Hallmark Living Holland

Hallmark Living Holland sits at 493 West 32nd Street in Holland, MI, and provides a mix of nursing, rehabilitation, assisted living, independent living, and memory care services with 90 licensed beds for seniors needing skilled care and Medicaid and Medicare support, along with several apartments for more independent folks, so you'll see different care levels across the community. The staff provides help with bathing, dressing, transfers, medication management, diabetes diets, and daily tasks, and they've got 12-16 hour nursing coverage with a 24-hour call system and supervision to keep everyone safe, which can be important for people who want some backup close by. Amenities include air conditioning, Wi-Fi, cable TV, a beauty salon, fitness and wellness rooms, a small library, computer center, game room, outdoor gardens, walking paths, housekeeping, laundry, and dining options ranging from restaurant-style meals to more casual bites that suit special diets, which really comes in handy for folks who have allergies or diabetes. They offer transportation for outings or doctor appointments, so getting around isn't as tough, and residents can join fitness classes, arts and crafts, movie nights, music programs, planned trips, and both staff-run and resident-led activities, which gives people something to look forward to each day, and there are even spaces for family visits and community gatherings. Hallmark Living Holland is a certified provider under Medicare and Medicaid, which matters if you need to use those, but it's also important to know the facility has received a one-star rating on Medicare.gov, has a record of more than 79 deficiencies noted in surveys between 2017 and 2019, and has had issues with infection control, care quality, and staff shortages reported by state and federal agencies; it's even had its agreement with the Department of Health and Human Services threatened with termination and received two federal fines totaling over $40,000 in the past three years, so people thinking about moving here or putting a loved one here should take time to ask questions and look into those reports. They do try to offer person-centered care and have experience handling short-term rehab for folks recovering from illness or surgery, as well as longer-term stays for people who need regular help, and the care team is around day and night to help out, but the past record of care concerns is relevant for families who like to know the whole story.