What levels of care does this community offer?

Mount Saint Joseph offers skilled nursing.

Are there photos of this home?

There are 1 photos of Mount Saint Joseph on Mirador.

What is Mount Saint Joseph's address?

The full address for this community is 7 Highwood St, Waterville, ME 04901.

Does this community offer respite care?

No, Mount Saint Joseph does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Mount Saint Joseph | Skilled Nursing in Waterville, ME

Mount Saint Joseph sits close to two cafes and parks, so residents can easily get out for fresh air or a cup of coffee, and with 26 restaurants, 12 places of worship, 11 pharmacies, 33 physicians, and 8 transportation options nearby, the basics are always within reach, which can come in handy for both daily errands and medical needs. This skilled nursing facility provides Independent Living, Assisted Living, Memory Care, and rehabilitation services, and care staff stay on-site around the clock to help when needed, including on-call nurses and licensed nurses, who are approachable and attentive, making sure people get looked after with kindness and respect. Residents in the rehab unit have limits on personal devices, which means only a small 20" TV is allowed, and it's kept about ten feet from the bed, and there are certain policies in this area about keeping personal property and using entertainment devices.

Apartments come with in-unit living rooms and kitchenettes for a homelike feel, and the rooms are cleaned by housekeeping staff, who keep things tidy. Services include meals cooked fresh daily, general transportation for errands or appointments, and support for personal care and exercise, while special programs like Meta Quest, Meta AI, and field trips help keep minds and bodies active. Social activities and events, including yoga and stretching classes, are planned, and the place has outdoor common areas, and the community welcomes pets, which can help some residents feel more at home.

Healthcare is a main focus, with fast access to hospitals, medication management, injury and fall prevention, wound care, hospice and palliative care, and therapy services like physical, occupational, and speech therapy, along with respiratory rehabilitation, and the team will create personalized care plans with a physician, therapists, and nursing staff. They offer services for people with mental and physical disabilities as well, using incident reporting, door security measures, and overnight monitoring for safety, and the law regulates how they deliver care and handle medication and restraints.

There's WiFi for residents, communal dining rooms for eating together, and a blend of long-term care, post-acute rehab, and specialized programs for those dealing with joint replacement, cardiac recovery, COPD, diabetes, and pain management. Mount Saint Joseph uses a multidisciplinary approach, meaning their staff-who often refer to what they do as Meta Quest or Meta AI-work together across different specialties to support comfort and quality of life for each person, and the staff treat everyone with dignity, aiming to be friendly and compassionate while following safety rules and reporting any incident or injury.

