Continuity-of-care gaps during staffing transitions
Limited transparency about regulatory/compliance history
Summary of reviews
Overall impressions of this facility are mixed but skew positive. Many reviewers praised the quality of direct care and the demeanor of caregivers, using terms such as attentive, caring, and family-like to describe staff–resident interactions. Clinical care was described as strong by multiple families; a few reviews singled out individual employees (for example, a caregiver named Stephanie) for particularly compassionate service. Cleanliness and well-maintained resident rooms were noted, and meal service received favorable comments about taste and consistency.
Staffing is a recurrent theme with both positive and cautionary notes. While staff are described as helpful and supportive—assisting families with difficult decisions and providing a warm atmosphere—several comments raised operational concerns such as high turnover and long staff shifts. These patterns can create discontinuities in who provides daily care and may affect consistency of service; prospective families should ask about current staffing levels, typical shift lengths, and staff-retention strategies when evaluating the home.
Management and ownership received generally positive feedback for responsiveness and leadership, and some reviewers offered strong endorsements of the administration. At the same time, at least one reviewer asked about Department of Health or similar findings; this indicates a desire among some families for more accessible documentation of regulatory or compliance history. It would be prudent for interested parties to request any inspection reports or corrective-action summaries and to ask management how past findings (if any) were addressed.
Information about activities and social programming was limited in the reviews provided. Because recreational and therapeutic programming contributes to quality of life, prospective residents and families should inquire directly about daily schedules, group and individual activities, and opportunities for outside engagement. In summary, the facility shows strengths in personalized, compassionate caregiving, cleanliness, and dining, balanced against operational risks tied to staffing stability and a need for clearer public documentation of regulatory history. Direct questions to management about staffing continuity, specific programs, and compliance records will help families make an informed decision.
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Location
TLC Adult Care Center is located at 9 Rio Vista St, West Newton, PA, 15089.
People often ask...
TLC Adult Care Center offers skilled nursing.
There are 2 photos of TLC Adult Care Center on Mirador.
The full address for this community is 9 Rio Vista St, West Newton, PA 15089.
No, TLC Adult Care Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.
Identified several deficiencies in privacy, training, emergency water supply, and initial care planning.
2600.42.sPrivacy
2600.65.eAnnual Training - 12 Hours
2600.65.fTraining Topics
2600.65.gAnnual Training Content
2600.65.gAnnual Training Content
2600.107.cFood/Water 3 Day Supply
2600.227aSupport Plan 30 Days
19 Sept 2024Inspection
19 Sept 2024Inspection
Identified multiple deficiencies in admissions paperwork, medical evaluations, care planning, and medication documentation.
2600.25aWritten contract and review
2600.42cTreatment of Residents – Dignity and Respect/Assessments
2600.141aMedical Evaluation (initial)
2600.141b1Annual Medical Evaluation
2600.187aMedication Record
2600.224aPreadmission Screen Form
2600.225aAssessment (Initial)
2600.225cAdditional Assessment
2600.227aSupport Plan
2600.227cSupport Plan Revision
21 Dec 2023Inspection
21 Dec 2023Inspection
Identified multiple deficiencies across background checks, staff training, medication administration, hazardous materials storage, food temperature monitoring, sleeping-hour fire drills, medical evaluations, smoking area safety, and resident records.
2600.51Criminal History Checks
2600.65fTraining Topics
2600.65gAnnual Training Content
2600.82bPoisonous Material Storage
2600.103fRefrigerator/Freezer Temps
2600.132eFire Drill Sleeping Hours
2600.141b1Annual Medical Evaluation
2600.144c1Smoking Area Guidelines
2600.187dFollow Prescriber's Orders
2600.252Content of Resident Records
22 Sept 2023Inspection
22 Sept 2023Inspection
Identified multiple deficiencies in background checks, staff training, hazardous materials storage, food safety temperatures, sleeping-hour fire drills, annual medical evaluations, smoking area safety, medication administration, and resident records.
