Overall sentiment across the reviews is mixed but leans positive for families whose needs match the facility's strengths. Multiple reviewers highlight a clean environment and friendly caregivers, and one family specifically recommended the home and reported that their mother was excited about moving in after the director evaluated her needs. The facility appears to offer practical amenities such as transportation, and management involvement (director assessment) is mentioned as a positive factor in placement decisions.
Care quality and staff behavior show a split in experiences. On the positive side, caregivers are described as friendly and the director takes an active role in assessing prospective residents, which suggests attentiveness to matching resident needs. However, there is at least one notable adverse report: staff were unable to handle a combative resident, resulting in a negative experience and the family ultimately keeping the resident at home. That account indicates a potential gap in behavior-management capabilities or resources to safely accommodate residents with challenging or aggressive behaviors.
Patterns around daily engagement and programming emerge as another theme. One reviewer noted that a resident "sits and sleeps" with the television on, and several comments point to a need for more patience with dementia and a desire for increased activities. These observations suggest that while basic caregiving and cleanliness are strengths, opportunities exist to enhance meaningful engagement and dementia-specific programming so residents are more active and stimulated during the day.
Management and availability are mixed topics in the reviews. The director's hands-on assessment and the positive reaction of at least one prospective resident reflect well on intake and communication. Conversely, the facility reportedly has "no openings," indicating limited availability that could be an obstacle for families seeking prompt placement. The combination of limited openings and at least one instance of staff being unable to manage a combative resident suggests the home may best serve families whose members have low to moderate care needs rather than highly challenging behavioral needs.
In summary, Freda's RCFE Inc #3 appears to be a clean, well-kept residence with friendly caregiving staff and management involvement that families have found reassuring. The chief concerns center on capacity to handle combative or behaviorally challenging residents and a perceived lack of daytime engagement or dementia-focused activities. Availability is also an issue, with reports of no current openings. For families seeking a smaller, cleaner facility with friendly staff for residents who are not aggressively combative and who can tolerate a quieter routine, reviewers provide positive endorsements. For residents with significant dementia-related behaviors or needs for robust activity programs, the reviews suggest caution and a need to verify the facility's specific training, staffing, and activity offerings before placement.