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25 Jun 2025Complaint		25 Jun 2025Complaint Investigated a complaint and found no regulatory violations identified during the on-site visit.
10 Jun 2025Complaint		10 Jun 2025Complaint Investigated a resident fall with delayed physician notification and delayed treatment, and reviewed May 2025 medication administration. —Failure to notify physician after resident fall
10 Jun 2025Complaint		10 Jun 2025Complaint Found deficiencies in medication administration and fall response, including continued anticoagulant meds and delayed hospital evaluation. 10/144, Chapter 113Initial Comments 10/144, Chapter 113Resident Care - Medication Administration; Fall Response
17 Apr 2025Complaint		17 Apr 2025Complaint Concluded substantial compliance after a desk review of a complaint follow-up.
11 Feb 2025Complaint		11 Feb 2025Complaint Investigated a complaint and found that clinical records were incomplete and contained inaccurate information for at least one resident. §483.20(f)(5), §483.70(h)(1)-(5)Resident Records - Identifiable Information
11 Feb 2025Complaint		11 Feb 2025Complaint Investigated and determined not in substantial compliance with federal requirements for long-term care facilities. 42 CFR 483 Subpart BSubpart B – Requirements for Long Term Care Facilities §483.70(h)(5) Medical recordsMedical records – resident assessments and required documentation
13 Jan 2025Complaint		13 Jan 2025Complaint Investigated a complaint and found deficiencies showing non-compliance with licensing rules due to inadequate linen supplies and related issues. 10-144 CMR Chapter 110 - Regulations Governing the Licensing and Functioning of Skilled Nursing Facilities and Nursing FacilitiesNon-compliance with licensure regulations 10-144 CMR Chapter 110 - Regulations Governing the Licensing and Functioning of Skilled Nursing Facilities and Nursing FacilitiesQuality of Linens
13 Jan 2025Complaint		13 Jan 2025Complaint Determined that the provider was in substantial compliance with federal long-term care requirements.
02 Dec 2024Complaint		02 Dec 2024Complaint Concluded substantial compliance with the applicable regulations after investigating a complaint. No deficiencies were identified.
15 Nov 2024Complaint		15 Nov 2024Complaint Determined in compliance with long-term care requirements after a follow-up visit.
01 Nov 2024Renewal		01 Nov 2024Renewal Found substantial compliance with federal requirements for emergency preparedness and life safety provisions.
17 Sept 2024Complaint		17 Sept 2024Complaint Identified deficiencies related to abuse, neglect and misappropriation; incidents were not fully investigated or properly reported. —Deficiency related to abuse, neglect and misappropriation; failure to investigate and report
17 Sept 2024Complaint		17 Sept 2024Complaint An on-site evaluation identified widespread noncompliance with federal long-term care requirements, including resident rights violations, abuse reporting failures, unsafe care practices, and administration deficiencies across multiple domains such as environment, nutrition, infection control, and staff training. 42 CFR 483.10(e)(1); 42 CFR 483.12(a)(2)Right to be Free from Physical Restraints 42 CFR 483.12(b)(5)(i)-(v)Reporting of Alleged Violations 42 CFR 483.12(c)(2)-(4)Investigate/Prevent/Correct Alleged Violations 42 CFR 483.10(f)(10)Protection/Management of Personal Funds 42 CFR 483.10(c)(6); 42 CFR 483.10(g)(12); 42 CFR 483.10(c)(8)Right to Accept/Refuse Treatment and Advance Directives 42 CFR 483.10(i)Safe/Clean/Comfortable/Homelike Environment 42 CFR 483.12(b)(1)-(5)Abuse/Neglect Policies 42 CFR 483.15(c)(3)-(6)Notice Before Transfer/Discharge 42 CFR 483.15(d)(1)-(2)Bed-Hold Notice 42 CFR 483.20(k)(1)-(3)PASARR Screening 42 CFR 483.24Quality of Life 42 CFR 483.25Quality of Care 42 CFR 483.25(i)Respiratory Care 42 CFR 483.35(a)(1)-(2)Sufficient Nursing Staff 42 CFR 483.35(d)(7)Nurse Aide In-Service 42 CFR 483.45Pharmacy Services 42 CFR 483.45(g)-(h)Label/Store Drugs and Biologicals 42 CFR 483.60(i)Food Procurement, Storage and Safety 42 CFR 483.60(d)Nutritive Value/Temperature 42 CFR 483.60(g)Assistive Devices for Eating 42 CFR 483.80Infection Prevention & Control 42 CFR 483.80(d)(1)-(2)Influenza and Pneumococcal Immunizations 42 CFR 483.90(d)(2)Essential Equipment, Safe Operating Condition 42 CFR 483.95Training Requirements 42 CFR 483.95(b)Resident Rights Training 42 CFR 483.95(c)(1)-(3)Abuse, Neglect, and Exploitation Training 42 CFR 483.95(d)QAPI Training 42 CFR 483.95(f)Compliance and Ethics Training 42 CFR 483.95(g)In-Service Training for Nurse Aides 42 CFR 483.95(i)Behavioral Health Training 42 CFR 483.70Administration 42 CFR 483.70(h)(1)-(5)Medical Records 42 CFR 483.80(a)-(f)Infection Control Program 42 CFR 483.80(d)(1)-(2)Immunizations 42 CFR 483.90(d)(2)Essential Equipment, Safe Operating Condition 42 CFR 483.95Training Requirements
