Oak Hammock at the University of Florida

    5100 SW 25th Blvd, Gainesville, FL, 32608
    4.1 · 32 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Nice campus, inconsistent and costly

    I have mixed feelings. The campus is new, bright and impeccably clean with excellent rehab, on-site medical services, great activities, lovely dining and many caring nurses and staff who made my mother feel at home. But care was inconsistent: some staff were rude or neglectful, we saw medication errors, poor monitoring, bedsores and an ER visit, and management/communication could be lacking. It's expensive and billing/insurance issues forced a move for us - I'd recommend this place only if you have a strong advocate and closely monitor care and costs.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Physical therapy

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.13 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.0
    • Meals

      4.5
    • Amenities

      4.9
    • Value

      2.0

    Pros

    • Many caring, long-tenured and attentive staff members
    • Extensive on-site medical services (MDs, ARNP, dentist, audiologist, PT/OT)
    • Dedicated rehab services and strong medication management
    • Continuing education and University of Florida courses
    • Wide variety of activities (woodworking, stained glass, beekeeping, gardening)
    • Multiple fitness amenities (gym, swimming pool, tennis)
    • Active resident community and intellectually stimulating programs
    • Multiple dining venues (candlelight, garden dining, fine dining, carryover meal credits)
    • Comprehensive campus with bank, library, gift shop, beauty/barber services
    • Pets allowed with on-site vet
    • On-site nurse practitioner and regular psychologist visits
    • Transportation and scheduled trips (buses, field trips, cultural activities)
    • Clean, bright, and newer facilities with pleasant outdoor spaces and trails
    • Various housing options (apartments, cottages, independent houses, two-bedroom units)
    • Homestead allowance and some utilities/taxes included (no electric/TV/taxes billed monthly reported)
    • Responsive maintenance and housekeeping
    • Memory support and skilled nursing/continuous care available on site
    • Active social calendar (Friday movie nights, ice cream nights, nail services, club events)
    • Strong marketing/outreach and good COVID policies
    • Well-regarded dining and restaurant-style service by many reviewers

    Cons

    • High cost; described as very expensive and only affordable for the wealthy
    • Inconsistent quality of care—reports of neglect, medication errors, and inadequate monitoring
    • Staff performance varies by shift and individual (especially reported 3rd shift issues)
    • Reports of bedsores and injuries for some residents
    • Instances of rude or unprofessional staff and poor communication
    • Management turnover and perceived decline in quality over time
    • Billing disputes and reports of overbilling or insurance cap issues forcing relocation
    • Some food and dining criticized as mediocre by a subset of reviewers
    • Occasional lapses in basic personal care (clothes not changed, hair messy, refused bathroom help)
    • Service depends on level of care and can be uneven across units
    • Serious adverse incidents reported (ER visits, bloody arms/bandages) by some families
    • Need for strong family advocacy to ensure consistent care
    • Not a fit for everyone despite overall positives

    Summary review

    Overall sentiment across the reviews for Oak Hammock at the University of Florida is mixed but leans positive when evaluating amenities, engagement, and on-site medical/rehab capabilities. Many reviewers praise the community for its extensive and varied offerings: university-affiliated continuing education, a very active social calendar, and a broad slate of hobby facilities such as woodworking, stained glass, beekeeping, and gardening. The campus is frequently described as clean, bright, and newer, with pleasant outdoor spaces, trails, and abundant opportunities for intellectual stimulation and cultural engagement. Multiple dining venues, a library, bank, gift shop, beauty/barber services, and even on-site veterinary care for pets add to the sense of a full-service campus that supports independent, active lifestyles.

    Staff and clinical care receive both strong commendations and serious criticisms, producing one of the clearest patterns in the reviews: several respondents report exemplary, compassionate, and long-tenured staff who become like family, responsive maintenance, proactive medical management (including on-site MDs, ARNPs, dental and audiology services, PT/OT five times per week in some reports, and regular psychologist visits), and very good rehab outcomes. These accounts highlight the community’s ability to provide high-quality short-term and ongoing clinical care, making Oak Hammock suitable for residents needing rehabilitation or a continuum of care. Conversely, a notable minority of reviews recount troubling lapses: medication errors, lack of monitoring, bedsores, refusal of basic assistance (bathroom help, pain medication), and even emergency room visits. Several specific reports name shifts or staff members alleged to be unprofessional, and some families reported neglect and injuries. This divergence suggests variability in care delivery by individual staff members, shifts, and possibly by unit.

