Pricing ranges from
    $5,003 – 6,503/month

    Brookdale Central Chandler

    1919 W Carla Vista Dr, Chandler, AZ 85224
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.66·(119)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.8
    • Meals

      2.9
    • Amenities

      3.6
    • Value

      2.2

    Pros

    • Friendly, compassionate direct-care staff
    • On-site nurse practitioners and visiting clinical services
    • Regular visiting providers (dentist, podiatrist, mobile lab and imaging)
    • Included meals with daily menu choices and room-service breakfast option
    • Spacious, attractive dining room and central courtyard
    • Variety of activities and classes (art, music, fitness, computer)
    • On-site salon and responsive maintenance
    • Multiple apartment options (studios and shared rooms) and allowance for personal furnishings
    • Single-level, accessible layout and outdoor walking areas
    • Medicaid/ALTCS acceptance and flexible levels of care
    • Knowledgeable admissions/sales staff and engaged community directors

    Cons

    • High staff turnover and chronic understaffing
    • Inconsistent responsiveness to call-buttons and emergency needs
    • Variable medication-administration and clinical documentation practices
    • Irregular personal-care assistance and showering schedules
    • Cleanliness, linen-laundering, and pest-control concerns
    • Inconsistent meal quality, small portions, and limited dietary variety
    • Weak communication, billing follow-through, and unmet admissions promises
    • Management oversight and accountability gaps
    • Memory-care crowding and limited specialized programming
    • Limited resident transportation and off-site outing availability
    • Institutional or hospital-like atmosphere in some areas

    Summary of reviews

    Brookdale Central Chandler presents a mixed picture: many families and residents praise the front-line staff, on-site clinical availability, attractive public spaces, and an active schedule of social and recreational programming, while other aspects of operations show recurring weaknesses. The building offers practical features that appeal to prospective residents — an accessible single-level layout, a central courtyard and walking paths, a spacious dining room, an on-site salon, and visiting healthcare providers (dentist, podiatry, mobile lab and imaging). Meals are included and commonly described as varied at times, with room-service breakfast available and options to personalize apartments by bringing furniture.

    Care quality and staffing are the most polarizing elements. Positive accounts emphasize caring, attentive caregivers and engaged nursing leadership, and some families report seamless transitions and good clinical support from on-site nurse practitioners. At the same time, numerous comments point to high staff turnover, reliance on temporary med-techs, and chronic understaffing that contributes to delayed call-button responses, inconsistent shower and personal-care assistance, and variability in medication administration and clinical documentation. There are also accounts describing slow emergency responses and uneven follow-through on physician orders, which suggest uneven operational controls across shifts.

    Dining and nutrition receive both praise and critique. The facility has a comfortable, open dining area and a rotating menu with at least two entree choices daily; many residents enjoy the social dining environment. However, reviewers also cite inconsistent meal quality, intermittent cold or small portions, and limited options for whole grains, ethnic cuisines, and diabetic-specific menus. Families should clarify current dining policies, portioning, and special-diet accommodations during a visit or tasting.

    Activity programming appears robust in general assisted-living areas, with art, music, fitness, computer classes, and outings noted. Several reviewers credit staff for active engagement and frequent events that help residents socialize. Conversely, activity leadership and offerings in the memory-care unit and for residents with cognitive or mobility limitations were described as limited, and a lack of resident transportation or a licensed driver reduced the frequency of off-site trips for some residents.

    Facility condition and sanitation are mixed: many reviewers compliment cleanliness, prompt maintenance, and ongoing remodels, while others describe older sections, a hospital-like atmosphere in places, inconsistent linen laundering, odor concerns in common areas, and pest-control issues. These comments point to variability in housekeeping and environmental services that prospective families should inspect in person.

    Management and communication show a split pattern. Several visitors and families praised the admissions team, marketing staff, and individual directors for responsiveness and support, and for making residents feel welcome. Other families described unkept promises, billing and ALTCS follow-through problems, and perceived lack of managerial oversight when frontline issues arise. Taken together, the pattern is one of uneven leadership visibility and inconsistent execution of administrative commitments.

    Recommendation: Brookdale Central Chandler offers substantial conveniences (on-site clinical access, active programming, good communal spaces) and strong positives from many frontline staff members. At the same time, recurring operational themes — staffing instability, variability in personal-care and medication practices, dining inconsistencies, sanitation and pest-control concerns, and questions about memory-care capacity — are important to evaluate directly. Prospective residents and families should schedule an extended visit (including a meal), ask for current staffing ratios and recent inspection or pest-control records, review sample menus and special-diet options, and speak with nursing leadership about medication and emergency-response protocols before making a placement decision.

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    Location

    Brookdale Central Chandler is located at 1919 W Carla Vista Dr, Chandler, AZ, 85224.

