Overall sentiment in the reviews of Broward Nursing & Rehabilitation Center is mixed but leans positive in areas of clinical rehabilitation and caregiving; many families praise the facility’s therapy services, nursing staff, and social programming while also highlighting recurring operational and environmental concerns.
Care quality and clinical services are repeatedly cited as strengths. Physical and occupational therapy receive consistent, strong praise for producing tangible improvements in mobility and function — families report daily therapy sessions, steady progress walking, and therapists who push appropriately and explain care plans. Wound care and specialized nursing receive favorable mentions, and many reviewers describe nurses as kind, professional, and attentive. Several testimonials describe CNAs and aides who go “above and beyond,” help with feeding, dressing, and emotional support, and provide personable care that comforts families.
At the same time, reviewers describe variability in direct-care performance. While many families report compassionate, patient staff, others note abrupt or inattentive aides, hard scrubbing during bathing, missed showers, slow diaper changes, and inconsistent hygiene practices for some long-term residents (reports of body odor and missed bathing/teeth brushing). Several reviews mention that daytime staff are stronger than evening or night shifts, indicating uneven performance across shifts. Short-staffing and being overwhelmed by patient volume are recurring themes tied to these lapses and to slow response times when residents push call lights.
Facility condition, cleanliness, and environment generate mixed reactions. Numerous reviewers praise cleanliness — clean rooms, mopped floors, tidy dining areas, and prompt sheet changes are common. However, there are also repeated complaints about odors on certain floors, pest sightings (cockroaches/bugs) in a minority of reports, and occasional lapses such as spills not cleaned promptly or papers and items left on the floor. The building itself is frequently described as old and dated; reviewers call for modernization and improvement of ambiance and some physical infrastructure.
Dining and nutrition are another polarized area. Multiple reviewers enjoy the meals and praise particular dishes and organized dining service; others find food bland, repetitive (rice or chicken too often), lacking fresh fruit/vegetables, or ill-suited to restricted diets. Several families report that dietitian promises weren’t kept or that food lacked flavor for residents on therapeutic diets, and a few note weight loss tied to poor appetite.
Communication and administrative responsiveness vary widely. Positive reports highlight proactive social workers, regular family updates, timely calls about incidents, and managers who resolve grievances. Conversely, many families report difficulty reaching nurses or doctors by phone, slow front-desk response, unclear information-sharing between therapy and nursing teams, and occasional failure to follow through on requested communications. Parking availability and front-desk accessibility are named as minor but recurring inconveniences.
Safety and serious incident reports are fewer in number but important. A handful of reviewers describe alarming events: missing or improperly set oxygen/BiPAP equipment, missed medication deliveries, delayed ambulance response, alleged harmful therapy, and isolated cases of hospital-acquired infections or clinical deterioration. Some reports recount missing personal belongings or requests to sign unclear paperwork. While these instances are not the majority, their severity is notable and suggest families should actively verify clinical safety processes (medication administration, respiratory equipment setup, infection control, and secure handling of personal items).
Activities, social engagement, and family experience are frequently positive. The facility offers engaging programming — gardening, field trips, TVs in common areas, and lively communal life — and many long-term residents flourish socially. Several families say their loved ones are happier there, form friendships, and enjoy participating in programs that support emotional well-being.
Patterns and recommendations: reviews indicate a clear pattern of strong rehabilitative services and empathetic direct-care staff paired with operational stressors (short-staffing, communication gaps, dated facilities, and occasional safety/cleanliness lapses). For prospective families, the balance of evidence suggests Broward can provide effective rehabilitation and compassionate nursing for many residents, but it is prudent to: (1) ask about staffing ratios on the specific unit and during evenings/nights; (2) clarify protocols for medications and respiratory equipment setup; (3) request regular, preferred-channel family updates and point-of-contact staff; (4) inspect the room/unit for odors or pest evidence during visits; and (5) discuss dietary accommodations and menu options with the dietitian early on. Families already using the facility should maintain active communication, escalate unresolved care concerns to management promptly, and consider periodic checks on hygiene, room cleanliness, and personal belongings.
In summary, Broward Nursing & Rehabilitation Center shows many strengths—especially in therapy, many aspects of nursing care, and social programming—but also demonstrates variability in responsiveness, cleanliness in isolated areas, food quality, and administrative consistency. Reviews reflect both strongly positive experiences (including measurable rehab outcomes and compassionate staff) and serious, though less frequent, safety and hygiene concerns. The facility may be a good fit for residents prioritizing robust rehabilitation and personable caregiving, provided families stay engaged, verify safety protocols, and monitor for the operational issues that recur in the reviews.
