Waterford Rehab & Nursing Center sits in Hialeah and operates as a skilled nursing facility that takes Medicare, Medicaid, and a broad range of health insurance options while supporting 214 certified beds and serving an average of 199 residents daily. The center helps both short-term and long-term residents with services like post-surgical rehab, cardiac rehab, orthopedic rehab, respiratory care, wound care, and specialty memory care for dementia and Alzheimer's, and folks can also get help with diabetes care, pain management, neuromuscular care, nutritional management, stroke rehabilitation, tracheotomy care, and IV therapies. The community focuses on comprehensive care, with a team including physicians, nurses, therapists, dietitians, social service staff, and others to deliver care plans based on each resident's physical, cognitive, and emotional needs, and it provides 12 to 16 hours of nursing care each day along with a 24-hour supervision and emergency call system.
Residents can get help with all daily needs, such as bathing, dressing, transfers, and medication management, plus the staff coordinates doctor visits and oupatient care, and the place offers emotional and nutritional counseling and support for both short-term recovery and long-term stays. Waterford gives access to furnished rooms featuring private bathrooms, cable TV, air conditioning, Wi-Fi, telephones, kitchenettes, and has both housekeeping and laundry included, and families can use move-in coordination and support services.
Meals come prepared by a professional chef, with restaurant-style dining that accommodates allergies, diabetes, and other special diets, and residents can eat at any time of day in the main dining room. The community, which recently received renovations and is recognized for its design, provides a range of outdoor and indoor spaces like a game room, movie theater, activity and arts rooms, walking paths, library, fitness room, spa/wellness area, and a community garden, while recreation programs such as organized community activities, movie nights, music programs, and social support are available for everyone who wants to participate.
The staff offers transportation, parking, daily housekeeping, and individualized activity programs to try and keep residents busy and safe, but there have been some issues reported in recent inspections, like four deficiencies noted in August 2024, including problems with accurate assessment, privacy of personal and medical records, accident safety, and infection control, totaling eighteen deficiencies overall. The nurse turnover rate is lower than average at 24.1%, but staff nurse hours per resident per day fall below the state average at 3.61 hours compared to 3.9, and no information about management staff is available. Waterford Rehab & Nursing Center maintains ownership under Waterford Holdco LLC, with indirect owners connected to the Philipson Family Limited Liability Company and others, and strives to offer a friendly and safe environment, but families should know its recent inspection record includes privacy, supervision, infection, and resident assessment deficiencies.
