I'm very pleased with this community - the staff are caring, compassionate and responsive (evenings included) and transitions have been smooth. Leadership is welcoming and proactive; Rebecca McCall and the new executive/wellness directors have driven impressive renovations, strong programming (Shelly's activities are fun), and a positive atmosphere. Apartments are clean and appropriately sized, amenities and meals are solid, and I would confidently recommend this as a warm, well-run place to live.
Current/former resident
Jul 2026
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Reviews
4.10·(40)
Overall rating
5
4
3
2
1
Care
3.0
Staff
4.3
Meals
3.0
Amenities
3.5
Value
4.0
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Location
Amarsi Assisted Living is located at 5125 N 58th Ave, Glendale, AZ, 85301.
About Amarsi Assisted Living
Amarsi Assisted Living sits at 5125 North 58th Avenue in Glendale, Arizona, near physicians' offices, parks, cafes, pharmacies, and HonorHealth John C. Lincoln Medical Center, which means there's good access to healthcare and neighborhood amenities, and this place is set up so seniors don't have to worry about chores or maintenance anymore, because the staff handle housekeeping, laundry, and even offer snacks throughout the day, so life feels a bit easier and more comfortable, especially with three meals a day cooked by chefs who plan balanced and nutritious menus. Residents can choose from a variety of apartment styles, including private studio apartments that open onto a courtyard, and the apartments have been recently updated, with features to make them both warm and inviting, and a pet-friendly policy lets seniors bring dogs or cats, because being around pets can help keep the place feeling homelike.
The grounds are well kept and have nicely landscaped outdoor areas, so folks can relax outside or take a walk, while the common areas inside-like the beauty salon and indoor gathering rooms-mean there's always a chance to talk with other people or sit quietly with a book if that's what someone wants, and the activity calendar has all sorts of things like group activities, outings, games like Blackjack and Poker tournaments, and sight-seeing trips, with devotional services and off-site activities too, which encourage everyone to stay social if that suits them. Staff offer personal care that matches each resident's needs, whether someone just needs a hand now and then or something more regular, and there's help with things like bathing, dressing, mobility, and medication reminders, plus support with diabetic care, incontinence care, and non-ambulatory care, so a variety of health needs are covered.
Assisted Living services provide both full and partial support as needed, and respite care and adult day care services give extra help for seniors recovering from hospital stays or when families need a safe place during the day, and short-term stays can give extra support after an injury or surgery, because sometimes people need that transition before going home. Memory care comes as part of the campus in a secure home, specifically for people living with dementia or memory loss, and there's coordination with outside healthcare providers, from Mercy Care and United Health to outpatient physical therapy teams, so support is seamless, and there's a wellness director on-site, as well as certified caregivers and med techs available 24 hours a day.
Flexible month-to-month leases let residents adapt easily if things in their life change, and Medicaid coverage is approved here, so there are financial options if needed. In addition to usual services, skilled nursing and short-term rehab are available through Bella Vita Health & Rehabilitation Center, and in-house therapy and post-acute services can be arranged, making it possible for many folks to age in place and not have to leave as care needs increase. The staff focus on keeping things comfortable, safe, and suited to seniors' wishes, with activities that encourage engagement, a nurturing and supportive atmosphere, emergency call pendants for safety, plenty of transportation options, and little touches like a smoking area and full-service beauty salon. The community tries to help all residents be as independent as possible while lending a helping hand when needed, all in a place with the charm of historic downtown Glendale nearby, so it feels like a small town, and there are always opportunities for companionship and new things to enjoy.
People often ask...
Amarsi Assisted Living offers assisted living.
The full address for this community is 5125 N 58th Ave, Glendale, AZ 85301.
No, Amarsi Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.
Found no deficiencies. Investigated four complaints with no deficiencies cited.
26 Mar 2026Monitoring
26 Mar 2026Monitoring
Found no deficiencies.
