Hearten House II sits at 2571 S. 7th St. in La Crosse, WI, and has a quiet, small home-like setting with private rooms and half-baths for up to 12 residents, all of whom have some type of memory loss or dementia like Alzheimer's. The staff provides 24-hour supervision and on-site care, so residents who wander or get confused get support whenever they need it, and every person receives dementia care that's meant to fit their own specific needs. This community doesn't offer skilled nursing, but the Resident Care Assistants and nurse on-call help with bathing, dressing, moving around, taking medication, and reassurance, and the care follows guidelines for dementia waivers. Folks who need one-on-one companion support can get it, and there's always a focus on keeping everyone comfortable, clean, safe, and feeling at home.
The place has 12 beds and is smoke-free and pet-free, with a secured environment to keep residents who wander safe while still giving them space to move about as freely as they can. There's a screened sun porch and a courtyard, a whirlpool bath, and regular weekly housekeeping and laundry services-including dry cleaning-so you don't have to worry about chores piling up. The rooms come furnished and there's high-speed internet, while communal dining rooms provide three daily meals, snacks, and special diets for allergies or diabetes, with all-day dining options. Residents can join group community activities like Bingo, board games, reminiscing, trivia, and more, led by volunteers, and many activities help folks stay active or creative, keeping hands and minds busy and helping with recall.
Scores for Hearten House II show strong performance in assessment and care planning at 90.99% and life enrichment at 89.79%. The therapeutic environment receives 81.25%, but there's room for improvement in education and support at 57.59%. The overall score sits at 79.44%. Staff help with medication, continence care, transfers for those who can't walk well, and there's a safety system with emergency alerts. The setting's meant to feel cozy and familiar. There are communal spaces like a garden and community room, plus shared worship and pastoral care, including weekly ecumenical services, so families can be involved too. Residents here have priority access to other Eagle Crest Communities housing if something changes, and everything comes tailored for folks with dementia who need 24-hour support in a peaceful, residential environment.