    About Brookdale Central Chandler

    Brookdale Central Chandler sits on five acres at 1919 W. Carla Vista Dr. in Chandler, Arizona, close to everything but nice and peaceful, with a single story that keeps things easy to get around in, and right off the bat, the lawns are well-kept, and you'll notice a courtyard with shaded areas, walkways, and a gazebo, so folks can sit or stroll outside. They let people keep pets, which is a good thing for those with furry friends, and the community is gated, with security systems and emergency response for safety, plus there's handicap-accessible features for anyone who needs them. There's studios, suites, and alcoves ranging from about 240 to 360 square feet, with options for more privacy or space, and rooms have their own Wi-Fi if you want to stay in touch with people or catch a show online. Rooms have big windows for natural light, comfortable beds, armchairs, dressers, and small kitchenettes with mini-fridges and sinks.

    The staff is always there, day and night, ready if something happens, and you'll likely run into cheerful faces like Regan Stone the regional manager, Sharmon Pavey in sales, and Cortney Critchfield working in business development, so you get to know who's around looking out for everybody. Brookdale runs the place, and they're known across the country, with over a thousand communities, so they tend to know what helps older folks feel at home.

    Meals are home-style, cooked with good ingredients, and you'll find everybody eating together in an elegant dining room with big round tables and natural light, and there's private dining if somebody prefers eating with family. For folks with memory needs, they've thought of things too, with dementia-friendly menus and personal dining help so nobody gets left out or frustrated-memory care has its own area, secure and structured, with staff trained to help those with dementia or Alzheimer's, which can be tough, but the idea is to keep confusion down and keep folks happier.

    There's a lot of ways to keep busy, with game rooms, art classes, music groups, fitness sessions, a swimming pool, computer classes, field trips to museums or local events, and a full calendar of activities, including clubs and musical performances. You'll see outside is set up nicely, with gardens, walking areas, outdoor spaces, and a lively social scene, so people aren't cooped up with nothing to do. Inside, there's a cozy library, mailboxes, a business center, therapy rooms, fitness and wellness programs, meeting rooms, a salon and barbershop, and even a computer area.

    People living here can choose independent living options with social time built in, or if they need help, assisted living services cover daily things like dressing, bathing, or medicine, and staff will set up individualized care plans so you don't have to pay for things you don't use, but support is there if anyone's health or abilities change. Medical transportation gets people to doctor visits, and shopping and outings are possible by arranging the van service.

    Security concerns are addressed with gates, alert systems, and every outside area kept under watch, particularly in the memory care wing, which aims to keep residents safe without them feeling stuck inside. Housekeeping and maintenance takes care of the chores, and parking's available if someone still drives. Folks can bring pets, too, and there's always someone nearby to help bring in groceries or take a walk outside.

    The atmosphere tries to strike a balance between privacy and community, letting people stay as independent as they can, but always with neighbors close by, helpful staff, and regular events that bring everyone together. Life gets a little easier here, with less to worry about, and days are filled with chances to meet others, try new activities, and spend time among friendly, familiar faces.

    About Brookdale

    Brookdale Central Chandler is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Central Chandler offers competitive pricing, with rates starting at a cost of $5,003 per month.

    Brookdale Central Chandler offers assisted living and memory care.

    There are 31 photos of Brookdale Central Chandler on Mirador.

    The full address for this community is 1919 W Carla Vista Dr, Chandler, AZ 85224.

    No, Brookdale Central Chandler does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo7SaAAJ
    StatusActive
    Facility typeAssisted Living Center
    License classActive
    Capacity112 residents
    LicenseeBROOKDALE CENTRAL CHANDLER
    EffectiveMarch 14th, 2024
    ExpiresMarch 13th, 2027
    View the official license record

