West Suburban Medical Center sits in Oak Park, Illinois, and has been serving the Oak Park and Chicago communities since 1914, taking care to make everyone feel safe and listened to, with doctors and nurses who try to explain things clearly and make strong connections with patients, and there's a focus on quality, with reviews from both residents and doctors helping guide care. The hospital covers a lot of areas, like Emergency Medicine, Pulmonary Critical Care, Ophthalmology, Rheumatology, Heart and Vascular Care, Orthopedics, Internal Medicine, and Women's Health, which means people can see many types of doctors in one location, and when someone needs help for special conditions like stroke, heart attack, sleep apnea, or migraines, there are specialists and recent performance numbers available on things like complications and recovery, and even mortality rates are shared so people know how things are going. The hospital has 234 beds and provides both inpatient and outpatient care, along with emergency services for urgent needs, and there's a Walk-In Wellness Center for quick visits, plus a women's health clinic opening soon in March 2025 in the Women's Health Center. Medical care can include gastrointestinal surgeries, such as gallbladder removal, gynecologic surgeries like hysterectomy, and different delivery options for babies, including C-sections and vaginal birth, with extra support for neonatal and newborn care. There are also services for cancer care, behavioral health, dermatology, diagnostic imaging, digestive problems, endocrinology, infectious diseases, laboratory testing, pain management, pharmacy, rehabilitation, senior health, surgery, men's and women's specific health needs, and wound care, so people with different needs won't have to look far.
West Suburban Medical Center provides procedures like appendectomy, bariatric surgery, colonoscopy, angioplasty, cataract surgery, knee or shoulder replacement, and Mohs surgery for skin cancer, and for people facing chronic problems like COPD, pneumonia, or respiratory failure, doctors keep careful track of complications and recovery records. Orthopedic care covers broken hips, and the staff tracks outcomes closely, while neurology staff help with care for strokes and related problems, again with clear performance numbers. Cardiology teams look after heart attacks and heart failure and they publish rates on complications, and the hospital keeps patient safety in mind by watching for infections, pressure sores, and blood clots. Amenities help patients feel comfortable and safe - there's wheelchair access, parking, WiFi, restrooms, valet service, and room to move around, so visits can go as smoothly as possible. The hospital has programs like Patient Safety Excellence and Outstanding Patient Experience and works to keep rooms clean and quiet, so people can rest and heal.
There is price information available so people know what to expect, and the hospital follows the No Surprises Act, with Good Faith Patient Estimate Tools to help keep costs easy to understand, and billing and insurance teams can help answer questions. The myLoyola patient portal lets patients get their medical records and schedule appointments online, with maps to help people find their way around, and there are supports for medical records and financial questions too. West Suburban Medical Center is part of Resilience Healthcare, hires hundreds of staff, offers graduate medical education and a Family Medicine Residency Program, and while there's a current challenge with ACGME resident accreditation, they're working on an appeal, and they still focus on training, community awareness, and care for people of all backgrounds, keeping things non-sectarian and community-based. The location also offers COVID-19 updates and resources to keep everyone aware of health issues, and there are services at the West Suburban College of Nursing. People can use the patient portal for help staying in touch and seeing their own health information, and the hospital tries to build lasting relationships with patients by focusing on clear, honest care, all while maintaining a strong safety record and offering a broad range of services right in Oak Park and River Forest.
