Pricing ranges from
    $5,003 – 6,503/month

    Brookdale Central Chandler

    1919 W Carla Vista Dr, Chandler, AZ 85224
    • Assisted Living
    • Memory Care

    Warm staff and excellent community

    I toured here and felt very comfortable placing my mom - the staff were warm, knowledgeable, and went above and beyond. The community is clean, bright, and well-maintained with beautiful outdoor paths, a welcoming courtyard, plenty of activities and social dining, and helpful on-site services; I would recommend it.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.63·(117)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      2.9
    • Amenities

      3.6
    • Value

      2.2

    Pros

    • Compassionate and engaged care staff
    • On-site nurse practitioner and clinical services
    • On-site ancillary providers (dentistry, podiatry, mobile lab and imaging)
    • Wide variety of social and recreational activities
    • Attractive central courtyard and outdoor walking paths
    • Spacious, open dining room
    • Daily menu with multiple entrée choices
    • Meals included with breakfast-in-room option
    • On-site salon and personal-care amenities
    • Flexible room personalization and ability to bring furniture
    • Multiple accommodation options (studio and semi-private)
    • Quick maintenance response and ongoing refurbishment
    • Single-level layout and courtyard safety features
    • Laundry and housekeeping services included
    • Memory-care unit available on site
    • Fridge/microwave allowed in rooms
    • Helpful admissions and tour staff
    • Engaged executive/activities leadership in many cases

    Cons

    • Inconsistent staffing levels and high employee turnover
    • Delayed response to call buttons and assistance requests
    • Variability in caregiving quality and shift coverage
    • Gaps in clinical oversight and medication-administration consistency
    • Communication and billing process breakdowns
    • Inconsistent cleanliness and sanitation practices
    • Pest-control concerns in some units
    • Inadequate or inconsistent memory-care programming
    • Limited dietary variety and inconsistent portioning
    • Unreliable resident transportation and outing availability
    • Institutional or hospital-like atmosphere in parts of the building
    • Unreliable emergency-response and nurse-coverage patterns

    Summary of reviews

    Brookdale Central Chandler presents a mixed but informative profile for prospective residents and families. The community offers a broad set of on-site clinical and lifestyle services — including an on-site nurse practitioner, visiting dental/podiatry services, mobile lab and imaging, a salon, and an attached memory-care unit — and several physical features that reviewers consistently praised, such as an attractive central courtyard, open dining room, and well-maintained outdoor walking paths. Admissions and tour staff frequently receive positive mention for thorough tours and helpful orientation, and several families described hands-on directors and activity staff who know residents by name and encourage participation.

    Care quality is uneven across reviews. Positive accounts emphasize compassionate, professional caregivers and timely maintenance response, and some families said their relatives were healthier and content after moving in. However, a recurrent operational theme is staffing instability: high turnover, frequent use of temporary med-techs, and understaffing during certain shifts were linked to delayed call-button responses, inconsistent bathing and linen schedules, and variability in medication timing. Several families raised concerns about clinical oversight and asked for clearer documentation and more consistent nurse coverage during nights and emergencies.

    Dining and nutritional services draw divergent feedback. Some reviewers praised food quality, attractive dining spaces, and included meals with choice, while others described bland or repetitive menus, small portions, and a desire for greater dietary variety (more ethnic options, whole grains, fresh produce and a formal diabetic meal program). Prospective residents should sample meals and ask about therapeutic diets and portioning policies when evaluating fit.

    Activity programming is a relative strength for the general assisted-living population: reviewers cited a wide range of classes and outings (art, music, computer, fitness, field trips) that support social engagement. At the same time, several reviewers reported gaps in memory-care programming and a lack of specialized activity leadership for residents with cognitive impairments. Transportation for outings and offsite programs was described as limited or inconsistently available by multiple families.

    Facility condition and sanitation are described as a combination of ongoing improvement and persistent issues. The community has active remodeling and many attractive common areas, but other comments raise sanitation concerns, intermittent odors in common areas, infrequent linen-change schedules in some units, and pest-control concerns. Room sizes trend small for studio units and semi-private arrangements are available; families should assess room dimensions and storage if privacy or kitchenette space is important.

    Management and communication produce polarized impressions. Several reviewers singled out specific administrators and activity directors for strong, resident-centered leadership, while others described broken promises, billing or ALTCS follow-up problems, delayed refunds, and limited responsiveness from corporate channels. These operational inconsistencies appear to drive much of the variability in family experience: where leadership is present and staffing is stable, families report positive outcomes; where turnover and communication gaps persist, families report frustration and service lapses.

    What to check on a visit: confirm current staffing ratios and med-tech credentials for the resident’s intended unit and shifts; observe call-button response times if possible or ask for metrics; sample meals and review therapeutic-diet options; tour memory-care programming and ask about dedicated activity leadership and resident-to-staff ratios there; inquire about pest-control protocols and linen/change schedules; and obtain written explanations of billing practices, extra-charge policies, and incident-communication procedures. These targeted questions will help translate the mixed review patterns into a clearer expectation for an individual placement.

