Pilgrim Place

    625 Mayflower Rd, Claremont, CA, 91711
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.70 · 105 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      4.5
    • Building

      4.8
    • Value

      4.4

    Location

    Map showing location of Pilgrim Place

    About Pilgrim Place

    Pilgrim Place is a verified senior living community with a high community score of 9.3, and it can support up to 454 residents, which is quite a number of people to live together, and there's a real mix of options since they offer independent living, assisted living, memory care in the Rauch Houses, skilled nursing in their Health Services Center that locals say is one of the finest around, and even a continuing care retirement community set up so someone can get more care as their needs change without having to move far. The campus covers 32 acres and has natural surroundings with colorful plants, so there's plenty of greenery to look at and quiet spots for sitting or walking. The Health Services Center and memory care services are both set up not only for residents but are open to folks from the nearby community as well, which means people who don't live there can benefit too.

    Residents lead many of their own activities and can join in planned day trips, so there are always things going on, and they have scheduled daily events plus a big annual Festival that's popular for its crafts, music, and food, drawing folks from all around. For those who like working with their hands, there's a stain glass shop and a wood working shop, and for those who love swimming, the pool is well-maintained and a favorite spot. Help is available for daily living needs like bathing, dressing, transferring, and medication management, and there's always staff around because supervision is 24 hours a day, day and night. Respite care is available if someone just needs a short-term stay or extra help now and then.

    There's move-in coordination to make arriving less stressful, and they also provide community-run transportation, linen and housekeeping services to keep things clean and comfortable, and a weekly schedule of fitness programs for staying active. The food services pay special attention to diets, offering diabetic meals and support for special dietary restrictions, and that's important for those with health needs. The two Rauch Memory Care Houses provide private and semi-private rooms for people living with dementia or Alzheimer's in a secure and supportive setting.

    Pilgrim Place takes a welcoming and inclusive approach, with a focus on peace, justice, and sustainability, and there's a strong sense of social change and community action among residents and staff alike. Accessibility is considered, so it's easier for residents and visitors to get around the campus and common areas. There are concierge services to help with daily details and a range of amenities to make life straightforward. Every aspect, from daily events to medical care, is set up to match many different needs, so residents can find support for whatever stage they're at in life.

    People often ask...

    State of California Inspection Reports

    13

    Inspections

    2

    Type A Citations

    0

    Type B Citations

    4

    Years of reports

    16 Jul 2024
    Found no evidence of a rat infestation in the kitchens based on interviews and inspection.
    29 Jan 2024
    Identified staffing and training deficiencies, with one technical violation cited. Resident rights and records were found to be in compliance.
    23 Jan 2024
    Confirmed no deficiencies were found during annual inspection, COVID-19 safety measures in place, adequate PPE and supplies observed, and proper screening for visitors and staff.
    19 Oct 2023
    Reviewed allegations that staff did not respond to residents' requests promptly and were under the influence of drugs. Found no substantial evidence to support these claims.
    31 Aug 2023
    Investigated allegations of staff failing to prompt resident to shower, failing to assist resident with physical therapy, and administering incorrect medication. Insufficient evidence to prove or disprove allegations.
    13 Jul 2023
    Found no evidence to support allegations of staff neglect, failure to seek timely medical attention, or failure to meet resident's catheter needs.
    25 Apr 2023
    Confirmed that staff are qualified to administer medication and residents are receiving medication as prescribed. Residents are ensured to receive an adequate daily food intake.
    11 Apr 2023
    Confirmed no deficiencies during visit regarding safety measures in response to resident concerns about active shooter(s).
    22 Feb 2023
    Confirmed allegation of staff hitting a resident, resulting in bruising.
    • § 87468.1(a)(3)
    01 Dec 2022
    Inspection found good infection control practices in place, including proper signage, PPE availability, screening protocols, and cleanliness measures.
    07 Nov 2022
    Confirmed unsupervised wandering of a resident resulting in injury. Security measures enhanced following incident.
    • § 87468.1
    10 Feb 2022
    Confirmed compliance with COVID-19 infection control practices in all areas of the facility, including staff and resident vaccination, PPE availability, social distancing, symptom screenings, and sanitation measures.
    27 Jul 2021
    Evaluated a memory care building for compliance with regulations and found it met all required standards.
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