Los Robles Hospital & Medical Center D/p Snf

    150 VIA MERIDA, Westlake Village, CA, 91362
    2.9 · 7 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Clean facility but poor care

    I stayed at this newer, clean facility with a spacious room and decent, diet-tailored meals - a few staff were very caring. But it felt hospital-like and was clearly understaffed: nurses were rushed/unkind, my pain was poorly managed and downplayed, response times were long, and communication about treatment and discharge (no callbacks or updates) was frustrating. I'm grateful to the good caregivers I met, but I wouldn't recommend the facility overall.

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    Amenities

    2.86 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.2
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      2.9

    Location

    Map showing location of Los Robles Hospital & Medical Center D/p Snf

    About Los Robles Hospital & Medical Center D/p Snf

    Los Robles Hospital & Medical Center D/p Snf sits within the hospital's East Campus and has 42 certified beds where folks receive skilled nursing care, rehabilitation, and various services in a safe place. The place keeps a close watch on important things like weekly generator checks and monthly safety tests. Staff include full-time registered nurses, licensed practical or vocational nurses, certified nurse aides, and other healthcare workers who look after residents day and night. Therapists here help people recover after injuries and surgeries like knee replacements, and many patients get back to walking with their support. There are services on site like physical, occupational, and speech therapy, along with pharmacy, social work, podiatry, mental health, dental, and laboratory support. Licensed pharmacists oversee medicines, making sure everyone receives the right dose safely. There's a big focus on preventing mistreatment or neglect, and staff follow strict policies to protect each person's well-being. You'll also find dietary, housekeeping, and activity services to keep residents healthy and engaged in the community. The place is set up for both assisted living and skilled nursing, with memory care, respite care, hospice, adult day care, outpatient rehab, and palliative care options. Los Robles Hospital & Medical Center D/p Snf is certified for Medicare and Medicaid, follows CMS quality standards, and participates in Medicare's payment programs. Sprinkler systems are in place for fire safety, and the facility's got different studio room layouts to choose from. Care plans are thorough, with clear goals and steps for each resident. Most people say the nurses and therapists work hard to help everyone get stronger and feel supported during recovery. The facility holds a 5-star rating and a top score of 10/10 from community reviews, which shows the staff is friendly, helpful, and committed to safe, patient-centered care for seniors in need of skilled nursing, rehabilitation, or memory care in a hospital-based setting.

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