including comfortable living rooms, and scheduled transportation helps everyone keep up with errands if driving isn't possible. There are spiritual gatherings on site and off if devotion is important to someone, and there's always a mix of things to do to help folks avoid feeling alone or bored. The sense of community is strong with friendly neighbors and staff, focused on dignity and care, which is all part of the Keystone Senior Living group that Our House belongs to, and they try to make sure everyone keeps feeling at home and has something to look forward to each day.

    People often ask...

    Our House Senior Living - Portage offers assisted living.

    There are 30 photos of Our House Senior Living - Portage on Mirador.

    The full address for this community is 215 Northridge Dr, Portage, WI 53901.

    No, Our House Senior Living - Portage does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0013662
    StatusActive
    Facility typeResidential Care Apartment Complex
    License classRegular
    Capacity32 residents
    LicenseeKSMS OUR HOUSE LLC
    EffectiveApril 15th, 2011

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Our House Senior Living - Portage. The information above has not been verified or approved by the owner or operator. For exact information, please contact Our House Senior Living - Portage directly. There is no cost for this service. We are compensated by the community you select.

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