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    Location

    Map showing location of Brookdale Central Chandler

    Brookdale Central Chandler is located at 1919 W Carla Vista Dr, Chandler, AZ, 85224.

    About Brookdale Central Chandler

    Brookdale Central Chandler sits on five acres at 1919 W. Carla Vista Dr. in Chandler, Arizona, close to everything but nice and peaceful, with a single story that keeps things easy to get around in, and right off the bat, the lawns are well-kept, and you'll notice a courtyard with shaded areas, walkways, and a gazebo, so folks can sit or stroll outside. They let people keep pets, which is a good thing for those with furry friends, and the community is gated, with security systems and emergency response for safety, plus there's handicap-accessible features for anyone who needs them. There's studios, suites, and alcoves ranging from about 240 to 360 square feet, with options for more privacy or space, and rooms have their own Wi-Fi if you want to stay in touch with people or catch a show online. Rooms have big windows for natural light, comfortable beds, armchairs, dressers, and small kitchenettes with mini-fridges and sinks.

    The staff is always there, day and night, ready if something happens, and you'll likely run into cheerful faces like Regan Stone the regional manager, Sharmon Pavey in sales, and Cortney Critchfield working in business development, so you get to know who's around looking out for everybody. Brookdale runs the place, and they're known across the country, with over a thousand communities, so they tend to know what helps older folks feel at home.

    Meals are home-style, cooked with good ingredients, and you'll find everybody eating together in an elegant dining room with big round tables and natural light, and there's private dining if somebody prefers eating with family. For folks with memory needs, they've thought of things too, with dementia-friendly menus and personal dining help so nobody gets left out or frustrated-memory care has its own area, secure and structured, with staff trained to help those with dementia or Alzheimer's, which can be tough, but the idea is to keep confusion down and keep folks happier.

    There's a lot of ways to keep busy, with game rooms, art classes, music groups, fitness sessions, a swimming pool, computer classes, field trips to museums or local events, and a full calendar of activities, including clubs and musical performances. You'll see outside is set up nicely, with gardens, walking areas, outdoor spaces, and a lively social scene, so people aren't cooped up with nothing to do. Inside, there's a cozy library, mailboxes, a business center, therapy rooms, fitness and wellness programs, meeting rooms, a salon and barbershop, and even a computer area.

    People living here can choose independent living options with social time built in, or if they need help, assisted living services cover daily things like dressing, bathing, or medicine, and staff will set up individualized care plans so you don't have to pay for things you don't use, but support is there if anyone's health or abilities change. Medical transportation gets people to doctor visits, and shopping and outings are possible by arranging the van service.

    Security concerns are addressed with gates, alert systems, and every outside area kept under watch, particularly in the memory care wing, which aims to keep residents safe without them feeling stuck inside. Housekeeping and maintenance takes care of the chores, and parking's available if someone still drives. Folks can bring pets, too, and there's always someone nearby to help bring in groceries or take a walk outside.

    The atmosphere tries to strike a balance between privacy and community, letting people stay as independent as they can, but always with neighbors close by, helpful staff, and regular events that bring everyone together. Life gets a little easier here, with less to worry about, and days are filled with chances to meet others, try new activities, and spend time among friendly, familiar faces.

    About Brookdale

    Brookdale Central Chandler is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Central Chandler offers competitive pricing, with rates starting at a cost of $5,003 per month.

    Brookdale Central Chandler offers assisted living and memory care.

    There are 18 photos of Brookdale Central Chandler on Mirador.

    The full address for this community is 1919 W Carla Vista Dr, Chandler, AZ 85224.

    No, Brookdale Central Chandler does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo7SaAAJ
    StatusActive
    Facility typeAssisted Living Center
    License classActive
    Capacity112 residents
    LicenseeFRETUS INVESTORS CHANDLER LLC
    EffectiveMarch 14th, 2024
    ExpiresMarch 13th, 2027
    View the official license record

