Winter Haven Health And Rehabilitation Center in Winter Haven, Florida, offers skilled nursing, rehabilitation therapy, physical, occupational, and speech therapy, along with post-acute and palliative care, which means people can get help after surgery, or for long-term comfort if they're living with an illness, and there's also respite care for times when caregivers need a break, so there's a variety of services for many different needs. The center has 140 certified beds, accepts Medicare and Medicaid, and provides both short and long-term care, so residents can stay for a little while or longer, and registered and licensed practical nurses cover 12-16 hour shifts with a 24-hour call system for round-the-clock supervision and care, and a nurse turnover rate of 31.4% means there are changes on staff, which is something to keep in mind. Residents receive 3.34 nurse hours per day, and maintenance and housekeeping staff work year-round to help keep rooms, walkways, and common spaces clean, plus an activities department sets up daily social and recreational events, with things like arts, music, movie nights, a library, garden, and even a business room for private calls or paperwork, so there are plenty of chances for people to stay busy or connect with each other. The dietary department provides restaurant-style dining, and they cover special diets, allergies, and diabetes-friendly meals, and all-day dining means people can eat when they're hungry, not just at set times. Rooms can have private bathrooms, kitchenettes, air conditioning, cable TV, Wi-Fi, and phones, and the building offers furnished rooms with emergency alert systems for peace of mind, so everyone's got the basics covered.
The facility is affiliated with Senior Health South and works with the Agency for Health Care Administration (AHCA), which means reports, legal actions, and state profiles are available, and the facility has experienced 25 total deficiencies as of October 28, 2024, including deficiencies in resident rights and quality of care areas like feeding tubes and following treatment preferences, so potential residents and families might want to check those details when making decisions. A wide range of healthcare services includes skilled nursing, rehabilitation, restorative programs, and assistance with daily living tasks like bathing, dressing, medication management, and transfers, and social services, nutritional services, laundry, and transportation help round out the support for people living here. There are walking paths, outdoor and indoor activity areas, a movie theater, spa room, fitness room, games, and programs designed for residents' comfort and engagement, plus the staff tries to support learning and diversity among the team, which means different perspectives get included in care. The center works with a multidisciplinary team that meets with residents, families, and staff to plan and review care, and staff dedicate themselves to specialized programs and best practices to address individual needs. Emergency power plans are in place, and legal action information, consumer guides, and other profile details are available in the facility's reports, so families have access to background facts. The environment aims for home-like comfort where the staff tries to provide peace of mind to both residents and their loved ones through services built to support health, comfort, and daily life.