2600.51Criminal History Checks
2600.65Training Topics
2600.65Annual Training Content
2600.82bPoisonous Material Storage
2600.103fRefrigerator/Freezer Temps
2600.132eFire Drill Sleeping Hours
2600.141.b1Annual Medical Evaluation
2600.144.c1Smoking Area Guidelines
2600.187.dFollow Prescriber's Orders
2600.252Content of Resident Records
23 Jun 2023Inspection
23 Jun 2023Inspection
Identified an incident of verbal abuse toward a resident by staff in the care setting. Found deficiencies regarding direct care staff qualifications.
Type B2600.42.bAbuse
Type A2600.54.aDirect Care Staff Qualifications
26 Jan 2023Inspection
26 Jan 2023Inspection
Investigated found multiple deficiencies in care, safety, and administration, resulting in revocation of the prior license and issuance of a provisional license.
55 Pa. Code § 2600.42(b)Abuse
55 Pa. Code § 2600.63(d)CPR
55 Pa. Code § 2600.65(a)Fire safety orientation
55 Pa. Code § 2600.76(c)Incident reporting
55 Pa. Code § 2600.225(a)Assessment
55 Pa. Code § 2600.227(a)Support Plan
18 Jan 2023Inspection
18 Jan 2023Inspection
Revoked the existing license and issued a first provisional license after violations were found.
55 Pa. Code § 65(a)Regulation 65(a)
55 Pa. Code § 65(b)Regulation 65(b)
55 Pa. Code § 65(d)Regulation 65(d)
55 Pa. Code § 141(a)Regulation 141(a)
55 Pa. Code § 141(b)(1)Regulation 141(b)(1)
55 Pa. Code § 187(b)Regulation 187(b)
55 Pa. Code § 190(a)Regulation 190(a)
55 Pa. Code § 225(a)Regulation 225(a)
55 Pa. Code § 227(a)Regulation 227(a)
23 Sept 2021Inspection
23 Sept 2021Inspection
Found no deficiencies during the inspection.
22 Jun 2021Inspection
22 Jun 2021Inspection
Granted a regular license to operate a personal care home with a capacity of 30.
23 Apr 2021Inspection
23 Apr 2021Inspection
Found multiple deficiencies related to supervision, medical care, and medication management that could affect residents. The issues included inadequate staffing, missing medical evaluations, improper medication handling, and inaccessible care plans.
2600.16.c.Written Incident Report
2600.60.a.Staff/Support Plan
2600.101.j.2Bedroom Chairs
2600.101.j.7Lighting/Operable Lamp
2600.141.aMedical Evaluation
2600.142.aSecure Medical Care
2600.181.cSelf-administration Assessment
2600.183.aOriginal Containers and Injections
2600.185.aImplement Storage Procedures
2600.187.aMedication Record
2600.187.bDate/Time of Medication Admin
2600.187.dFollow Prescriber's Orders
2600.190.aCompletion Medication Course
2600.225.aAssessment 15 Days
2600.227.iSupport Plan Accessible
17 Feb 2021Inspection
17 Feb 2021Inspection
Cited multiple deficiencies across health, safety, and staffing standards, including privacy, background checks, training, fire safety, water temperature, medication administration, and resident assessments.
2600.18Applicable Health and Safety Laws
2600.42sPrivacy
2600.51Criminal History Checks
2600.54aDirect Care Staff
2600.63aFirst Aid/CPR Training
2600.65aFS Orientation
2600.65bRights/Abuse 40 Hours
2600.65dInitial Direct Care Training
2600.89bHot Water Temperature
2600.101j6Mirror
2600.107cFood/Water 3 Day Supply
2600.121aUnobstructed Egress
2600.141b1Annual Medical Evaluation
2600.187bDate/Time of Medication Admin.
2600.225aAssessment 15 Days
2600.225cAdditional Assessment
2600.227aSupport Plan 30 Days
2600.227dSupport Plan Medical/Dental
05 May 2020Inspection
05 May 2020Inspection
Issued a regular license to operate a Personal Care Home following renewal.
10 Mar 2020Inspection
10 Mar 2020Inspection
Found multiple deficiencies including dangerously high hot water temperatures, insufficient bedroom furnishings and lighting, missing mirrors, and lack of temperature monitoring for refrigeration.