11 Sept 2024Complaint		11 Sept 2024Complaint Identified multiple deficiencies in licensing compliance, including missing signed contracts, inadequate grievance responses, and widespread lapses in resident records, medications, dietary services, and facility maintenance. 3.25.2 LicensingLicensing—Standard Contract 5.25 Grievance ProceduresGrievances and Advocacy Services 5.23 Resident RightsResident Rights—Notification and Access 5.25; 5.23Resident Rights—Information Dissemination 5.30.3.8 Resident RightsResident Rights—Dissemination of Council Records 7.1.4 Medications and TreatmentsDiabetes Training for Unlicensed Personnel 7.2.3 Medications and TreatmentsUnlicensed Personnel—Medication Administration Certification 7.2.3 Medications and TreatmentsRefresher Training for Unlicensed Personnel 7.3.4 Medications and TreatmentsMedication Refrigeration 7.7 Medications and TreatmentsExpired/Discontinued Medications 7.14 Medications and TreatmentsBreathing Apparatus—Diabetes Equipment Training 7.14.2 Medications and TreatmentsCPAP Equipment Cleaning Instructions 7.14.3 Medications and TreatmentsCPAP Orders—Monitoring and Instructions 7.15 Medications and TreatmentsFirst Aid Kit Training 10.9.4 AdministrationStaff Training and Development—Mandatory In-Services 11.1.1.1 Administrative and Resident RecordsAdministrative Records—Previous Address 11.1.1.4 Administrative and Resident RecordsReligious Affiliation 11.1.1.6 Administrative and Resident RecordsDentist's Information 11.1.2 Administrative and Resident RecordsInventory of Personal Property 13.5 StaffingStaffing—Performance Evaluations and Documentation 13.9 StaffingRegistered Nurse Services—Consultation 14.4 Dietary ServicesMenus—Posting and Filing 14.12 Dietary ServicesMealtime Atmosphere and Temperature 15.10.1 Sanitation/dietary servicesRefrigerator Temperature Monitoring 15.10.2 Sanitation/dietary servicesFreezer Temperature Monitoring 16.6.1 Sanitation/Physical PlantSanitation/Physical Plant Maintenance
11 Sept 2024Complaint		11 Sept 2024Complaint The inspection identified multiple deficiencies across resident rights, medication management, administrative records, staffing, dietary services, sanitation, and facility maintenance. These findings show failures to consistently protect residents’ rights, maintain accurate records, manage medications properly, and keep the environment clean and safe. 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions5.8 Resident Rights 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions5.30.3.8 Resident Rights 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions7.3.4 Medications and Treatments 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions7.7 Medications and Treatments 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions7.12.2 Medications and Treatments 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions10.9.4.11 Administration 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions11.1.1.1 Administrative and Resident Records 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions11.1.1.4 Administrative and Resident Records 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions11.1.1.6 Administrative and Resident Records 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions11.1.2 Administrative and Resident Records 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions13.5 Staffing 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions13.9 Staffing 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions14.4 Dietary Services 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions15.10.1 Sanitation/dietary services 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions15.10.2 Sanitation/dietary services 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions15.10.8 Sanitation/dietary services 10/144, Chapter 113-Regulations Governing the Licensing and Functioning of Assistive Housing Programs - Level IV, Private Non-Medical Institutions16.6.1 Sanitation/physical plant requirements