09 Mar 2026Complaint
09 Mar 2026Complaint
Found no deficiencies during the investigation of the cited complaints.
12 Dec 2025Monitoring
12 Dec 2025Monitoring
Found no deficiencies.
09 Dec 2025Complaint
09 Dec 2025Complaint
Verified no deficiencies found during the on-site investigation.
17 Nov 2025Monitoring
17 Nov 2025Monitoring
Found violations of resident rights and medication safety, including roach infestation, delays in responding to calls, and an unlocked medication cabinet.
R9-10-810.B.1R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
R9-10-817.F.1R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
13 Nov 2025Complaint
13 Nov 2025Complaint
Found no deficiencies for the complaints investigated on November 13, 2025.
20 Oct 2025Complaint
20 Oct 2025Complaint
Found noncompliance with the settlement agreement due to medication administration violations and failure to maintain substantial compliance.
R9-10-817.B.3.bR9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
07 Oct 2025Complaint
07 Oct 2025Complaint
Verified no deficiencies were found during the on-site investigation conducted on 2025-10-07.
25 Sept 2025Complaint
25 Sept 2025Complaint
Found no deficiencies associated with the complaints.
22 Sept 2025Complaint
22 Sept 2025Complaint
Found multiple deficiencies showing lack of adequate resident care, safety, and facility management; violations cited across medical records, infection control, TB screening, service plans, and environmental conditions.
R9-10-120.F.4.a-cR9-10-120.F.4.a-c. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid
R9-10-803.A.10R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
R9-10-806.A.5.a-cR9-10-806.A.5.a-c. Personnel A. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral car
R9-10-806.A.8.a-bR9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculo
R9-10-807.D.10R9-10-807.D.10. Residency and Residency Agreements D. Before or at the time of an individual’s acceptance by an assisted living facility, a manager shall ensure that there is a documented residency agreement with the assisted living facility that includes: 10. The manager’s signature and date signed
R9-10-808.A.3.aR9-10-808.A.3.a. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: a. A description of the resident’s medical or health problems, including physical, behav
R9-10-808.A.4.aR9-10-808.A.4.a. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): a. No later t
R9-10-810.B.1R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
R9-10-811.B.1-2R9-10-811.B.1-2. Medical Records B. If an assisted living facility maintains residents’ medical records electronically, a manager shall ensure that: 1. Safeguards exist to prevent unauthorized access, and 2. The date and time of an entry in a resident’s medical record is recorded by the computer’s i
R9-10-814.F.1R9-10-814.F.1. Personal Care Services F. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving personal care services includes: 1. Skin maintenance to prevent and treat bruises, injuries, pressure sores, and infections;
R9-10-817.B.3.bR9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
R9-10-820.A.1.aR9-10-820.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
R9-10-820.A.1.bR9-10-820.A.1.b. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
R9-10-820.A.2R9-10-820.A.2. Environmental Standards A. A manager shall ensure that: 2. A pest control program that complies with A.A.C. R3-8201(C)(4) is implemented and documented;
R9-10-821.D.7.bR9-10-821.D.7.b. Physical Plant Standards D. A manager shall ensure that: 7. If not furnished by a resident, each sleeping area has: b. Clean linen, including a mattress pad, sheets large enough to tuck under the mattress, pillows, pillow cases, a bedspread, waterproof mattress covers as needed, and
22 Sept 2025Monitoring
22 Sept 2025Monitoring
Identified multiple deficiencies indicating danger to residents and rights violations, including pest infestations, unsanitary living areas, unsecured medications, and a staff sexual-harassment allegation.
R9-10-803.A.10R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
R9-10-810.B.1R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
R9-10-820.A.1.aR9-10-820.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
18 Sept 2025Modification
18 Sept 2025Modification
Changed the licensed level of care from directed care to personal care after an off-site desktop review; no deficiencies cited.
