Hacienda Healthcare

Hacienda Healthcare sits at 1402 East South Mountain Avenue in Phoenix, Arizona, where the facility's been for over 50 years, and it began when Ilene Mae Butler's car broke down on her way to California; since then, the nonprofit's grown to have over 300 staff and provide a range of health and residential services for some of Arizona's most profoundly challenged children, teens, and adults with intellectual and developmental disabilities, and their services include intermediate care in a 60-bed facility, a 74-bed skilled nursing home, and the 58-bed Hacienda Children's Hospital, which offers sub-acute care for kids who need a step down from regular hospitals but aren't ready for home yet. You'll find that Hacienda Healthcare has specialized programs for seniors with Alzheimer's and dementia too, with 24-hour supervision, specialized memory programs, and support for daily needs, and for people of all ages with complex medical needs, they provide clinical ventilator care, respiratory therapy, nursing, occupational and speech therapy, and a lot of hands-on help from doctors, nurses, and all kinds of therapists, and they really put effort into making sure every resident-whether a child or older adult-has comfort and dignity, and that goes for those who can't walk or need extra equipment, because most rooms are wheelchair accessible with private bathrooms, air conditioning, and have things like cable TV and Wi-Fi, plus there are one-bedroom units.

You'll notice that they have lots of activities-there's a garden outside, arts rooms, music programs, a game room, a library, fitness spaces, walking paths, social outings, even a community theater, and staff organize both group and one-on-one programs to let people work on skills or just enjoy themselves, and families can join in too, because they have counseling and family support services, and the place is open to family visits with help from their Volunteer Coordinator Tara-Ann Chavez and Activity Director Theresa Labadie, who keep everyone busy. Hacienda Healthcare serves special diets, including diabetic meals and allergy-sensitive options, with restaurant-style dining all day, and there's also housekeeping, laundry, and assistance with things like bathing, getting dressed, medication management, and moving safely from beds or chairs, plus a 24-hour call system so someone's always available.

The facility is recertified after addressing deficiencies found in federal surveys and is certified by Medicare and Medicaid-the organization is transparent, providing information on health standards, complaints, and any fines or deficiencies, and accepts both Medicare and Medicaid, making care possible for many. They also run Innovative Home Health, a for-profit company that supplies nursing, home health help, and equipment for people needing care at home, and South Mountain Health Supply for purchasing medical supplies. Their programs don't only cover living at the center, since they offer short-term respite care for families and hands-on training for parents of children with special needs, plus at-home nursing for all ages, and even vocational training and day programs for adults who want to learn new skills or need daytime care. Hacienda Healthcare has specialized support for medically fragile individuals and those with special needs, striving to help every resident have a meaningful life, whether through medical care, social activities, safe living environments, or supporting their families, with a team that works around the clock every single day to make sure everyone's needs are met with as much respect and compassion as possible.