    Inspection Reports

    20

    Reports

    34

    Citations

    18

    Complaints

    2

    Years

    09 Jun 2026Complaint
    Investigated complaints found deficiencies in documenting accidents, emergencies, or injuries that required medical services, including date/time, description, observers, actions taken, notifications, and prevention steps. A documented emergency was missing, and information was not shared with the supervisor.
    • R9-10-819.D.2.a-fR9-10-819.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emerg
    12 May 2026Complaint
    Identified a deficiency where a written service plan was not completed within 14 calendar days after acceptance for one resident. Found no documentation of a service plan in the resident's medical record.
    • R9-10-808.A.1-5R9-10-808.A.1-5. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 1. Is completed no later than 14 calendar days after the resident’s date of acceptance; 2. Is developed with assist
    14 Apr 2026Complaint
    Found no deficiencies in the on-site investigation of complaints 00164954, 00163173, 00163154, 00163153 and 00163148 conducted on 2026-04-14.
    09 Mar 2026Complaint
    Found safety and governance deficiencies including improper transfer practices, unverified staff competencies, TB screening gaps, missing service plans, unmonitored bed/chair confinement, and unlicensed pets.
    • R9-10-803.A.10R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
    • R9-10-806.A.4.a-bR9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and proce
    • R9-10-807.A.1-2R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10
    • R9-10-808.A.1R9-10-808.A.1. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 1. Is completed no later than 14 calendar days after the resident’s date of acceptance;
    • R9-10-814.B.1-2R9-10-814.B.1-2. Personal Care Services B. A manager of an assisted living facility authorized to provide personal care services may accept or retain a resident who is confined to a bed or chair because of an inability to ambulate even with assistance if: 1. The condition is a result of a short-term
    • R9-10-820.A.14.a-cR9-10-820.A.14.a-c. Environmental Standards A. A manager shall ensure that: 14. If pets or animals are allowed in the assisted living facility, pets or animals are: a. Controlled to prevent endangering the residents and to maintain sanitation; b. Licensed consistent with local ordinances; and c. For
    05 Feb 2026Complaint
    Found no deficiencies.
    02 Dec 2025Complaint
    Found no deficiencies during the on-site investigation of two complaints.
    28 Nov 2025Complaint
    Found deficiencies in staff TB clearance documentation and CPR training; one caregiver lacked TB freedom documentation and CPR training lacked a hands-on demonstration.
    • R9-10-806.A.8.a-bR9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculo
    • R9-10-806.A.10R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
    06 Oct 2025Modification
    Verified the licensed capacity was updated to 34 directed care and 78 personal care.
    06 Oct 2025Complaint
    Verified no deficiencies were found.
    02 Jul 2025Complaint
    Found no deficiencies after reviewing complaints 00134350 and 00132920.
    15 May 2025Complaint
    Found no deficiencies.
    09 Apr 2025Complaint
    Found no deficiencies.
    07 Mar 2025Complaint
    Identified violations cited for multiple regulatory rules during the survey. The findings covered several rule sections.
    • R9-10-806.A.8.a-bA. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date
    • R9-10-809.A.1-3A. Except as provided in subsection (B), a manager shall ensure that: 1. A caregiver or employee coordinates the transport and the services provided to the resident; 2. According to policies and procedures: a. An evaluation of the resident is conducted before and after the transport, and b. Informat
    • R9-10-810.B.1B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
    • R9-10-815.B.1B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
    • R9-10-815.E.1-2E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or 2. An assisted living facility has implemented another means to alert a careg
    • R9-10-816.F.1F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    • R9-10-818.A.5.b.i-iiA. A manager shall ensure that 5. An evacuation drill for employees and residents: b. Includes all individuals on the premises except for: i. A resident whose medical record contains documentation that evacuation from the assisted living facility would cause harm to the resident, and ii. Sufficient
    • R9-10-819.A.11A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
    • R9-10-819.A.13.aA. A manager shall ensure that: 13. Equipment used at the assisted living facility is: a. Maintained in working order;
    • R9-10-120.F.4.a-cR9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be p
    04 Feb 2025Complaint
    Identified multiple deficiencies across infection control, resident transport, dignity and respect, bed/chair confinement determinations, safety systems, medication storage, evacuation drills, toxic materials, equipment maintenance, and opioid administration policies.
    • R9-10-806.A.8.a-bA. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date
    • R9-10-809.A.1-3A. Except as provided in subsection (B), a manager shall ensure that: 1. A caregiver or employee coordinates the transport and the services provided to the resident; 2. According to policies and procedures: a. An evaluation of the resident is conducted before and after the transport, and b. Informat
    • R9-10-810.B.1B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
    • R9-10-815.B.1B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
    • R9-10-815.E.1-2E. A manager shall ensure that: 1. A bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies is available in a bedroom being used by a resident receiving directed care services; or 2. An assisted living facility has implemented another means to alert a careg
    • R9-10-816.F.1F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    • R9-10-818.A.5.b.i-iiA. A manager shall ensure that 5. An evacuation drill for employees and residents: b. Includes all individuals on the premises except for: i. A resident whose medical record contains documentation that evacuation from the assisted living facility would cause harm to the resident, and ii. Sufficient
    • R9-10-819.A.11A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
    • R9-10-819.A.13.aA. A manager shall ensure that: 13. Equipment used at the assisted living facility is: a. Maintained in working order;
    • R9-10-120.F.1.a-eR9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be p
    • R9-10-120.F.4.a-cR9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be p
    16 Dec 2024Complaint
    Found no deficiencies.
    31 Oct 2024Complaint
    Found no deficiencies related to the complaint. No violations were cited.
    05 Sept 2024Complaint
    Identified deficiencies included no staff training on fall prevention and fall recovery, and no follow-up assessment after an aggressive-resident incident; documentation for these items was unavailable for review.
    • A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
    • R9-10-803.C.1.gC. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent harm to the resident or another in
    13 Aug 2024Complaint
    Verified no deficiencies were cited after an on-site investigation of two complaints.
    08 Aug 2024Complaint
    Identified a deficiency where the written documentation provided to an emergency responder for one resident was incomplete, missing several required items, and staff were not familiar with the full statute.
    • A.R.S. § 36-420.04.A.1-936-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center or assisted living home that contacts an emergency responder on behalf of a resident shall provide to the emergency responder a written document th
    13 Mar 2024Initial
    Found no deficiencies during the off-site initial review for a change of ownership.

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    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Central Chandler. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Central Chandler directly. There is no cost for this service. We are compensated by the community you select.

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