02 Sept 2025Monitoring
02 Sept 2025Monitoring
Found violations of documentation for resident services and medication management during a complaint inspection. Actions showed misdocumentation of services and failure to administer or procure medications as required.
R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
R9-10-817.A.1.a-gR9-10-817.A.1.a-g. Medication Services A. A manager shall ensure that: 1. Policies and procedures for medication services include: a. Procedures for preventing, responding to, and reporting a medication error; b. Procedures for responding to and reporting an unexpected reaction to a medication; c. P
R9-10-817.B.3.bR9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
22 Aug 2025Complaint
22 Aug 2025Complaint
Found no deficiencies after reviewing complaints 00141744, 00141781, 00141959, and 00141981.
18 Aug 2025Complaint
18 Aug 2025Complaint
Found no deficiencies during the on-site investigation conducted on August 18, 2025.
06 Aug 2025Complaint
06 Aug 2025Complaint
Found that the residency agreement for one resident lacked the required signatures; staff reported the resident refused to sign.
R9-10-807.E.1-4R9-10-807.E.1-4. Residency and Residency Agreements E. Before or within five working days after a resident’s acceptance by an assisted living facility, a manager shall obtain on the documented agreement, required in subsection (D), the signature of one of the following individuals: 1. The resident,
09 Jul 2025Complaint
09 Jul 2025Complaint
Found health and safety concerns due to a live roach infestation and failure to treat a resident with dignity, along with cleaning and disinfection lapses, indicating noncompliance with the settlement agreement.
R9-10-803.A.10R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
R9-10-810.B.1R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
R9-10-820.A.1.aR9-10-820.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
03 Jun 2025Complaint
03 Jun 2025Complaint
Found violations related to resident dignity and cleanliness, with roaches and urine observed in rooms and inadequate housekeeping practices.
R9-10-810.B.1R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
R9-10-819.A.1.aR9-10-819.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
23 Apr 2025Complaint
23 Apr 2025Complaint
Observed significant cleanliness deficiencies in resident areas, including strong odors, soiled linens, and unclean bathrooms.
R9-10-819.A.1.aR9-10-819.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
17 Mar 2025Complaint
17 Mar 2025Complaint
Identified a deficiency tied to a specific regulatory rule; the description for the finding was not provided.
R9-10-819.A.1.bA. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
30 Jan 2025Complaint
30 Jan 2025Complaint
Identified a deficiency indicating the premises could pose a risk of physical injury to residents due to the manager not ensuring a safe environment.
R9-10-819.A.1.bA. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
23 Dec 2024Complaint
23 Dec 2024Complaint
Found no deficiencies.
27 Nov 2024Complaint
27 Nov 2024Complaint
Identified multiple safety and record-keeping deficiencies after a complaint investigation, including failure to provide first aid after a fall, missing resident whereabouts, outdated service plans, inaccurate documentation, unsecured exits, and incorrect medication records.
A.R.S. § 36-420.B.236-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to a resident w
R9-10-803.C.1.mC. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: m. Cover methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of ass
R9-10-808.A.3.aA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: a. A description of the resident's medical or health problems, including physical, behavioral, cognitive, or functional conditions or impairments;
R9-10-808.C.1.gC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
R9-10-815.F.2.a.i-iiF. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the follo
R9-10-816.B.3.cB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
18 Oct 2024Complaint
18 Oct 2024Complaint
Found multiple deficiencies indicating failure to maintain substantial compliance, including gaps in fall prevention training, TB screening, First Aid/CPR training, documentation of resident services, admission-related resident requirements, residency agreements, and exits orientation.
A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
R9-10-806.A.8.a-bA. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date
R9-10-806.A.10A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
R9-10-808.C.1.gC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
R9-10-810.AA. A manager shall ensure that, at the time of acceptance, a resident or the resident's representative receives a written copy of the requirements in subsection (B) and the resident rights in subsection (C).
