Caring staff, costly clinical lapses
I placed my mom here because the staff are friendly, attentive and well-trained, residents are relaxed, and the place feels clean and homey with beautiful, well-maintained grounds. The buildings are dated, admissions are selective, they don't accept MediCal and the price is out of reach for many - TB tests and extra paperwork are required. We experienced medication errors (her first-week meds were missed) and her health declined; I had difficulties with the Wellness Director until I advocated for her. Staff genuinely care and are always available, but the cost and those clinical lapses make it not ideal for my mom.
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Amenities
4.00 · 4 reviews
Overall rating
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Care
3.0Staff
4.0Meals
4.0Amenities
4.0Value
2.0
Location
People often ask...
Primrose Alzheimer's Living offers memory care.
The full address for this community is 2080 Guerneville Rd, Santa Rosa, CA, 95403.
Yes, Primrose Alzheimer's Living offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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