Mt. Ogden Health And Rehabilitation Center

    375 East 5350 South, Washington Terrace, UT, 84405
    2.4 · 14 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Pleasant staff, chronic understaffing, neglect

    I lived at this facility and was torn - the grounds, exterior, windows, dining room and some staff were pleasant, and a few CNAs (and RNs like Eric and Thomas) were helpful. But chronic understaffing meant call buttons often took 45 minutes to 2 hours, meds and showers were frequently late or missed, briefs were sometimes dirty, catheters neglected and residents dehydrated or given poor care. Food was cold, scarce and low-variety, shared bathrooms were filthy at times, and leadership was unresponsive, closed to visitors without notice and even obstructive at discharge. I felt mistreated and relieved when I left; it's good value in parts but I would not trust them with vulnerable loved ones without major fixes.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.43 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.3
    • Meals

      1.5
    • Amenities

      2.3
    • Value

      3.5

    Location

    Map showing location of Mt. Ogden Health And Rehabilitation Center

    About Mt. Ogden Health And Rehabilitation Center

    Mt. Ogden Health And Rehabilitation Center is a for-profit health and rehabilitation facility with 108 licensed certified beds, offering private and semi-private accommodations along with well-appointed guest rooms and spacious interiors, so people can see everything from the variety of interior spaces to the nicely landscaped grounds. This center serves as a Continuing Care Retirement Community (CCRC), meaning it gives residents a chance to move between independent living options, assisted living, nursing home care, and specialized memory care services as their needs change, with age restrictions usually set at 55 or 62 and above. Skilled nursing staff provide both long-term and short-term rehabilitation, with in-house therapy using hands-on and up-to-date approaches. The facility offers adult day care, home care, and hospice, alongside general healthcare, personal services, housekeeping, and prepared onsite meal programs. There's a monthly calendar filled with activities and excursions, so residents can stay active from morning to night. The menu focuses on nutritious, satisfying meals. Residents who need memory care for conditions like dementia or Alzheimer's will find specialized programs, though this care usually costs more for those over 65. Mt. Ogden Health And Rehabilitation Center is part of the social care platform by findhelp and is affiliated with The Ensign Group, with managerial oversight from Washington Heights Healthcare, Inc. since May 2016, including Soon Burnam and Robert Wensel. The nursing staff delivers about 3.87 hours per resident daily, which is under the state's 4.1 hour average, and the nurse turnover rate sits at 64.1%, higher than the 54.2% state average. State inspections have recorded a total of 14 deficiencies, including ones about pharmacy drug storage and labeling (F0761), protecting residents from abuse or neglect (F0600), and policies to prevent abuse or theft (F0607), each rated as having the potential for more than minimal harm but not resulting in actual harm. The center emphasizes interior design and has a range of images available to show the different spaces and layout. The focus remains on providing comfortable, safe, and therapeutic care, with attention on regular housekeeping, laundry services, and the social needs of residents through their broad schedule of activities.

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