R9-10-811.C.9C. A manager shall ensure that a resident's medical record contains: 9. The resident's signed residency agreement and any amendments;
R9-10-811.C.18C. A manager shall ensure that a resident's medical record contains: 18. Documentation of the resident's orientation to exits from the assisted living facility required in R9-10-818(B);
04 Apr 2024Complaint
04 Apr 2024Complaint
Found no deficiencies.
27 Feb 2024Complaint
27 Feb 2024Complaint
Identified missing documentation signed by a medical practitioner or RN confirming whether a resident required continuous medical services, continuous or intermittent nursing services, or restraints. This involved one resident and was a repeat deficiency.
R9-10-807.B.1.a.i-iiiB. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisor
23 Jan 2024Complaint
23 Jan 2024Complaint
Found deficiencies in resident TB clearance, required documentation of care needs, and records of provided services.
R9-10-807.A.1-2A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident's date of occupancy, and 2. As specified in R9-10-113.
R9-10-807.B.1.a.i-iiiB. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisor
R9-10-811.C.11C. A manager shall ensure that a resident's medical record contains: 11. Documentation of assisted living services provided to the resident;
09 Jan 2024Complaint
09 Jan 2024Complaint
Found no deficiencies.
13 Nov 2023Complaint
13 Nov 2023Complaint
Found multiple deficiencies: one employee worked with an invalid fingerprint clearance and supervision; several medications were not administered or documented per orders; an accident's emergency contact/primary care provider notification was not clearly documented; and opioid administration lacked required documentation.
R9-10-803.A.9A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
R9-10-816.B.3.a-cB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under direction of a medical practitioner, b. Is administered in compliance with a medication order, and c. Is documented
R9-10-818.D.1D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care provider; and
R9-10-120.F.4.c.i-iiR9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be p
02 Oct 2023Complaint
02 Oct 2023Complaint
Identified multiple deficiencies in monitoring resident whereabouts, abuse reporting, timely service plan updates, and documenting preventive actions after accidents.
R9-10-803.C.1.mC. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: m. Cover methods by which the assisted living facility is aware of the general or specific whereabouts of a resident, based on the level of ass
R9-10-803.J.3.a-cJ. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 3. Document: a. Th
R9-10-808.A.4.aA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): a. No later than 14 calendar days after a significant change in the resident's physic
R9-10-818.D.2.fD. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: f. Any action taken to prevent the accident, emergency, or injury from occurring in the futur
03 Aug 2023Complaint
03 Aug 2023Complaint
Identified that two residents were admitted with primary behavioral health needs, which are not within the scope of authorized services. The deficiency posed a risk because behavioral health services were not approved.
R9-10-807.C.2C. A manager shall not accept or retain an individual if: 2. The primary condition for which the individual needs assisted living services is a behavioral health issue;
24 Jul 2023Complaint
24 Jul 2023Complaint
Found illegal drug activity on the premises and a resident with access to illegal substances, creating a risk of physical injury.
R9-10-819.A.1.bA. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
10 Jul 2023Complaint
10 Jul 2023Complaint
Found deficiencies in timely Department notification after a self-injury requiring emergency intervention, immediate primary care provider notification after medical events, and drug-safety practices due to illegal drug activity and an overdose risk.
R9-10-803.K.2K. A manager shall provide written notification to the Department of a resident's: 2. Self-injury, within two working days after the resident inflicts a self-injury that requires immediate intervention by an emergency services provider.
R9-10-818.D.1D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care provider; and
R9-10-819.A.1.bA. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: b. Free from a condition or situation that may cause a resident or other individual to suffer physical injury;
06 Jul 2023Complaint
06 Jul 2023Complaint
Found no deficiencies.
13 Jun 2023Complaint
13 Jun 2023Complaint
Found that admission documentation showing whether ongoing medical or nursing services or restraints were needed and signed by a clinician was not provided within 90 days of admission for one resident in 2023.
R9-10-807.B.1.a-bB. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individual is requesting or is expected to receive supervisor
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