    Inspection Reports

    19

    Reports

    33

    Citations

    17

    Complaints

    2

    Years

    12 May 2026Complaint
    Identified a deficiency where a written service plan was not completed within 14 calendar days after acceptance for one resident. Found no documentation of a service plan in the resident's medical record.
    • R9-10-808.A.1-5R9-10-808.A.1-5. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 1. Is completed no later than 14 calendar days after the resident’s date of acceptance; 2. Is developed with assist
    14 Apr 2026Complaint
    Found no deficiencies in the on-site investigation of complaints 00164954, 00163173, 00163154, 00163153 and 00163148 conducted on 2026-04-14.
    09 Mar 2026Complaint
    Found safety and governance deficiencies including improper transfer practices, unverified staff competencies, TB screening gaps, missing service plans, unmonitored bed/chair confinement, and unlicensed pets.
    • R9-10-803.A.10R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
    • R9-10-806.A.4.a-bR9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and proce
    • R9-10-807.A.1-2R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10
    • R9-10-808.A.1R9-10-808.A.1. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 1. Is completed no later than 14 calendar days after the resident’s date of acceptance;
    • R9-10-814.B.1-2R9-10-814.B.1-2. Personal Care Services B. A manager of an assisted living facility authorized to provide personal care services may accept or retain a resident who is confined to a bed or chair because of an inability to ambulate even with assistance if: 1. The condition is a result of a short-term
    • R9-10-820.A.14.a-cR9-10-820.A.14.a-c. Environmental Standards A. A manager shall ensure that: 14. If pets or animals are allowed in the assisted living facility, pets or animals are: a. Controlled to prevent endangering the residents and to maintain sanitation; b. Licensed consistent with local ordinances; and c. For
    05 Feb 2026Complaint
    Found no deficiencies.
    02 Dec 2025Complaint
    Found no deficiencies during the on-site investigation of two complaints.
    28 Nov 2025Complaint
    Found deficiencies in staff TB clearance documentation and CPR training; one caregiver lacked TB freedom documentation and CPR training lacked a hands-on demonstration.
    • R9-10-806.A.8.a-bR9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculo
    • R9-10-806.A.10R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
    06 Oct 2025Modification
    Verified the licensed capacity was updated to 34 directed care and 78 personal care.
    06 Oct 2025Complaint
    Verified no deficiencies were found.
    02 Jul 2025Complaint
    Found no deficiencies after reviewing complaints 00134350 and 00132920.
    15 May 2025Complaint
    Found no deficiencies.
    09 Apr 2025Complaint
    Found no deficiencies.
    07 Mar 2025Complaint
    Identified violations cited for multiple regulatory rules during the survey. The findings covered several rule sections.
    • R9-10-806.A.8.a-bA. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date
    • R9-10-809.A.1-3A. Except as provided in subsection (B), a manager shall ensure that: 1. A caregiver or employee coordinates the transport and the services provided to the resident; 2. According to policies and procedures: a. An evaluation of the resident is conducted before and after the transport, and b. Informat
    • R9-10-810.B.1B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
    • R9-10-815.B.1B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
    • R9-10-815.E.1-2E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or 2. An assisted living facility has implemented another means to alert a careg
    • R9-10-816.F.1F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    • R9-10-818.A.5.b.i-iiA. A manager shall ensure that 5. An evacuation drill for employees and residents: b. Includes all individuals on the premises except for: i. A resident whose medical record contains documentation that evacuation from the assisted living facility would cause harm to the resident, and ii. Sufficient
    • R9-10-819.A.11A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
    • R9-10-819.A.13.aA. A manager shall ensure that: 13. Equipment used at the assisted living facility is: a. Maintained in working order;
    • R9-10-120.F.4.a-cR9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be p
    04 Feb 2025Complaint
    Identified multiple deficiencies across infection control, resident transport, dignity and respect, bed/chair confinement determinations, safety systems, medication storage, evacuation drills, toxic materials, equipment maintenance, and opioid administration policies.
    • R9-10-806.A.8.a-bA. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date
    • R9-10-809.A.1-3A. Except as provided in subsection (B), a manager shall ensure that: 1. A caregiver or employee coordinates the transport and the services provided to the resident; 2. According to policies and procedures: a. An evaluation of the resident is conducted before and after the transport, and b. Informat
    • R9-10-810.B.1B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
    • R9-10-815.B.1B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
    • R9-10-815.E.1-2E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or 2. An assisted living facility has implemented another means to alert a careg
    • R9-10-816.F.1F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    • R9-10-818.A.5.b.i-iiA. A manager shall ensure that 5. An evacuation drill for employees and residents: b. Includes all individuals on the premises except for: i. A resident whose medical record contains documentation that evacuation from the assisted living facility would cause harm to the resident, and ii. Sufficient
    • R9-10-819.A.11A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
    • R9-10-819.A.13.aA. A manager shall ensure that: 13. Equipment used at the assisted living facility is: a. Maintained in working order;
    • R9-10-120.F.1.a-eR9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be p
    • R9-10-120.F.4.a-cR9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be p
    16 Dec 2024Complaint
    Found no deficiencies.
    31 Oct 2024Complaint
    Found no deficiencies related to the complaint. No violations were cited.
    05 Sept 2024Complaint
    Identified deficiencies included no staff training on fall prevention and fall recovery, and no follow-up assessment after an aggressive-resident incident; documentation for these items was unavailable for review.
    • A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
    • R9-10-803.C.1.gC. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent harm to the resident or another in
    13 Aug 2024Complaint
    Verified no deficiencies were cited after an on-site investigation of two complaints.
    08 Aug 2024Complaint
    Identified a deficiency where the written documentation provided to an emergency responder for one resident was incomplete, missing several required items, and staff were not familiar with the full statute.
    • A.R.S. § 36-420.04.A.1-936-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document th
    13 Mar 2024Initial
    Found no deficiencies during the off-site initial review for a change of ownership.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Central Chandler. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Central Chandler directly. There is no cost for this service. We are compensated by the community you select.

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