2600Hot Water Temperature
2600Bedroom Chairs
2600Mirror
2600Lighting/Operable Lamp
2600Refrigerator/Freezer Temps
16 Aug 2019Inspection
16 Aug 2019Inspection
Determined that compliance was achieved with ensuring residents are treated with dignity and respect, and that ongoing adherence is required.
28 Mar 2019Inspection
28 Mar 2019Inspection
Issued a regular license following renewal. Confirmed compliance.
26 Feb 2019Inspection
26 Feb 2019Inspection
Identified deficiencies in staff training, emergency preparedness, and medication management with corrective actions in progress.
Type A2600.65(e)Direct care staff training
Type A2600.86(b)Ventilation in bathrooms
Type A2600.91Posting emergency numbers
Type A2600.130(d)Fire extinguishers
Type A2600.185(a)Medication storage and handling
Type A2600.187(a)(13) and 2600.187(a)(14)Medication MAR records
06 Apr 2018Inspection
06 Apr 2018Inspection
Renewed the license and issued a regular license after reviewing the renewal application.
27 Feb 2018Inspection
27 Feb 2018Inspection
Identified deficiencies across safety, medication management, privacy, and building maintenance during licensing evaluation.
2600.63(a)Staff trained in first aid and CPR
2600.92Windows and screens must be in good repair
2600.101(j)(7)Bedroom lighting at bedside
2600.141(a)(1)Medical evaluations documented within required timeframe
2600.183(b)Medications kept in a locked area
2600.101(d)Current medications properly stored
2600.100(a)Exterior of building and grounds in good repair
20 Mar 2017Inspection
20 Mar 2017Inspection
Renewed the license and issued a certificate of compliance for an adult care home after a renewal application; an annual onsite inspection was conducted.
08 Mar 2017Inspection
08 Mar 2017Inspection
Multiple deficiencies were found related to sanitation, safety procedures, medication management, and resident assessments. Several items were not properly maintained or posted, and some safeguards were not being followed.
Type A2600.85(a)Sanitary conditions shall be maintained
Type A2600.85(d)Trash in kitchens and bathrooms shall be kept in covered trash receptacles
Type A2600.87Lighting and marking of rooms, hallways, interior stairs, etc.
Type A2600.89(b)Hot water temperature
Type A2600.187(a)Medication records
Type A2600.225(c)Additional assessments
Type A2600.122(b)Copies of emergency procedures posted
12 May 2016Inspection
12 May 2016Inspection
Issued a Certificate of Compliance after renewal, indicating compliance with licensing requirements.
05 May 2016Inspection
05 May 2016Inspection
Identified a fire drill violation because the drill conducted during sleeping hours was not performed within the required interval; the last drill occurred in 2015.
55 Pa.Code § 2600; 200.132(f)Fire drill during sleeping hours
20 Apr 2015Inspection
20 Apr 2015Inspection
Issued a renewal license and certificate of compliance after confirming compliance with licensing requirements.
18 Apr 2014Inspection
18 Apr 2014Inspection
Found no deficiencies. The regular license remained in good standing.
16 Apr 2014Inspection
16 Apr 2014Inspection
License renewal approved and a regular license issued for a personal care home, with a maximum capacity of 30.
24 Jul 2013Inspection
24 Jul 2013Inspection
Determined no regulatory violations have been identified after licensing representatives' review.
30 May 2013Inspection
30 May 2013Inspection
Determined the home was in compliance with 55 Pa.Code Ch. 2600 following a licensing inspection.
20 Mar 2013Inspection
20 Mar 2013Inspection
Issued a certificate of compliance for the license to operate.
12 Jun 2012Inspection
12 Jun 2012Inspection
Concluded no deficiencies were found and issued a regular license. Compliance with 55 Pa. Code Chapter 2600 was confirmed.
20 Jun 2011Inspection
20 Jun 2011Inspection
Concluded the home was in compliance with state regulations and a regular license was issued.
10 Aug 2010Inspection
10 Aug 2010Inspection
Observed a deficiency in required safety equipment when a breathing shield was missing from the first aid kit used for medications.
55 Pa.Code § 2600First aid kit contents
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Mirador Living is not affiliated with the owner or operator(s) of TLC Adult Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact TLC Adult Care Center directly. There is no cost for this service. We are compensated by the community you select.
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