What levels of care does this community offer?

Jackie's Hideaway II offers memory care and board and care.

What is Jackie's Hideaway II's address?

The full address for this community is 5925 Donna Ave, Tarzana, CA, 91356.

Does this community offer respite care?

Yes, Jackie's Hideaway II offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Jackie's Hideaway II - Tarzana, CA

Overall sentiment across the reviews is largely positive about the home's atmosphere, physical accommodations, and direct caregiving, but there are notable and recurring concerns about social programming and dementia-specific services. Multiple reviews highlight the facility's small, home-like scale (noted as roughly six residents), which supports close, personal attention. The property is repeatedly described as beautiful, bright, cheery, and clean, with private rooms and private baths that reviewers appreciate. Outdoor amenities such as a backyard and pet-friendly practices (explicitly mentioning that staff take good care of a dog) contribute to the welcoming, home-like impression.

Care quality and staff performance are strong themes on the positive side. Reviewers consistently describe the staff as professional, warm, caring, and knowledgeable. The presence of long-tenured caregivers is called out specifically, which suggests continuity of care and familiarity with residents' needs. Multiple reviewers state that the residents receive good care and that they would recommend the facility, indicating overall satisfaction with day-to-day caregiving and supervision.

Dining and accommodations receive favorable comments. Food is characterized as very good or appealing, with at least one reviewer noting that the meals smell good—an indicator of quality and appetizing presentation. Accommodations are described as very nice, and the combination of private rooms, private baths, and a bright environment reinforces the sense of dignity and comfort for residents.

The clearest and most consistent concerns relate to activities and engagement. Several reviews explicitly state there are zero activities or point to a lack of engagement by staff in providing programs or stimulation. This absence of structured social and recreational programming stands out against the otherwise positive remarks about the environment and caregiving, and it could affect residents’ quality of life, especially for those who would benefit from regular group activities or cognitive and social stimulation.

Another recurring concern is uncertainty around dementia-specific services. At least one reviewer expressed doubt or lack of clarity about whether the home can accommodate residents with dementia, and another mentioned "still working on some things," which suggests there may be operational or service gaps being addressed. A small number of visitors reported they were reconsidering placement after visiting, reflecting that while many aspects are strong, the combination of limited activities and uncertain dementia care capacity can influence decision-making.

In summary, the facility appears to offer a warm, clean, and intimate living environment with attentive and experienced caregivers, good meals, and comfortable private accommodations. These strengths generate positive recommendations and satisfaction regarding direct care. However, prospective residents and families should weigh these positives against the documented shortcomings: a lack of organized activities and unclear availability of dementia-specific care. Those priorities will be particularly important for residents who need regular engagement or specialized cognitive care. If activities programming and dementia services are critical, potential applicants should seek clarification from management about current offerings and any planned improvements before making a final decision.

Jackie's Hideaway II sits in a quiet Tarzana neighborhood on half an acre of gardens with fruit trees and paths to walk, and there are two homes side by side, each licensed by the State of California for up to six residents, so nobody feels crowded and everyone has their own private room and bathroom to decorate and use, with wheelchair accessible showers and emergency call buttons if someone needs help. The caregivers here have stuck around for over 15 years and take the time to treat each resident with respect and kindness, helping with daily things like bathing, laundry, and medication, and they're always awake on a shift schedule, there's no live-in staff, but there's someone there 24 hours a day, and the computerized doors will alert staff if anyone tries to wander somewhere unsafe, which helps if someone has memory troubles or Alzheimer's and can't always remember where they are-plus, they've got special care for dementia and help for people who need diabetic shots or can't move easily.

Residents get three fresh meals a day full of fruits and vegetables and snacks when hungry, and the cook can work with special diets-then, about once or twice a month, residents pile in for a lunch or outing somewhere nice, and there's always a schedule of games, music, art activities, weekly fitness classes, and sometimes pet visits or manicure appointments that keep folks active if they want to join in. There's a nurse on staff who checks in a lot, and doctors, dentists, podiatrists, physical, occupational, and speech therapists who come by when needed, which means even if health needs go up, residents don't have to move somewhere else as things change. The neighbors are friendly, and pets are welcome, so if someone wants to bring a cat or dog, that's all right by the staff, but there's no smoking in the rooms or common areas. For folks who just need a short stay or respite care, that's available, too.

Each room comes set up with TV and phone hook-ups, remote light and fan controls, smoke detectors, and night lamps, and hospital beds are brought in if a doctor says it's needed, so the suites, whether for one person or shared between two, feel pretty homelike, with plenty of sunlight and a safe, fenced yard where residents and their pets can relax outdoors. Security stays tight with alarms on the doors and a gated entry, and the staff use technology like alert bracelets that ring if someone wanders outside the secure area, to keep everyone safe without making it feel like a hospital. This family-run home focuses on memory care, assisted living, and hospice, supporting all sorts of needs from incontinence to folks who have trouble transferring or need two people to help them move, and the staff are checked for past records before they're hired to make sure residents are treated well. There's transportation to appointments and shops if residents want to go out, and the community keeps close to local hospitals and doctors in case of any emergencies, while all the housework, meals, safety, and help with personal needs are included, and the current average price for a memory care unit runs around $6,000 a month.

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