Highland Place Rehab And Nursing Center sits in Shreveport, Louisiana, and serves as a skilled nursing facility that holds 227 certified beds with an average of 173 residents each day, so you'll see it's quite a busy place with a bit of a steady crowd most of the time. The center falls under federal staffing rules, so the team gives at least 3.45 hours of direct nursing care to every resident each day, out of which at least 2.45 hours come from certified nursing assistants and at least 0.55 hours come from registered nurses, although their actual nurse hours per resident per day average 3.11, which falls below Louisiana's state average of 3.8. Leadership has stayed steady with James Andrews managing since 2007, and the facility belongs to Wellington Health Care Services as a private, for-profit limited liability company.
You'll find a wide mix of care options here, with both long-term care and short-term rehab, and services like physical, speech, and occupational therapy. The facility also offers pain management, wound care, dementia management, and rehabilitation after surgery or illness. Staff say they focus on listening and supporting each other, and residents are looked after by a healthcare team that tries to meet individual needs, and social events help keep people engaged. Highland Place offers custom healthcare services, so treatments and care routines can be adapted for each resident, depending on what's needed at the time.
Inspection reports show the community tries to meet many standards, but inspectors have found problems over the years, with 60 total deficiencies on record. There have been complaint inspections, including one in February 2025 that found one deficiency, and another in April 2025 that found two. Inspectors have cited the facility for issues with pressure ulcer care and for not always following treatment plans and residents' wishes. There's also been an infection-control deficiency tied to federal infection standards. Despite those issues, the nurse turnover rate stays lower than average at 25.8% compared to Louisiana's 48.4%, which can mean more stability for residents.
As a Medicare-certified center, Highland Place has information posted on its Medicare page for those who want to read more. Folks who can't visit in person can take a virtual tour of the building to see what the rooms, social areas, and care spaces look like. The company belongs to a larger healthcare group and focuses mostly on hospital and healthcare services, tailoring support as best they can for a range of needs. The facility's main draw, really, lies in its ability to offer both long-term and short-term care, and in the fact that, beneath the surface, the staff aims to keep the residents' well-being at the top of their to-do list, even as they work through any challenges that might come up.