    Management, cost, and consistency are recurrent themes. Multiple reviewers describe Oak Hammock as expensive—some say prohibitively so—and mention insurance caps or billing disputes that forced relocation. A few reviewers note that early years were fantastic but that quality declined after management changes, pointing to turnover as a factor in uneven performance. Other reviewers call out instances of overbilling or the need for an active family advocate to secure appropriate care. Taken together, these comments indicate that while the campus offers premium services and programming, prospective residents and families should scrutinize contracts, costs, and the specifics of included services, and be prepared to monitor care quality and billing closely.

    Dining, activities, and lifestyle are generally highlighted as major strengths. Many reviews praise the food, multiple dining styles (including candlelight and garden dining), meal plans with carryover credits, and a full-service restaurant atmosphere; however, a minority find the food mediocre. The activity program is repeatedly applauded—residents take university classes, go on field trips, enjoy movie nights, gardening plots, kayaking, biking, and specialized events (bonsai exhibit, cat rescue excursions). The community’s university connection is notable and provides continuing education and intellectual stimulation that many residents value highly.

    In summary, Oak Hammock offers a robust, well-appointed campus with extensive amenities, on-site clinical services, and an active resident life that many current and former residents and families highly recommend. However, the reviews reveal significant variability in care and staff performance, occasional serious lapses resulting in medical complications for some residents, and a steep cost structure that may not be affordable for all. Prospective residents should weigh the strong programmatic and clinical advantages against reports of inconsistent care, ask detailed questions about staffing and oversight (especially night coverage and transitions of care), review billing and insurance implications carefully, and plan for active advocacy to help ensure the level of service they expect.

    Location

    Map showing location of Oak Hammock at the University of Florida

    About Oak Hammock at the University of Florida

    Oak Hammock at the University of Florida sits on a peaceful 136-acre campus in Gainesville, Florida, where big oak trees cast wide, cool shade, and people see neighbors out walking their dogs or biking along green paths. The place has a mission to support older adults and build an active, caring community, and you can see that in the way neighbors smile and talk as they pass, in the way activities fill up the common rooms most days. The community runs as a not-for-profit, always putting resources back into its programs and services, and the history tied to the University of Florida brings a real energy, because you see classes on computer skills, history, politics, philosophy, and even genealogy, along with special programs through the Institute for Learning in Retirement, where people gather to keep their minds sharp.

    Oak Hammock provides a full range of living options for people 55 or older, like 269 residential units with 212 apartments and 57 villas and homes for independent living, and then there are 52 assisted living units, 12 memory care units, and the 73-bed skilled nursing center called the Health Pavilion Living. Residents with different needs find personal care, rehabilitation, and medical services like nurses, medication support, wound care, and therapies, and staff help with daily things such as dressing, bathing, and medication reminders. The monthly rates for assisted living run from $2,500 to $8,000, and a nursing home room, whether private or semi-private, ranges from $6,000 to $10,000. People can pick from different floor plans and room types, some with kitchens or kitchenettes, washers and dryers, cable TV, and all have safety features like sprinkler systems and accessible bathrooms.

    The community uses a Life Care program, part of its Continuing Care Retirement Community (CCRC) model, so people start out in independent living, but as needs change, they can move to assisted living, memory care, or skilled nursing, and the financial model helps with the cost of long-term care. Oak Hammock links closely to the University of Florida, so residents can join educational and cultural events, and there's a steady schedule of classes, art, crafts, and health programs. People can use the fitness center, meditation room, hair salon and barber, community dining rooms, and outdoor spaces for walking or throwing a ball to the dog on the pet-friendly campus.

    Services like meal preparation, transportation, laundry, and housekeeping are standard for everyone, and people who want extra help with dressing, grooming, bathing, or toileting get support from staff trained for these things. Medical services include podiatry, health check-ups, and therapies like speech, occupational, and physical rehab. Transportation goes to local medical facilities, and there's guest parking and Wi-Fi throughout the property.

    Rooms and apartments have safety and handicap features. There are organized activities-arts, crafts, discussions, and exercise groups-and the campus map and Resident Portal help new folks find their way. Oak Hammock stays open 24/7, but the main offices are open 8:00 to 17:00 daily except Sundays. The community has a close-knit feel thanks to social, educational, and health programs, with a focus on wellness, independence, and personal growth. You'll find neighbors who've lived scholarly, interesting lives, and the pace is active but never rushed, so people can keep learning and growing together, all with the University of Florida close by. More information is available at oakhammock.org.

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