10 Sept 2024Renewal		10 Sept 2024Renewal The investigation found multiple life-safety deficiencies involving means of egress, exit access, and safety/fire protection systems with several items cited as deficient. CFR(s): NFPA 101Means of Egress - General CFR(s): NFPA 101Continued From page 4 CFR(s): NFPA 101Continued From page 7 CFR(s): NFPA 101Continued From page 5 CFR(s): NFPA 101Continued From page 8 CFR(s): NFPA 101Continued From page 11 CFR(s): NFPA 101Continued From page 13 CFR(s): NFPA 101Continued From page 14
10 Sept 2024Renewal		10 Sept 2024Renewal Identified multiple life-safety deficiencies related to construction type separation, means of egress, doors, emergency systems, and hazardous areas. Noted numerous issues with egress headroom, fire barriers, fire protection systems, signage, and storage safety. NFPA 101 Life Safety Code 2012 edition: 19.1.1.4; 18.1.3.5; 19.1.3.5; 8.2.1.3Multiple Occupancies - Construction Type NFPA 101 Life Safety Code 2012 edition 19.2.5.4Means of Egress - Other NFPA 101 Life Safety Code 2012 edition: 7.1.10.1; 18.2.1; 19.2.1Means of Egress - General NFPA 101 Life Safety Code 2012 edition: 7.2.1.4.2; 7.2.1.5.3; 7.2.1.6.2; 19.2.2.2.4; 19.2.2.2.5.2Means of Egress - Doors NFPA 101 Life Safety Code 2012 edition: 7.2.1.8.2; 7.2.1.8.2.5; 7.2.1.6.2; 19.2.2.2.4; 19.2.2.2.7; 19.2.2.2.8Doors with Self-Closing Devices NFPA 101 Life Safety Code 2012 edition: 7.7; 17.1.7; 18.2.7; 19.2.7Discharge from Exits NFPA 101 Life Safety Code 2012 edition: 7.9; 18.2.9.1; 19.2.9.1Emergency Lighting NFPA 70; NFPA 72 (Fire Alarm Code)Fire Alarm System - Installation NFPA 101 Life Safety Code 2012 edition: 7.10; 19.2.10.1; 19.2.10.2; 19.2.10.3; 19.2.10.4Exit Signage NFPA 101 Life Safety Code 2012 edition: 18.3.4.1; 19.3.4.1; 9.6; 9.6.1.8Fire Alarm System - Installation NFPA 13 ( sprinkler ) 2010 edition; NFPA 101; 18.5.7.1; 19.3.5.1-5Sprinkler System - Installation NFPA 13 2010 edition; NFPA 101 2012 edition 19.3.5.1-5; 18.5.7.1Sprinkler System - Installation NFPA 101 2012 edition 19.3.2.6; 18.3.2.6Alcohol Based Hand Rub Dispenser (ABHR) NFPA 80 (Fire Doors and Opening Protectives) 2010 editionMaintenance, Inspection & Testing - Doors NFPA 101 2012 edition 19.7.5.7; 18.7.5.7Soiled Linen and Trash Containers NFPA 99 (Health Care Facilities) 2012 edition 5.1.3.3.2; 5.1.3.3.3; 11.3.1; 11.3.2; 11.3.3; 11.3.4Gas Equipment - Cylinder and Container Storage
08 Jan 2024Infection Control		08 Jan 2024Infection Control Found that complete information about COVID-19 was not reported to NHSN during a seven-day period. This failure potentially affected data reporting to NHSN. 42 CFR 483.80(g)COVID-19 reporting to NHSN
03 Jan 2024Complaint		03 Jan 2024Complaint Found no deficiencies after an unannounced survey and concluded substantial compliance with applicable long-term care requirements.
06 Nov 2023Complaint		06 Nov 2023Complaint Concluded substantial compliance with long-term care requirements after an on-site visit related to a complaint.
22 Aug 2023Renewal		22 Aug 2023Renewal Determined that the facility was in compliance with federal requirements.
14 Aug 2023Infection Control		14 Aug 2023Infection Control Found that complete information about COVID-19 was not reported to NHSN during a seven-day period. 42 CFR 483.80(g)COVID-19 reporting to NHSN
29 Jun 2023Complaint		29 Jun 2023Complaint Identified failure to complete an Abnormal Involuntary Movement Scale assessment for a resident on antipsychotic medication. 42 CFR 483.45Free from unnecessary psychotropic meds/PRN use
29 Jun 2023Complaint		29 Jun 2023Complaint Investigated and found noncompliance with federal requirements due to missing AIMS testing for a resident on antipsychotics. 42 CFR Part 483 Subpart BAIMS testing requirement for residents on antipsychotics
28 Jun 2023Renewal		28 Jun 2023Renewal Observed substantial compliance with emergency preparedness requirements. A Federal Recertification Survey was conducted on 6/28/23.

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