Montrose Bay Health and Rehab

    22670 Main St, Fairhope, AL, 36532
    2.4 · 34 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, neglected facility; caring staff

    I'm torn - many of the staff were warm, upbeat and genuinely tried to help, but overall my experience was poor. The building is old, dirty and unsafe (urine odor, stained curtains, exposed pipes, roaches, broken wheelchairs, a desk blocking exits), and I witnessed missed blood sugar checks, improper insulin, and other dangerous mistakes. Phones and admin were unresponsive, billing/refund issues dragged on, and frequent staff/management turnover made care inconsistent - my loved one was even discharged during COVID under questionable circumstances. Despite compassionate employees, the neglect, lack of staffing and safety hazards mean I cannot recommend placing a loved one here unless you can closely supervise their care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.44 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.5
    • Meals

      1.8
    • Amenities

      2.2
    • Value

      1.0

    Location

    Map showing location of Montrose Bay Health and Rehab

    About Montrose Bay Health and Rehab

    Montrose Bay Health and Rehab sits at 22670 Main St in Fairhope, Alabama, and you'll find it's a place with around 51 to 200 employees, including names like Regina Hawthorne, Julia E McAfee (who's a licensed physical therapist assistant), and Ella Potts in the front office. Folks here focus on health care services for seniors, offering both shorter stays after hospital visits and longer term living when needed, and they're public, which means the company isn't private, so you get a straightforward setup. The staff works closely with patients and families, trying to meet different needs, from daily help like showering or eating, right up to managing medicine, health needs, and wound care, with 24-hour nurses on hand and caregivers stepping in to help with anything residents need, and everyone aims to be compassionate and well-trained. Housekeeping, laundry, and scheduled transportation to doctor appointments or social activities are standard here, and for meals, they have snacks and food approved by dietitians, which is important for keeping everyone healthy.

    Rooms come in options like private suites or shared rooms, all of which are fully furnished and cozy with air-conditioning, kitchenettes, private bathrooms, a telephone line, internet, and cable service, and safety features get special attention for people who might wander or feel uncertain. In-house therapists work alongside doctors to come up with solid rehabilitation plans covering things like speech, occupational, or physical therapy. Activities coordinators put together programs for therapy as well, including exercises for the mind and body, plus outings, devotional times, and holiday events, aiming to keep everyone active and in good spirits. There's a 24-hour call system and always supervision, so folks can feel safe, and the staff adapts care to what each person needs. Montrose Bay Health and Rehab pays attention to dignity, social connection, and health for elderly people, sticking with good care standards, focusing on recovery and daily comfort, and making sure there's always someone to help whenever needed.

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