The reviews for Rose Manor Inc are sharply mixed, producing a polarized overall picture. Several reviewers strongly praise the facility as a warm, homelike small residence with kind, caring staff and residents who appear happy and comfortable. Multiple reviewers explicitly say they would highly recommend Rose Manor, call it the best in DeLand, or praise its inviting, cozy environment and pleasant food. These positive reports emphasize personal, friendly interactions, a small-house atmosphere where residents and staff feel like "great people," and an intimate setting that feels more like a home than a large institution.
Counterbalancing that positive thread are multiple, strongly negative accounts that focus on the facility's small size and the service gaps that can come with it. Key facility concerns include very small rooms, shared two-bed rooms, and a cramped or crowded layout; the home is licensed for only ten people, which some reviewers view as contributing to a depressed or claustrophobic feel. Several reviewers described the atmosphere as lonely or depressing, with residents simply placed in front of the television rather than being engaged in activities. "No activities" and a sense of residents being "plopped in front of the TV" point to an important shortfall in meaningful engagement and programming for residents.
Care quality and staff impressions are also mixed. Many reviewers explicitly commend staff as kind, nice, and attentive, reinforcing the positive small-home impression. However, other reviewers raised serious concerns about care competency for residents with dementia, describing staff as inexperienced with dementia care. This discrepancy suggests inconsistent experiences that could be due to staffing variability, training gaps, or different expectations from families. One review raises a management concern—reporting no condolence offered and calling the owner "money-hungry"—which signals a perceived lack of compassion or professionalism from leadership in at least one case.
Cleanliness and overall condition of the facility appear in conflicting reports: several reviewers call Rose Manor clean and inviting, while at least one review labels it "disgusting." This direct contradiction points to inconsistent standards or variable housekeeping practices over time or between different parts of the house. Dining receives limited but positive mention ("food" and "pleasant dining/food reported"), which suggests that meals can be satisfactory though this area is less frequently discussed than staffing or the physical environment.
Across the reviews a clear pattern emerges: the small, home-like model is a major draw for some families and a major liability for others. Those who value intimacy, personal relationships with staff, and a cozy setting report very positive experiences. Those who prioritize space, consistent clinical competence for memory care, structured activities, and clearer evidence of compassionate management report significant shortcomings. The divergence in sentiment makes it especially important for prospective residents and families to verify particulars in person—ask about current occupancy, room arrangements (shared vs private), activity schedules, dementia-care training for staff, cleaning protocols, and leadership responsiveness—because the reviews indicate experience can vary widely. Overall, Rose Manor appears able to provide a warm, homey environment with caring staff for some residents, but there are credible concerns from other reviewers about space, engagement, cleanliness, dementia-care experience, and management that merit careful investigation before making placement decisions.
