Windsor Terrace of Westlake Village

Windsor Terrace of Westlake Village sits in Thousand Oaks, CA and offers skilled nursing, rehabilitation, assisted living, and memory care services for adults age 55 and older, and you'll find that it's a place where the care team gives 24-hour support, handling everything from help with bathing, dressing, and medication to more advanced nursing tasks, and if someone needs attention for wounds, therapy after surgery, help with dementia or Alzheimer's, or even advanced respiratory care, they've got all those bases covered, plus the nurses and other staff keep families in the loop and make sure loved ones stay informed. Folks live in rooms that feel pretty comfortable, with private bathrooms, big windows, nice lighting, air conditioning, TV, phone, and Wi-Fi, while the building itself stays clean and easy to get around, with sprinklers for fire safety and plenty of spaces where people can gather, play games, watch movies, go for walks outside, or just take part in arts and music programs, and if seniors want to bring pets, they're welcome. Windsor Terrace offers different types of therapy-physical, speech, occupational, or recreational-and also provides pain management, wound care, post-surgery care, and even nutritional counseling with meals that fit special requirements like gluten-free, vegetarian, allergy-sensitive, or diabetic diets, all served in a dining room with restaurant-style meals or even all-day dining. There's help for those who want to stay active with exercise rooms, fitness programs, walking paths, and scheduled daily events, and the team encourages independence while giving support where needed, even offering short-term stays so caregivers can get a break. Residents and families have councils they can join if they want to speak up or talk about how things are run, and there's a management team on-site, along with a resource center packed with articles and information to help seniors and their families understand choices. The facility can handle almost 99 residents on Medicare and Medicaid and keeps nurse staffing at about 3.78 hours per resident daily, which lines up with the community's rating of 3 out of 5 on Medicare.gov; the quality scores for clinical care rank higher than average at 5 out of 5, though it's worth noting the health inspection rating stands at 2 out of 5, and there've been 13 substantiated complaints listed, but there are no federal fines, and ownership changed hands within the past two years. People who stay here can count on security, comfort, and a variety of services, with non-ambulatory care for those needing more help and hospice care for people facing end-of-life situations, plus the building lets folks use communal spaces, access a library, get laundry done, and enjoy indoor and outdoor activities. Windsor Terrace accepts both Medicare and Medicaid for payments, and while it's run for profit by a corporation, the place does focus on keeping residents healthy, comfortable, and as independent as possible, with a licensed team led by physicians, and you can take a look at their website at windsorterracecare.com for more details or updates.