Overall sentiment in the reviews for Hice's Home is mixed but leans positive in several core areas while raising important concerns in others. Reviewers consistently praise cleanliness and the professional tone set by ownership or management. Multiple reviewers describe the facility as very clean and report a welcoming, family-type atmosphere. Staff are frequently noted as friendly and involved; families say staff explain their involvement and that visiting loved ones is comfortable and encouraged. Several people described the tour experience positively, saying they liked the staff and found the residents to be nice. Many reviewers explicitly state that residents receive good care.
At the same time, a clear and recurring concern revolves around behavioral management and clinical decision-making. One or more reviewers reported that the facility was unable to manage minor behavioral issues and that staff suggested using antipsychotic medications. Reviewers linked those medication recommendations to negative effects in their loved ones. This is a significant theme because it directly affects resident safety and family trust; it also contrasts with otherwise positive comments about care quality. Another complaint related to transparency: at least one reviewer mentioned a lack of honesty during the tour, which can undermine confidence in management despite praise for the owner’s professionalism.
Facility and logistical factors are also mixed. The building is described as older and "not fancy," which several reviewers noted; however, that did not necessarily translate into poor cleanliness or poor care. For some families the older home was acceptable given the apparent warmth and attention from staff, while for others it was a drawback. Location was another practical downside for at least one reviewer — the facility was farther away than desired, which could be a material consideration for families who need frequent access.
In sum, Hice's Home appears to offer a clean, family-oriented environment with engaged and friendly staff and generally good care. Prospective families should weigh these strengths against notable concerns about behavioral issue management, the recommendation or use of antipsychotic medications and their reported negative effects, and at least one report of less-than-honest communication during a tour. The facility’s older physical plant and possible distance from some families are additional practical considerations. If you are considering Hice's Home, prioritize a detailed, specific conversation about how they manage behavioral challenges, medication policies and alternatives, and request transparent references or follow-up visits to verify the environment and communication practices.
