Lassen Nursing & Rehabilitation Center sits out in Susanville, California, right there in Lassen County where you get that peaceful rural feel and you're not far from neighbors who care, and they've been a trusted part of the community for quite a while, staying involved and sticking to offering up real, compassionate care for folks who need help with long-term conditions or are working on recovery. This place has 96 certified beds and usually has about 84 residents every day, and you'll find all kinds of care here-short-term, long-term, respite, intermediate, skilled, and hospice-because the staff works to meet folks where they're at, and they try to focus on each person's needs with that patient-focused approach, though nurse turnover is higher than other places nearby and licensed nursing hours sit below California's average, with about 3.70 nurse hours per resident per day. The grounds have outdoor spaces and gardens where residents can relax or join in activities, and activity programs run from religious services to outings, so there's a bit for everyone, and they even do individual, family, and group sessions for extra support, while therapy options like physical, speech, occupational, and recreational therapies, plus specialized rehabilitation and pain management services, are all available to help folks recover or keep up their abilities as long as possible.
They also offer outpatient and residential programs, clinical assessment, restorative therapies, and a nurse-led restorative nursing program that's all about keeping up or improving physical, mental, and social health, and the meals get planned and checked by a registered dietitian, aiming for proper nutrition and even offering health counseling and education. Staff at Lassen carry out wound care using new technologies, and care plans happen through a team approach-folks work together on assessment, planning, and advocacy to try to make sure each resident gets what they need. Laundry, environmental, and food services are part of the regular support, and nurses trained in IV therapy care for residents who need it.
As for oversight, Crescent Facilities Operations LLC holds direct ownership, and entities like Bering Properties LLC, Jenmax Enterprises LLC, and others share indirect ownership interests, with Cambridge Healthcare Services bringing in management and Cassandra Garrard, Ira Smedra, and Jacob Wintner holding managerial roles for many years now. Lassen has had some findings in inspection reports, including a recent complaint from April 2025, which listed four deficiencies such as infection control issues and food complaints that brought no proven harm but showed room for improvement; in total, there have been 57 deficiencies found and 2 related to infection. The place keeps public inspection reports available and operates with a higher nurse turnover rate than the state's average. The staff work to create a safe, supportive place for recovery and long-term care, but there are always areas where attention is needed, and Lassen continues to be a part of the local community, doing its best to serve residents and families.
