Extendicare Health Center

    950 S St Andrews St, Dothan, AL 36301
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.11·(19)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.8
    • Meals

      2.0
    • Amenities

      1.0
    • Value

      2.0

    Pros

    • Compassionate nursing and CNA care
    • Warm, family-inclusive support
    • Friendly, welcoming staff and resident interactions
    • Clean, orderly facility environment (reported)
    • Positive staff-workplace experience

    Cons

    • Staffing shortages and retention pressures
    • Delayed response to resident call systems
    • Inconsistent repositioning and preventive-care routines
    • Uneven staff communication and responsiveness
    • Inconsistent housekeeping and odor management
    • Declining meal quality and resident satisfaction
    • Limited phone accessibility for families
    • Concerns about management priorities and service consistency after ownership change
    • Concerns about clinical monitoring and continuity of care

    Summary of reviews

    Reviews describe a mixed experience with care quality. Some families praised caring nursing and CNA staff and felt residents received compassionate support, including during a family member’s final months. Other accounts raise concerns about response times, repositioning routines, and the consistency of preventive care. One family described repeated infections and hospital transfers alongside concerns about repositioning; the reviews do not establish the cause of those health events. Reports of delays in answering resident call systems are a notable concern.

    Staff experiences also vary. Several accounts describe workers as friendly, welcoming, or pleasant, while others describe staffing shortages, difficulty retaining employees, and communication that felt dismissive or rude. Families also report difficulty reaching the facility by phone. One staff-related review raises concerns about pay and workload, suggesting that staffing pressures may affect both employees and residents.

    Dining and housekeeping feedback is inconsistent. One reviewer described a decline in meal quality following a change in ownership, while another praised the facility’s cleanliness and a different account raised concerns about housekeeping and odors. This contrast suggests that residents’ experience may vary over time or across areas of the facility. A reviewer also noted a bed that did not fit the resident well, though the available feedback does not establish a broader equipment issue.

    Management and ownership are recurring themes in the critical feedback: one reviewer connected a corporate ownership change with perceived declines in meals and housekeeping and questioned the organization’s priorities. Positive comments about the building and its welcoming atmosphere provide a counterpoint. No reviews provide meaningful information about activities or programming, so those areas cannot be assessed from this feedback. Overall, the accounts point to valued staff relationships and instances of compassionate care alongside concerns about staffing, responsiveness, communication, service consistency, and family access to information.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Extendicare Health Center is located at 950 S St Andrews St, Dothan, AL, 36301.

    About Extendicare Health Center

    Extendicare Health Center is a senior living community in Dothan, Alabama, located at 950 S St Andrews St on a tree-lined, historic street, and it's been part of the community since 1977. The campus is known for its original hand-painted murals that show Dothan's old neighborhoods and buildings, which give the place a homelike feeling, and landscaped gardens that circle the outdoor areas where residents can relax or go for a walk when the weather's nice. The community offers many types of care, including assisted living, independent living, skilled nursing, rehabilitation, and memory care, focusing on serving older adults with different needs.

    Extendicare has 170 skilled nursing beds, with 110 private rooms and 30 semi-private rooms, plus 24 private beds made especially for those needing rehabilitation after hospital stays or surgeries. Residents get medical care like nursing, respiratory therapy, infusion therapy, occupational therapy, wound care, medication help, diabetic care, and rehabilitation for strokes or heart problems, plus help with daily living such as dressing and grooming, incontinence, and non-ambulatory care, and there's always staff on hand - more than 300 people cover day and night shifts. The team also assists with memory care or behavioral support for those with complex needs, and there's a Personal Emergency Response System in every unit for safety.

    The facility feels social and lively, with group outings for shopping or dining out, daily activities like bingo, games, crafts, clubs, movies, music, church services, Bible studies, exercise classes, and veterans groups, as well as devotional programs and special programs supporting groups like the Alzheimer's Society of Canada. Three dining rooms serve tasty, nutritious meals cooked by chefs and meal planners, and afternoon "Tea Time" snack service is part of the daily schedule. There are two complimentary beauty shops, open all week for hair and nail care. Every room comes with private TV, phone, and internet, and the building is equipped with sprinklers, safety and handicap features, and washers and dryers. Housekeeping, laundry, and maintenance services are standard, with guest parking and private entrances for visitors.

    Walking and wheelchair assistance, transportation for errands and doctor visits, and free laundry and housekeeping help residents stay comfortable. Residents who want privacy can choose private rooms, and everyone gets to enjoy community events and the company of friends in the many gathering spaces inside and out. Arts and crafts activities, social time, on-site and off-site events, and education programs are regular parts of life, and there are also special services like podiatry and restorative nursing. New residents get pre-admission assessments and help with move-in, and there's careful attention to different care levels and individualized plans. Consultations go over costs, contracts, and what each service entails. The facility recently transitioned ownership from the Dennis family to Noland Health Services, a not-for-profit group, and it's still committed to long-term, personalized care. Visiting hours are open and flexible, so families can drop by any time. Reviews average 3.9 out of 5, based on 12 opinions, and staff offers resources to help families understand care options, schedule tours, and make choices that fit each person's needs.

    People often ask...

    Extendicare Health Center offers assisted living, memory care, and skilled nursing.

    There are 8 photos of Extendicare Health Center on Mirador.

    The full address for this community is 950 S St Andrews St, Dothan, AL 36301.

    No, Extendicare Health Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Extendicare Health Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Extendicare Health Center directly. There is no cost for this service. We are compensated by the community you select.

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